Balcone

Recensioni per Riviera Bed and Breakfast

3.5 out of 5
Riviera Bed and Breakfast
53 Evanita Drive, Gilston, QLD

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 36 su 61 recensioni" "
Valutazione di 8 - Buono. 17 su 61 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 61 recensioni" "
Valutazione di 4 - Scarso. 2 su 61 recensioni" "
Valutazione di 2 - Terribile. 2 su 61 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hospitality!
This was an amazing B & B. We received personal attention from the owners eg some French style meals and pleasant conversation. The accomodation was charming and comfortable. A
Soggiorno di 2 notti a maggio 2023
Risposta di Carrie, il giorno 20 lug 2023
What an encouraging review! Thank you for sharing with the travelling public and touching on so many areas of your stay that prompted to give us a 10! We also valued your presence with us and hope you can make it again! Kindly Caroline

10/10 Eccellente

Sue

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I felt safe whilst I stayed there and it was quiet and Nerang was only 15 mins away.
Soggiorno di 2 notti a marzo 2023
Risposta di Carrie, il giorno 20 lug 2023
Lovely to have had your stay and thankful for your experience being safe and quiet to suit your needs. Hoping the best for you, Kindly Caroline

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Caroline was so welcoming and helpfull, she made the stay very special
Soggiorno di 2 notti a novembre 2022
Risposta di Carrie, il giorno 16 nov 2022
Thank you Roberto for your extremely kind and generous review. I am humbled. You were an easy and pleasant guest to have around. Hope you make it again!

10/10 Eccellente

Larisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Caroline and Robert made us very welcome. The property is so beautiful and quiet, away from suburban noise, but close enough to get to sporting facilities etc easily. We loved retreating there after busy, noisy days. I appreciated the guest lounge/kitchen area and being able to prepare packed lunches for my kids or play board games. The abundant bird life was beautiful. Finally, having French breakfasts complete with homemade jams and sauces was divine. Thank you for a lovely stay.
Soggiorno di 2 notti a luglio 2022
Risposta di Carrie, il giorno 3 ago 2022
It was a great pleasure to have had you all 3 stay. We were privileged to learn lots of new things about another way of life. Thank you so much Larissa for your very generous review and we look forward to your return. All the very best, Warmly Caroline

10/10 Eccellente

Maria

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We liked everything. It was a very nice weekend. The owners are very friendly and helpful. They were happy to accommodate our needs. We will be back. Thank you 🙏💚
Soggiorno di 2 notti a marzo 2022
Risposta di Carrie, il giorno 22 mar 2022
And it was an absolute delight to have had you as our guests. Thanks so much for your review Maria and we look forward to your return visit. All the very best warmly caroline

10/10 Eccellente

justin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ROBERT IS A FANTASTIC CHEF! CAROL IS SUPER HOST GREAT STAY VERY RECCOMENDED
Soggiorno di 2 notti a settembre 2021
Risposta di Carrie, il giorno 22 mar 2022
Thank you Justin for your encouraging review we do our best! Sorry for delay in responding. I only found your review now but it was truly worth waiting for. Best wishes and please come again! Warmly caroline

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a maggio 2021
Risposta di Carrie, il giorno 20 lug 2023
Thank you. Your rating is encouraging and beneficial. Kindly Caroline

10/10 Eccellente

Toni

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic quiet & serene B&B with wonderful hosts
Caroline & Robert are wonderful, friendly & communicative hosts who cater to client requests & do their best to ensure client content. The property is scenic, located out of town, in a quiet & serene area; great place to wind down! The accommodation is a gorgeous renovated Queenslander property; rooms are clean, comfortable & beautifully furnished - excellent!
Soggiorno di 3 notti a gennaio 2021

10/10 Eccellente

Rob&Debs

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was just so great for relaxing. Many diverse areas in and around the house and property to sit and chill or common areas to meet new people. Bed was so comfortable. Caroline and Robert are lovely hosts. Suggestion: send kids of to bed and pay the extra for the french (candlelight) dinner Robert prepares, don't forget to bring your own favourite bottle of wine. Robert a french chef loves to talk you through the meal preparation. Breakfasts are beautifully prepared and ample. We had no need to head out anywhere for the day, just relaxed around the pool, short walks and lounge around, perfect place to get away and chill. Thank you Caroline and Robert for a lovely weekend, we will be back.
Soggiorno di 2 notti a gennaio 2020

10/10 Eccellente

Jerico

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a beautiful surprise to find such a quaint experience. The decor
Soggiorno di 1 notte a luglio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location and surroundings was beautiful and peaceful. You were still close to town, but felt like you were miles away. The owners provided great service. Having breakfast with the birds each morning was definitely a highlight.
Soggiorno di 4 notti a luglio 2019
Risposta di carrie, il giorno 10 lug 2019
Thank you CG for your very generous review which encouraged us untolds. I am was thrilled for you with that exceptional bird experience your first morning when the friendly little lorikeets came onto your breakfast table to give you such a warm welcome! I hope you returned home and then to work much rested after your stay here in the hills and bush! Thank you again for having chosen our B&B, Warm regards, Caroline

