Resort e hotel con spa a Ghoom

“Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese...

“The staff was not up to the mark the behaviour was kind of rude ”

“Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. ”

“The property gave a fantastic upgrade and over ”

“The room I was given needed a fair bit of attention from the cleanliness of the bathroom,filling in the toilet roll and tissues Restaurant was ok but the food needed more variation.However the staff at the restaurant were very nice and helpful. Although it says there is a spa they mean it only offered massages. I feel Expedia could have done a better job with verifying all that is claimed in the description.I think it should be only a Two star rating. ”