Dear Daniela,We are absolutely delighted to receive your fantastic 5-star review! Thank you for choosing [Hotel Name] for your stay, and we appreciate you taking the time to share your experience.Your satisfaction is our utmost priority, and we are thrilled to hear that we met or exceeded your expectations during your time with us. It's truly rewarding to know that our efforts to create a comfortable and enjoyable atmosphere have resonated with you.We strive to provide exceptional service, and your positive feedback motivates our team to continue delivering outstanding experiences for all our guests. Your comments serve as a great encouragement and reinforcement of our commitment to excellence.If there are specific aspects of your stay that stood out or any team members who went above and beyond to make your visit memorable, we would love to hear more. Your insights will not only recognize the hard work of our staff but also help us tailor our services to better meet the needs of our valued guests.We sincerely appreciate your choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything more we can do to enhance your experience, please do not hesitate to reach out.Once again, thank you for your glowing review, and we look forward to serving you again soon.Warm regards,Lucas - Front Office

Signor Giampietro, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Genève Centre Lac. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Merouane ZGANI Assistant-Manager

Signor Christian, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Merouane ZGANI Assistant-Manager

Dear Andrea, Thank you very much for your kind ranking. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane Assistant Manager

Caro ospite, Grazie mille per la tua gentile recensione. È molto apprezzato e posso assicurarti che il mio team sarà lieto di sapere che ti è piaciuto il tuo soggiorno. Non vedo l'ora di darti il benvenuto di nuovo molto presto. Cordiali saluti, Merouane Assistant Manager

Dear Francesca, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Kind regards, Merouane Assistant General Manager

Signor MIKE, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Geneve Centre Lac. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Merouane ZGANI Assistant-Manager

Gentile Cliente, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Genève Centre Lac. E’ con grande piacere che leggiamo la sua review. Abbiamo già condivisio i suoi commenti con tutta la nostra equipe! Con la speranza di poterla accogliere nuovamente come nostro graitissimo ospit , colgo l'occasione per porgerle i miei più sinceri saluti. Merouane Assistant Manager

Dear Guest, Many thanks for having shared your experience on Expedia! We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! With best regards Merouane Assistant Manager

Dear Michelle, We very much appreciate your comments regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gentile Cliente, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Genève Centre Lac. E’ con grande piacere che leggiamo la sua review. Abbiamo già condivisio i suoi commenti con tutta la nostra equipe! Con la speranza di poterla accogliere nuovamente come nostro graitissimo ospit , colgo l'occasione per porgerle i miei più sinceri saluti. Merouane Assistant Manager

Signor Francesco, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Genève Centre Lac. E’ con grande piacere che leggiamo la sua review. Abbiamo già condivisio i suoi commenti con tutta la nostra equipe! Con la speranza di poterla accogliere nuovamente come nostro graitissimo ospit , colgo l'occasione per porgerle i miei più sinceri saluti. Merouane Assistant Manager

Gentile Cliente, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Genève Centre Lac. E’ con grande piacere che leggiamo la sua review. Abbiamo già condivisio i suoi commenti con tutta la nostra equipe! Con la speranza di poterla accogliere nuovamente come nostro graitissimo ospit , colgo l'occasione per porgerle i miei più sinceri saluti. Merouane Assistant Manager

Dear Lucy,What a nice review, we will share your comment with the team,Looking forward to welcoming youKind regards

Dear Janine, a warm thank you for your great comment!We are glad to read that you had a nice stay,Thank you for your feedback regarding the mattresses, we will take this in consideration to improve the comfort,Thank you again and see you back soon,

Thank you for rating our hotel and we look forward to welcoming you for your next stay,Kind regards,

Dear Guest,Thank you for taking the time to share your experience following your stay with us. We're thrilled to hear that our location was convenient for your transportation needs and exploring the central area, and we're delighted that you found our staff friendly and accommodating.Your feedback about the limited storage space and the absence of kettle/hot drink facilities in the room is appreciated. We understand the importance of these amenities in ensuring a comfortable stay. We'll consider your comments as we continue to improve our accommodations to better meet the needs of our guests.We're pleased that, overall, your stay was enjoyable, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Lucas - Front Office

Hello Andrew,I sincerely apologize for the discomfort you faced due to the room temperature during your stay. I understand the frustration caused by the heat in the room.In Switzerland, regulations prohibit the simultaneous operation of heating and air conditioning in hotels. Heating was likely active during your stay, and the control panel in the room should have allowed adjustment or deactivation of the heating system. It's possible that the thermostat was set to 28 degrees, but it should have been adjustable to a more comfortable temperature.However, it's our responsibility to ensure a comfortable environment for our guests. I deeply regret that we fell short in meeting your expectations and providing a better sleep experience. I'll address this internally with our team to ensure better communication and assistance to resolve such issues promptly in the future.Your feedback is invaluable, and we'll take immediate steps to prevent a recurrence. We genuinely appreciate your understanding and hope for the opportunity to restore your confidence in our services on your next visit.Warm regards,Lucas - Front Office

Hi Robert, thanks for your stay

Dear Jérémy, Thank you for taking the time to rate our services after your stay at the Hotel Ibis Genève Centre Lac. We are all looking forward to see you again in Geneva ! Warm regards,

Dear Dominic, Thank you for taking the time to rate our services after your stay ! We truly hope to have the chance to welcome you again in Geneva.Warm regards,

Hi Sir, We are sorry for the district arround our hotel but I can promise you that is very secure and we don't have problem with the street.