10/10 Eccellente

Viaggiatore verificato

Viaggio con animali domestici
Mi è piaciuto: Pulizia
This is the 3rd time i have stayed at the Riviera B and B. Robert and Caroline are the loveliest people you could meet. I'm always looked after as if i was part of the family!! The cleanliness and homliness of the property are 2nd to none. It is a breath of fresh air..the serene and tranquil setting of the property make it a wonderful place to relax or if you need to concentrate for work it is so quiet. From the chickens and ducks on the property to the wildlife you enjoy a lovely country feel while the shops are still close enough to access easily. My dog loves it too and is made as welcome as i am. This is my new home away from home..i've already booked to go back in December as i don't want to miss out!! Merci Caroline and Robert!!
Soggiorno di 1 notte a giugno 2019
Risposta di carrie, il giorno 10 lug 2019
Dear KX Yes, we can see you like to return to our dog-friendly bushland B&B and we enjoy that opportunity to get to know you a little better each time! Thank you so much for your thoughtful review of mentioning so many aspects our B&B has to offer guests. Looking forward to your next return! Warmly Caroline

4/10 Scarso

Viaggiatore verificato

Soggiorno di 2 notti a giugno 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019
Risposta di Carrie, il giorno 27 mag 2019
Thank you for your generous rating. We are thankful you took the time to encourage us with such a high rating. We hope to see you again at our delightful country B&B. Thank you for having chosen us! Warmly Caroline

2/10 Terribile

bushkymushky

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hosts had forgotten about our booking and we were not made to feel welcome at all even after it was verified. I was asked to provide my mobile no. so the other host could ring me because she "didn't know who I was". The facilities are run down, and our bed had a doona without a cover, the bins were unlined, and there was religious paraphernalia littering the establishment which made us uncomfortable. When we arrived back from our function, one of the hosts was sitting outside our room waiting, which was very intrusive. The room was stuffy and hot, with only a small fan and no security if the windows were open. The bathroom facilities were not completely functional, and after over-explanation by the hosts we were confused as to whether we were actually able to use the shower or not. Overall a very unpleasant experience and would not recommend to others.
Soggiorno di 1 notte a gennaio 2019
Risposta di Carrie, il giorno 15 feb 2019
Thank you Sara for your booking. I am sorry your comments were made without being privy to behind-the-scenes events. I no longer had access to bookings as my computer had crashed with a widespread windstorm on the Coast and I could not locate my data as my computer was with the Technician for more than 3 weeks. I, the hostess, was not present the weekend of your visit as I had to take an urgent flight interstate to atttend to a very unwell elderly parent. My mind was on the seriousness of her health. I had not informed my husband of your arrival as I no longer had access to that information on my computer. I was still scrambling to find whatever was able to be recuperated. Because of this I was not in a position to transfer any information to my 2019 diary. Hence, my uncertainty initially regarding your booking. I am sorry if you felt uncomfortable but I was simply sitting near your room writing a note to be put under your door on your return regarding your breakfast needs. The newly-renovated bathroom facilities were totally operational but were still being improved, hence the explanation. You may remember I offered a second fan (in the cupboard) for you but I noticed your disinterest. As doonas are not needed in summer, we do not provide them, hence, there was no doona but a bed cover placed over the sheets. I am sorry but I'm nott sure what facilities you are speaking about that are run down. Other reviews would not indicate this. Maybe you would like to email me with these details so we can look at this. We endeavour to maintain a high standard throughout our B&B so if there was some discrepancy, I am sorry but I was not aware of it. As you'd imagine, living in the bush we live differently to city-dwellers. It is a shame you didnt have time to enjoy the beauty of the bird-life, the bushland, the peace and quiet

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 5 notti a dicembre 2018
Risposta di Carrie, il giorno 15 feb 2019
Thank you for your kind rating.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a pleasant stay. The hosts were very accommodating and made us feel very welcome.
Soggiorno di 2 notti a ottobre 2018
Risposta di Carrie, il giorno 15 feb 2019
Thank you for your very helpful review which encouraged us by your kind comments. We hope you can again enjoy the beauty of our bushland B&B - a retreat experience with the birds!

10/10 Eccellente

Ange, Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing and Friendly Stay
A lovely place to stay. Owners were friendly and welcoming. Beautiful, quiet surrouncings.
Soggiorno di 2 notti a gennaio 2018
Risposta di Caro, il giorno 6 feb 2018
Thank you Angela for this encouraging review. I am always blessed in a special way to have mother/daughter guests celebrating together at our B&B. You do have a lovely daughter! It was great to chat at breakfast on your last day and I hope all goes well for you in your special health venture. Hope you can make it back again sometime!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Host graciously welcomed us after a late booking. Rooms are quiet and private, pool sublime and French cooking a classy surprise.
Soggiorno di 3 notti a gennaio 2018
Risposta di Caro, il giorno 6 feb 2018
Thank you so very much for your generous review, SL, which is always greatly appreciated. I am glad I could help out in a challenging situation and you yourselves were gracious guests. Yes, Robert's French breakfast never disappoint and happy you enjoyed it so much. Come again!

