Dear Guest, Thank you for taking the time to respond to us with a review, and thank you for choosing to stay with Apex Hotels. I am happy to see you enjoyed your stay, though I am sad to see that your stay wasn't quite 10 out of 10. I you could contact one of our team member's on Expedia, to see where we could it improve - it would be greatly appreciated. Warm Regards, Lindsay Sturrock General Manager

Dear Guest, Thank you for choosing to stay at Apex City of Glasgow Hotel and for taking the time to provide s with some positive feedback regarding your stay. It is excellent that you rated us a total 8 out of 10 for yoru overall staying experience. We would be thrilled to welcome you back again soon. Kind regards, Lindsay Sturrock General Manager Apex City of Glasgow Hotel

Dear Robert,Thank you very much for your lovely review on your most recent stay with us.We are thrilled to hear that you had a pleasant stay and the team ensured you were looked after throughout your stay with us.I do hope that we can welcome you back in the not so distant future.Warmest Regards

Dear Alice, Thank you so much for your 5 out of 5 review. I am glad you enjoyed the location of the hotel and the team were on hand to assist you during the stay. We are delighted that you had the best stay with us and I hope that we can welcome you back real soon. Kind Regards,

Dear Priyanka,Thank you kindly for taking a moment to review your most recent stay with us at Apex City of Glasgow Hotel.We are happy that you did have a great stay with our central location and friendly staff.Our air conditioning is only set at 19c for the lowest cool setting and 28c maximum for heat. Our reception team are available 24 hours and could have adjusted the temperature for you to make it a little warmer.Again, I appreciate all of your feedback and I do hope that we can welcome you back to our hotel soon.Warmest Regards

Dear Cian, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards

Dear Christopher, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed every aspect of your stay. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,

Dear Ami, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed every aspect of your stay. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,

Dear Kenny,Thank you for taking the time to review your most recent stay with us.We are happy that you did have an excellent stay with us and we value all of your feedback with regards to our food offering.I do hope that we can welcome you back to our hotel very soon.Warmest Regards

Dear Yule,Thank you very much for your lovely review.We are delighted that you had a wonderful stay with us and I hope to welcome you back very soon for another excellent stay.Warmest Regards

Dear Sarah,Thank you so much for your 5 out of 5 review.We are thrilled to hear that you enjoyed your stay with us and I hope to welcome you back to our hotel very soon.Warmest Regards

Dear May, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards

Dear Emma, Thank you for your review. I am glad the team ensured you were looked after throughout your stay. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards

Dear Karen,Thank you for your 5 out of 5 review.We are delighted that you had an amazing stay with us and I do hope to welcome you back real soon.Warmest Regards

Dear Luke, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed the view of Glasgow from our hotel. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,

Dear Brian,Thank you so much for the amazing feedback on you're most recent stay with us at Apex City of Glasgow Hotel.We are thrilled to hear that you had the most amazing stay with us and we appreciate the 5 out of 5 score.The team we have at our hotel are all wonderful, ensuring all of our guests are warmly welcomed and looked after which is evident the team exceeded all expectations.I do hope that we can welcome you back to the hotel very soon.Warmest Regards

Dear Megan, Thank you so much for your 5 out of 5 review. We are delighted that you had a wonderful stay with us and I am happy that the team ensured you were looked after throughout you're stay. I do very much hope to welcome you back to our hotel real soon. Kind regards,

Dear Josh, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards

Dear Naomi, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards

Dear Joyce, Thank you for taking the time to leave some feedback about your stay. I am pleased to see that overall you enjoyed your visit, that you were able to make use of our central location. I am also happy to see that you found your room and the amenities within it to be just right! I will be sure to pass on your comments to our teams. We hope to welcome you back very soon. Kind regards,

Dear Hugh, Thank you for taking the time to leave some feedback about your stay. I am pleased to see that overall you enjoyed your visit, that you were able to make use of our central location. I am also happy to see that you found your room and the amenities within it to be just right and you enjoyed your breakfast! I will be sure to pass on your comments to our teams. We hope to welcome you back very soon. Warm regards,

Dear Eileen,Thank you so much for your 5 out of 5 review.We are delighted that you had a wonderful stay with us and I am happy that the team ensured you were looked after throughout you're stay.I do very much hope to welcome you back to our hotel real soon.Warmest Regards

Dear Lorraine,Thank you kindly for taking the time to review your most recent stay with us at Apex City of Glasgow Hotel.We are delighted that you had the best stay and I am happy that the parking at Q Park was easy and accessible to our hotel.I do hope that we can welcome you back to the hotel very soon.Warmest Regards

Dear Mohamed, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards

Dear Heather,Thank you so much for your 5 out of 5 review.We are so happy that you enjoyed every aspect of your stay with us especially our spacious rooms and our team.I do hope that we can welcome you back very soon for another awesome stay.Warmest Regards

Thank you for the feedback, Paul. We are so sorry to see that you had a poor stay with us. Please do not hesitate to get in touch with us directly to know what we could have done better. Kind regards,

Dear Jamie,Thank you so much for your amazing review on your most recent stay with us.We are delighted that you found us as a last minute getaway and the team were on hand to ensure you were looked after throughout your time with us.I do very much hope to welcome you back to our hotel real soon for another excellent stay.Warmest Regards

