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Recensioni per Museum Hotel

3 out of 5
Museum Hotel
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 254 su 497 recensioni" "
Valutazione di 8 - Buono. 198 su 497 recensioni" "
Valutazione di 6 - Soddisfacente. 33 su 497 recensioni" "
Valutazione di 4 - Scarso. 8 su 497 recensioni" "
Valutazione di 2 - Terribile. 4 su 497 recensioni" "

9,0/10

Pulizia

9,4/10

Personale e servizio

8,0/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Marina, Kuala Lumpur

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
a bit more organization
I stayed only one night and it was quite good and comfortable. The only thing is that I had to repeat 3 times that I would like my breakfast to go and I told them to book a taxi for me in the morning and when I came down, taxi was not there and they looked at me like they are hearing my request for the first time. A bit more organization with the staff, that's all.

6/10 Soddisfacente

Viaggiatore verificato

TV astro not working. Too early knocking noise at 6 am morning.!!!
Soggiorno di 1 notte a dicembre 2020
Risposta di Regards, Glorie, il giorno 5 gen 2021
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Be, Petaling Jaya

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Soggiorno di 1 notte a ottobre 2020
Risposta di Veena, il giorno 7 ott 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Mohd Annuar Mohd Saleh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Regards, Glorie, il giorno 3 ott 2020
Dear Md Annuar, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good ambience
Soggiorno di 2 notti ad agosto 2020
Risposta di Regards, Glorie, il giorno 2 set 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

6/10 Soddisfacente

Vasuki

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2020
Risposta di Regards, Glorie, il giorno 28 lug 2020
Dear Vasuki, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

afrorakda, Kuala Lumpur

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The exterior and interior are retro, clean, beautiful and so cute.
Soggiorno di 2 notti a luglio 2020
Risposta di Regards, Glorie, il giorno 23 lug 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Soggiorno di 1 notte a luglio 2020
Risposta di Regards, Glorie, il giorno 23 lug 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

chandran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Was good. All the antique concepts. It's bring back to childhood memories.
Soggiorno di 1 notte a luglio 2020
Risposta di Regards, Glorie, il giorno 13 lug 2020
Dear Chandran, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Soggiorno di 3 notti a giugno 2020
Risposta di Regards, Glorie, il giorno 5 lug 2020
Dear Sir, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really love the place
Soggiorno di 1 notte a marzo 2020
Risposta di Regards, Raveena, il giorno 11 mar 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2020
Risposta di Raveena, il giorno 8 mar 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
Soggiorno di 1 notte a febbraio 2020
Risposta di Regards, Glorie, il giorno 8 mar 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Michele, San Diego, California, USA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Soggiorno di 3 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 8 mar 2020
Dear Michele, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2020
Risposta di Regards, Glorie, il giorno 2 mar 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Soggiorno di 4 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 29 feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Wendy Anne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 28 feb 2020
Dear Wendy, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Soggiorno di 2 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 25 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bon sejour
Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
Soggiorno di 2 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 23 feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Viaggiatore verificato

Soggiorno di 4 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 15 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Kay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Soggiorno di 3 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 15 feb 2020
Dear Kay, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

geckbee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
很棒的酒店 地点也很房便。服务员 全部态度都很好
Soggiorno di 2 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 8 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Lars

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Trevligt hotel
Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
Soggiorno di 2 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 8 feb 2020
Dear Lars,, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia e comfort della camera
A lot of mosquitos and I ended up with bug bites all over my body.
Soggiorno di 3 notti a febbraio 2020
Risposta di Regards, Glorie, il giorno 8 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
Soggiorno di 3 notti a gennaio 2020
Risposta di Regards, GLORIE, il giorno 1 feb 2020
Dear Guest. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Adwa, Johor Bahru

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Soggiorno di 2 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 22 gen 2020
Dear Adwa, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

NLF, San Francisco

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Soggiorno di 3 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 22 gen 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
Soggiorno di 2 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 23 gen 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

