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Recensioni per Hotel Regal Malaysia

3 out of 5
Hotel Regal Malaysia
6 Transfer Road, Georgetown, George Town, Penang

Recensioni

5,8
Valutazione di 10 - Eccellente. 8 su 111 recensioni" "
Valutazione di 8 - Buono. 24 su 111 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 111 recensioni" "
Valutazione di 4 - Scarso. 21 su 111 recensioni" "
Valutazione di 2 - Terribile. 19 su 111 recensioni" "

6,0/10

Pulizia

6,2/10

Personale e servizio

5,0/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Rosemary

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Overall 5 stars for value. This is a very spartan hotel, but we felt safe staying here and for the price I can't complain. Air conditioning worked great. Two elevators worked great. They made up the room every day. There were no hand towels or wash cloths, only bath towels. There was no hand soap, only a dispenser of soap in the shower. The sink drain made a strange glugging noise. There was only one small ceiling light for the whole room. If a few more amenities were provided for the rooms, it could even be a 4 star hotel. We were definitely satisfied, and we sure enjoyed the views of the ocean and city!
Soggiorno di 7 notti a febbraio 2024

8/10 Buono

Wan

Mi è piaciuto: Pulizia e personale e servizio
Decent hotel & affordable
Soggiorno di 3 notti a febbraio 2024

2/10 Terribile

Ding

Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Mohd Redzuan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotels, only problem with limited parking.
Parking very limited. The rest is ok.
Soggiorno di 1 notte ad aprile 2023

6/10 Soddisfacente

NORASIKEN

Viaggio con la famiglia
Soggiorno di 2 notti a dicembre 2019

8/10 Buono

Peter Wah Fun

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 5 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte ad agosto 2019
Risposta di EDDY, il giorno 22 ago 2019
SORRY, WE WILL UP GRADE.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Parking is the main problem here...!!!!!
Soggiorno di 2 notti a giugno 2019
Risposta di eddy, il giorno 26 lug 2019
sorry,we will follow up.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2019
Risposta di Eddy, il giorno 19 giu 2019
We will follow up, Tks

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Overall okay and comfortable
The hotel was so good and comfortable during stay.My room was very spacious.But the parking was very limited because the space for car parking was limited and too small.Overall just okay.
Soggiorno di 1 notte ad aprile 2019
Risposta di Reservation dept, il giorno 2 mag 2019
Thank you very much.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
what i liked about this hotel is that its well maintained, clean, rooms and its spacious. Staff is friendly and nice very typical of friendly Malaysians. now for some positive criticism: I would have liked if the room had a mirror inside the room, instead of only in the bath. Breakfast was a real let down. it was 'the' worst i had in any budget hotel. sorry to say but its true. breakfast was included in the room charge but we decided to go out for breakfast anyways coz its so so so bad. The breakfast menu was 1. Bread Jam and butter (bread was in the retail store packet, not in a nice bread basket, lazy staff maybe) 3. fried rice (was really really bland and tasteless) 4 fried noodle (equally bad). 5. tea coffee juice water. there was NO egg or sausage or milk cereal or fruit, the staples of breakfast. And lastly we did not get any internet in the room, reception said there was a problem in the area. I just feel like these are things that can be improved with very little effort. i would stay back in this hotel but i would have very low expectations.
Soggiorno di 2 notti a marzo 2019
Risposta di EDDY, il giorno 24 mag 2019
MORNING, SORRY FOR ANY INCONVENIENCE N WE WILL FOLLOW UP. THANKS

6/10 Soddisfacente

charly, osaka

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wi-Fi coudn’t conect all day in the room.
Soggiorno di 1 notte a marzo 2019
Risposta di Reservation dept, il giorno 9 mar 2019
Good day.We are sorry for any inconvenience caused. The wifi sudden unavailable.We will improve for that.Thank you.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Parking space not enough
Soggiorno di 1 notte a febbraio 2019
Risposta di Eddy, il giorno 13 feb 2019
Sorry, we will follow up.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good location, but it was like staying at an economic hostel with bare minimum facility allowed. Breakfast was always fried noodle and rice with almost no other ingredients but noodle or rice with sauce - though tolerably edible. There was always a loaf of white bread with 2 flavors of jam and some butter - and tea/coffee and orange juice. It deserves hotel rating lower than 2 stars. Very disappointing, Only consolation is that despite the old and stained bed covers and blankets, the room and toilet /bathroom are kept quite clean Had we not made prepayment and had it not been in a good location near to our conference meeting place, we would not have stayed for the full 4 nights and have sought alternative accommodation
Soggiorno di 4 notti a dicembre 2018
Risposta di Eddy, il giorno 13 feb 2019
Sorry.