Dear Michio,Thank you for your 5 out of 5 review.I do hope that we can welcome you back to the hotel very soon.Warmest Regards

Dear Bernard, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards

Dear Christine,Thank you very much for your lovely review on your most recent stay at Apex City of Glasgow Hotel.We are delighted that you enjoyed our central location and the room you were allocated was well appointed and comfortable.The team we have are all amazing in ensuring all of our guests are looked after throughout your time with us which is evident they exceeded your expectations.I do look forward to welcoming you back real soon.Warmest Regards

Dear Bernadette,Thank you so much for all of your feedback on your most recent stay with us at Apex City of Glasgow Hotel.We are delighted that we were able to get you checked in slightly earlier and you were able to take advantage of our complimentary tea and coffee.The team we have are all amazing in ensuring all of our guests are looked after from the moment of check in to the day of your departure. I will pass on your lovely comments to them.I do very much hope to welcome you back real soon for another fabulous stay.Warmest Regards

Dear Robert,Thank you kindly for taking a moment to review your most recent stay with us at Apex City of Glasgow Hotel.We are so happy that you had a great stay and the team were on hand to ensure you were looked after throughout your stay.During your time with us we did experience rather seasonably low temperatures therefore we did have to use portable heaters for staff comfort. I'm sorry if this did not have the look that you were expecting.I do thank you for all of your feedback which I do hope to welcome you back real soon.Warmest Regards

Dear Caley,Thank you very much for your review.We are thrilled to hear that you had the best stay with us and you enjoyed our new water stations that have recently been installed.I do hope to welcome you back to Apex City of Glasgow Hotel real soon.Warmest Regards

Dear Fiona,Thank you kindly for rating us 10 out of 10 on your most recent stay with us at Apex City of Glasgow Hotel.We are very happy that you did have a great stay and I hope to welcome you back real soon.Warmest Regards

Thank you so very much for the lovely feedback, Heather. Lauren, our newest addition to our reception team, is absolutely fantastic. I will make sure to let her and the rest of the team know about your lovely feedback. We do hope to see you back again soon. Warm regards,

Thanks Darren for the feedback. We did speak via email regarding your stay, and how you told our receptionist on your way out that everything was good with your stay. In future, if any issues arise during your stay, we recommend that you report this to our 24 hour reception team, this would have given us the ability to fix any issues. Thank you,

Thank you very much for your high feedback scores, Donna. We hope to see you again soon. Warm regards,

Dear Kay, Thank you so much for your lovely review on your most recent stay with us. We are thrilled to hear that you had an amazing stay and we thank you for your 5 out of 5 score. I do hope to welcome you back in the not so distant future. Kind Regards,

Dear Andy, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards

Dear Ciara, Thank you so much for your lovely review on your most recent stay with us. We are thrilled to hear that you had an amazing stay and we thank you for your 5 out of 5 score. I do hope to welcome you back in the not so distant future. Kind Regards

Dear Joanne,Thank you very much for taking the time to review your most recent stay with us at Apex City of Glasgow Hotel.We are thrilled to hear that you enjoyed our very central location which is very close to all train station and all of the shopping.The views from our City View and Duplex Suite is amazing which all of our guests do love seeing our city from a different angle. I am very happy that you enjoyed.The team we have are all amazing in ensuring all of our guests receive the warm Glasgow welcome and the fondest of goodbyes. I will share your feedback with the team.I do very much hope that we can welcome you back to our hotel real soon.Warmest Regards

Dear Nancy,Thank you so much for your amazing review.We are thrilled to hear that you had a great time during New Year including your allocated room and all of the amenities that we offer such as the water stations.I do very much hope that we can welcome you back to the hotel real soon.Warmest Regards

Dear Brenda,Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel.I do very much hope to welcome you back real soon.Warmest Regards

Dear Euan, Thank you so much for your lovely review on your most recent stay with us. We are thrilled to hear that you had an amazing stay and we thank you for your 5 out of 5 score. I do hope to welcome you back in the not so distant future. Kind Regards,

Dear Benjamin, Thank you so much for your lovely review on your most recent stay with us. We are thrilled to hear that you had an amazing stay and we thank you for your 10 out of 10 score. I do hope to welcome you back in the not so distant future. Kind Regards,

Dear Desmond, Thank you so much for your lovely review on your most recent stay with us. We are thrilled to hear that you had an amazing stay and we thank you for your 5 out of 5 score. I do hope to welcome you back in the not so distant future. Kind Regards,

Dear Thomas,Thank you for taking a moment to provide us with your feedback.You are more than welcome to contact our Central Reservations team who deal with all cancellations via a third party.I'm truly sorry that you feel that the customer service you received was not great however rest assured we do have terms and conditions linked to all reservations that we are required to follow.We do hope that you and the family are ok and thank you again for your feedback.Warmest Regards

Dear Wimut,Thank you kindly for taking a moment to score your most recent stay with us at Apex City of Glasgow Hotel.I would like to hear more about you're stay with us as you have rated us quite low. Your feedback will enable us to improve on our services offered at the hotel.If you have a moment you can email me directly - damian.mcdonald@apexhotels.co.uk and rest assured you're feedback is very important to us.I look forward to hearing about your time with us.Warmest Regards

Dear Benyatip,Thank you for your review on your most recent stay with us.