YOUNGYAEN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2020
Risposta di Regards, Museum Hotel Team, il giorno 26 gen 2020
Dear Young, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Soggiorno di 3 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 14 gen 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2019
Risposta di Regards, Glorie, il giorno 9 gen 2020
Dear Guest. We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Karen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
Soggiorno di 2 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 7 gen 2020
Dear Karen, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a gennaio 2020
Risposta di Regards, Glorie, il giorno 5 gen 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Jyh Jiuh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
很有特色的的飯店
Soggiorno di 3 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 23 gen 2020
Dear Jyh, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Soggiorno di 3 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 5 gen 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Ina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hervorragend und sehr empfehlenswert
Wunderbares Hotel mit tollem Service und super großen bestens eingerichteten Zimmern. Das Personal ist sehr hilfreich und nett bei Fragen und Tourplanungen. Unseren Aufenthalt haben wir sehr genossen.
Soggiorno di 2 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 4 gen 2020
Dear Hervorragend, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!
Soggiorno di 1 notte a dicembre 2019
Risposta di Josh, il giorno 30 dic 2019
Dear David, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback! Regards, Joshua

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 4 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 26 dic 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
滞在時の感想
スタッフは親切でした。
夜のホテルの全景
Soggiorno di 2 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 29 dic 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 3 notti a dicembre 2019
Risposta di John, il giorno 20 dic 2019
Dear (Guest Name). We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

8/10 Buono

Lina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Utmärkt boende för få nätter
Vi bodde här i två nätter och trivdes jättebra. Personalen var trevlig och väldigt hjälpsam. Våran safetybox fungerade inte när vi kom så vi fick byta rum direkt. Det krånglade med tvättservicen som man kunde använda vis hotellet (de missfärgade en skjorta) men personalen hjälpte oss att lösa detta! Skulle absolut bo där igen, väldigt billigt med tanke vad man får. Positivt: personal, service, duschen var rymlig och ren, sängarna var inte så hårda som de kan vara på många andra hotell i Asien. Fint hotell. Negativt: mörka rum då fönstret öppnas in i ett litet utrymme mellan husen, ej möjlighet att ladda telefon bredvid sängen och lite unken doft i rummet som dock försvinner när ac:en sätts igång.
Soggiorno di 2 notti a dicembre 2019
Risposta di John, il giorno 20 dic 2019
Dear Lina. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 Eccellente

Heide

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2019
Risposta di Regards, Glorie, il giorno 14 dic 2019
Dear Heide, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 Scarso

hui leng

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Poor room maintenance
The common places of the hotel is nicely renovated but the room is poorly maintained. The air con of the first room given is not working well. We changed to a second room which is better but the freight is not working.
Soggiorno di 2 notti a novembre 2019
Risposta di Regards, Glorie, il giorno 1 dic 2019
Dear Hui, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

TAN

Soggiorno di 2 notti a novembre 2019

8/10 Buono

AKI, 神奈川

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
受付の方々はフレンドリーで対応がよかった。部屋も清潔感があり、心地いい。
Soggiorno di 6 notti a novembre 2019
Risposta di Regards, Glorie, il giorno 1 dic 2019
Dear Aki We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Clera

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a novembre 2019
Risposta di John, il giorno 24 nov 2019
Dear Clera. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
プラナカン風のインテリアが素敵。屋上からの夜景がキレイでした。
Soggiorno di 3 notti a novembre 2019
Risposta di Regards, Glorie, il giorno 23 nov 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Serena

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great value
The rooms are clean and comfortable but it needs refreshing. The staff are really nice, and the common areas are very interesting but also quite strangely put together. I'd stay here again though, it is good value and the location is great.
Soggiorno di 1 notte a novembre 2019
Risposta di Joe, il giorno 21 nov 2019
Dear Selena. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2019
Risposta di Regards, Glorie, il giorno 8 nov 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

juyeon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2019
Risposta di Joe, il giorno 21 nov 2019
Dear Juyeon. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang