6/10 Soddisfacente
Debbie
Viaggio di gruppo
26 nov 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
On arrival it was quite busy at check in we were second in the queue and the reception indicates for us to move to receptionist further along .. she didn't look up appeared to be doing something no an computer. We were told to move again to another queue .. that queue we got ignored and they kept serving the business men checking in.
Eventually I asked to speak to some one to make a complaint ! At that we were checked ina little quicker but not a lot of info given about our stay . Breakfast spa etc just here's your room keys .. the room was clean and comfortable. The beds exceptionally comfy . We were there for my birthday and to see five .. and chose this hotel for location which is perfect. However we were woken all night by a door banging the door to the lift doesn't have a silencer on it and omg it's noisy . Breakfast was good. Usual hotel buffet and the staff were pleasant. All in all we would of rated higher if not for our first impression which really soured the stay
Debbie
Soggiorno di 1 notte a novembre 2025