Hotel vicino a Gerrard Ardeneum - McAlester

“Traveling with family and was just staying overnight. We checked into the room and as we usually do, we went up to the room to check everything and we usually do a quick disinfect. When we checked into the room, we found that the bathroom had not been cleaned. I noticed several dirty towels on the sink and when I checked the toilet, I found that it was not working. Not only did it not flush, but it was still dirty from the last person that had used it. So obviously whoever went to clean the room...

“Clean outside and inside! Staff was very friendly! Parking was great. Would definitely stay again. Only downsize was no breakfast, but we brought a snack so we were fine.”

“When I booked the room, I reserved 2 queen beds. We were given a room with double beds. The staff said that there was nothing they could do to change the accommodations since I had made the reservation through Expedia. They also said that they had no other rooms that would accommodate 4 people.”

“Large spacious rooms”

“Property needs to be cleaned. Upgrades need to be made. It was a standard hotel. Staff was very nice and pleasant breakfast was a standard hot breakfast But\n All in all our stay was pleasant.”

“Literally disgusting, I’ve stayed in some bad hotels in my life but this one was top notch horrible the photos online were completely misleading. As I was pulling in my bags a police officer was actively walking in and warned me that this is a horrible crime area and this particular hotel had a bad reputation, definitely do not recommend, there are way better hotels and more for the town to offer just 5 minutes up the road at around the same price And the photos attached are just right outside...

“The front desk clerk was very knowledgeable and the lady housekeeper Brent was an amazing lady great sweet personality. Would recommend this play to stay in.”

“Beds were great. Room design and size was great. Carpets in the room and hallways were so dirty and it had some serious maintenance issues. Staff was very accommodating.”

“Well lets start with the Lobby and parking lot. Gross. Trash everywhere and noticeable bugs and flies. Sticky wet oil dropped filled parking lot with trash all over the place. BUGS BUGS BUGS. I woke up everyday to new bugs. DONT STAY HERE. TERRIBLE!”

“The place required a $50 deposit. That was not a problem. Then I was told that they wanted a $70 deposit since there were 3 of us. They took both the $50 & the $70. Then they only returned my $70. They room was $148. They took $260 and returned $70. Do the math. Neither of tjise females seemed to know ehat they were doing. I did not discover how they stole from me until 3 days later.”