6/10 Soddisfacente

Mohamad Shafiq

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
First of all its not a 3 star rated hotel...parking area too loaded..No kind of non smoking room. Most of the materials are too old.
Soggiorno di 4 notti a dicembre 2018
Risposta di EDDY, il giorno 13 feb 2019
Sorry,we will follow up.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2018
Risposta di Eddy, il giorno 24 dic 2018
Thanks

6/10 Soddisfacente

CAPRY

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Heavy smell of paint and carpet glue due to recent room renovation. 4th floor still undergoing renovation so loud drilling and hammering noise from there starting 10am. However, room are spacious and about 20 hotel parking lots available.
Soggiorno di 2 notti a settembre 2018
Risposta di Eddy, il giorno 15 set 2018
Sorry,we will follow up.

8/10 Buono

Najihah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2018
Risposta di EDDY, il giorno 27 ago 2018
Thank a lot

10/10 Eccellente

MICHAEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great say and I'm happy...
Value for money, consider 3 star hotel for me... consider nice location for me too as I'm driving, but a bit hassle if walking to town center for local hawker food, nice sea view from hotel's room and you can see sunrise... delicious breakfast at hotel's cafe... air-cond is cold... definitely will visit again and highly recommended... hope this hotel will operate as far as possible to become one of the long-time historical hotel...
Soggiorno di 2 notti a giugno 2018
Risposta di EDDY, il giorno 27 giu 2018
MORNING, THANKS

6/10 Soddisfacente

Kathy, Singapore

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nearby the beach
Nice staff but the hotel are too old which is only good for budget hotel that you are looking for.
Soggiorno di 4 notti a giugno 2018
Risposta di EDDY, il giorno 21 giu 2018
MORNING, WE WILL DO THE RENOVATION BY NEXT MONTH.THANKS

8/10 Buono

Kit Leung

Location is good and is quite accessible to city centre. Lack of room facilities, e.g. no hair dryer, no hot pot and the lighting is very poor. There is only one bulb at ceiling center in the room.
Soggiorno di 3 notti a maggio 2018
Risposta di EDDY, il giorno 7 giu 2018
SORRY, WE WILL FOLLOW UP,THANKS

6/10 Soddisfacente

Yvonne

Non mi è piaciuto: Pulizia e comfort della camera
Cleanliness too bad...
Risposta di Eddy, il giorno 8 mag 2018
sorry, we will follow up

2/10 Terribile

apez, penang

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Teribble and dirty hotel
My room was so terrible and dirty.toilet bowl very dirty and water heater not functioning.floor and bed dusty

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 2 notti a luglio 2017

4/10 Scarso

OK, Ok

Mi è piaciuto: Condizioni e dotazioni della struttura
Faulty Door Lock
Troublesome
Soggiorno di 2 notti a giugno 2017
MORNING, SORRY FOR ANY INCONVENIENCE, WE WILL GET OUR FOR END OF THIS MONTH.THANKS.

2/10 Terribile

Gary, Bangkok

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Spare yourself the disappointment
It may be called The Hotel Regal, but please take my word that there is nothing remotely regal about this place. A more fitting name might be The Hotel Disappointment. Their advert on Expedia claims that "every room has a minibar." So where was mine, hiding under the floorboards? And what about "all rooms have rainfall showerheads"? Where was mine? Their Expedia advert also claims that the Hotel Disappointment is "a 3 Star Penang Hotel". Well that being the case, a backpacker hostel would have to be worthy of 2 Stars because this hotel is only a marginal step up from that. The hotel is basically a decade or two overdue for a refurb. The aircon adjustment dial on the wall in my room looks like something from the 1960s, and functions as well as you'd expect it to from that era - even lying on top of my bed sheets free of all clothing I was just about below the threshold for breaking sweat. The decor is Drab, with a capital D. There's grime on the walls and plug sockets, cheap, tasteless furniture. A TV with 6 channels: 2 with no signal strength; the other 4 with tacky non-English drivel. The breakfast that they serve is an insult to the word "breakfast" - this really is in league with your run-of-the-mill backpacker joint and basically just pitiful. Now I'm not comparing this to the Marriott - I'm comparing this to other Penang hotels in this very price range which are within 400 metres from this putrid attempt at a hotel. It simply has no right being in this price range
Risposta di eddy, il giorno 20 giu 2017
Morning, sorry for any inconvenience,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nice
Arrive late @ 10pm, being told no room but guest what, they upgraded us into 2 queens bed room. That was awesome !!!

4/10 Scarso

Albert

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The hotel looks good from the outside.
Cigarettes smoke smell all over until inside the room. Bathroom not clean.

4/10 Scarso

ANDREW KHOR

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
not recommed to friend
no shampoo,toilet dirty,air condition not cool at all

2/10 Terribile

Harzimi, Shah Alam

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Never Ever Stay At This Hotel
From the outside, the hotel looks so old & outdated. Does not seem to be maintained at all. When I checked in, I got a room with a room door that does not work. The hotel staff said that the system was down. So, everytime I wanted to enter the room, I had to ask the staff at the counter to open it. Imagine doing this for 2 days straight! What was even worse was the room had no air-conditioning. I complained to the hotel staff several times with hardly any action taken. Finally, they gave me a new room only after they admitted they could not do anything alse about the room. The hotel has a club/disco bar on the bottom floor. The noise could be heard even if you are on the 3rd & 4th floor! You can see drunkards come out & into the hotel with ease. Definitely not suitable if you are staying at this hotel with small children. The room itself was very dirty, the bed was uncomfortable, the towel was dirty, even the bed sheets seemed to be not washed! How can the hotel expect people to stay here in those kind of conditions? The only good thing about the hotel is the location as it is in the middle of Georgetown, so it is quite walkable to go anywhere nearby. Overall, never stay at this hotel, ever. I had no choice as this was the only budget hotel left available for a last minute booking during the Chinses New Year holidays in Georgetown. Probably one of the worst hotels I have ever been to. Period!

4/10 Scarso

khairil, shah alam

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bad Facilities in the room
Uncle (receptionist) should know how to greet a guest, his face show unhappy mood. Aircond in room 301 cant control the tempreture. Phone line disconnected, unable to call for help. TV was diffuclt to swith on or off. Cant use Access card to enter room , keep ask staff to assist us.

4/10 Scarso

asuypower, ipoh

Non mi è piaciuto: Condizioni e dotazioni della struttura
To noisy because of the karaoke/pub downstairs. Consider cheap hotel for its great location.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
far from town
far from town,walking about 15min to get nasi kandar,at night lot af noise from bar/karaoke cannot sleep

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

dr prabhu , klang malaysia

Mi è piaciuto: Pulizia
Satisfactory could hv been better
Room air contioners hv no controll it was shivering all night No hot water on rainy days Water cister leaking Shower head outdated n leaking every where Staff reasonable Breakfast monotoneous Qe managed to stay as it was convienient to drive every where around

6/10 Soddisfacente

Viaggiatore verificato

a bit old
ok

4/10 Scarso

Chelsea

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Regal Malaysia
The hotel smelt like cigarettes all around. The bed had dirt and bed bugs all over them. The room was not clean before we used it. The bathroom had mold and dirt everywhere. The hotel staff were very reluctant to give us a new room after we asked. The breakfast was minimal with only toast and rice. The air-con did not work and the windows would not close. There was no safe or anything like that. Was not close to anything worth visiting but the bus were easy enough to catch from close by.

8/10 Buono

meow inn, KL

Mi è piaciuto: Personale e servizio e comfort della camera
Room comfortable
Overall is ok.... juz the ground floor karaoke very noisy starting 2am till 6am...

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
感觉不错
房间够大～可以看到海景～免费早餐挺好吃。服务员服务态度不错。酒店对面的西公园饭店菜很好吃

4/10 Scarso

kamizan, selangor

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
bad
They can't find my booking . Asked me to pay for stay events i have paid the hotel.com. Breakfast provide only toasted bread and fried rice and fried mee. Will never come again.

4/10 Scarso

Candy, Singapore

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cheap but not decently clean
I have stayed at many budget hotels but this one had no decent cleanliness. Blanket top had bits of dirt on, called for a change and a new one was just placed on the bed - no effort on service. No housekeeping as well. Free breakfast was just fried rice, fried noodles, and white bread. Location was not close to anywhere interesting. Will not recommend.

8/10 Buono

Amarjeet Singh

Mi è piaciuto: Personale e servizio

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
スモーキングフリーホテル
禁煙の部屋をリクエストしたが入った部屋がタバコ臭く数十分で気分が悪くなったので部屋をかえてもらうのに苦労しました。軽い朝食が付くのはいいがテレビも数チャンネルしか見れず。

8/10 Buono

hyunjin, 서울

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
가격대비 만족입니다

6/10 Soddisfacente

Tan, KL

So far everything is ok except the air-cond not cold.

4/10 Scarso

Patrick

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

GHOZALI, kedah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very cozy
happy and relaxing.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
There is a KTV lounge or something near the hotel. I can feel the beat of the music past midnight living on the second level in the hotel. Not a good idea if u are a light sleeper.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad experience in the Hotel
It was a very bad experience staying in the hotel: 1) The washing basin was leading 2) Toilet flushing is leaking 3) Electrical power plug point not functioning 4) Hotel room door cannot be opened with the access card. Need to get front desk to open every time when the door is locked 5) Disco noise was heard from 9.00pm till 6.00am the next day. Can't sleep during the entire stay in the hotel. Asking to transfer room but not successful 6) Breakfast was bad

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Just nice for the ringgit paid
Good to go