10/10 Eccellente

Rick and Tracie, Central Coast, NSW

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A lovely Bed and Breakfast,
The hosts, Caroline and Robert are a beautiful couple, very friendly and accommodating, beautiful and peaceful place, serene, with wild life, a pool, pet friendly, Our little dog, Wendy made a new little friend in their adorable little girl, cutie, would nightly recommend this place
Risposta di Caro, il giorno 6 feb 2018
Belated thanks for your very kind and helpful review...you are the type of guests we want back! Glad your little Wendy was happy and especially with her new playmate! Look forward to seeing you another time here with us!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I had an excellent stay and I will stay again if I am in the area again, it's central to the national parks and the coast.

6/10 Soddisfacente

Maria

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Not coming back.
The place is nice, calm and romantic. But the breakfast was disappointing, continental breakfast, lots of jams on the table but no bread. Then, the owner offered to make ham, tomato, cheese toast. We accepted and was charged 20 dollars for two !!!!!!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Lovely people, great food and conversation. Comfortable facilities

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Located halfway between beach and mountains
We enjoyed our two night stay very much. Our hosts were friendly, welcoming and great breakfast companions.This B&B is charming and homely, and is situated most conveniently between the Gold Coast and mountain destinations such as Springbrook. The location was peaceful and quiet.

10/10 Eccellente

Ailsa, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Little slice of paradise
This was such a pleasant surprise, particularly for the price. Waking up to the beautiful rainforest surrounds was gorgeous. The hosts were lovely and made a delicious brekkie. Would definitely like to stay again. One night wasn't enough!

10/10 Eccellente

Jenny, Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Feel at home in paradise
Riviera B&B is a beautifully manicured piece of paradise, with butterflies, birds and lush greenery all around. The pool is beautifully kept and was a hit with my little man. Caroline and her family are genuine in their care and love for their home and this is easily felt. They also have a genuine warmth and care for their guests which allowed us and others staying there to feel welcome, relaxed and at home. Having breakfast served on the gorgeous deck upstairs each morning, looking over the pool and beyond, was also a real treat.
Risposta di Caro, il giorno 29 gen 2016
Thank you Jenny for your really lovely review. You know how much we valued your time with us....you became family. It was a special time for us all to enjoy you and your little man. We look forward to your settling on the Coast near us!

8/10 Buono

Alexandra, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A relaxing drive away from the bustle of the coast
The atmosphere was friendly and relaxing, a reflection of our hosts and family. We enjoyed meeting a range of different people who added to the overall atmosphere being pleasant to talk with and yet giving lots of privacy and space as they relaxed too. It was lovely walking around the gardens, seeing the ducks, chooks and range of bird life. Lovely
Risposta di Caroline, il giorno 2 apr 2016
I did so enjoy the both of you as my guests. Those breakfast chats and general interaction was rich and beneficial to me in many ways. Thank you for being the thoughtful guests that you were. I hope we will see you again here at our B&B. Thank you so much for your touching review.

8/10 Buono

Maryke and Piet, Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Charming accommodation in the Gold Coast Hinterlan
Riviera Bed and Breakfast was a wonderful choice for our short get away. The owners have a gift of making you feel welcome, our room was furnished tastefully in French countrystyle; a comfortable bed with good linen; the adjacent bathroom was squeaky clean and elegant, good fluffy towels. A large indoor area was available for guests to sit and relax, watch television, read or make a cup of coffee or tea.
Risposta di caro, il giorno 28 gen 2016
We really appreciated your very full descriptive review. Thank you so much Maryke and Piet for having chosen our B&B for your getaway. I especially enjoyed our 'deep and meaningfuls' around the breakfast table. Thank you for sharing your lives with us in such a helpful way. I learnt a lot! You were very appreciative guests and I am glad you found so many positives. We look forward to another visit if you are inclined to come by this way again.

4/10 Scarso

Mary, Brisbane

Hinterland B&B
We thought that a B&B meant room and breakfast but after purchasing a night stay was sent an email to say that breakfast would be $10. Also we were offered dinner for $35pp ,one course and expected that at that price it would be a very flash dish but were presented with a plate of rice and french casserole and green beans that I would expect to pay about $14-$18 for.I was shocked to pay $70 for this meal.Very disappointed. the room was clean and comfortable but the light shade was broken and a folded bed was along the wall with a blanket thrown over it as if it was storage.Very nice friendly people and the surrounds were nice. We were told our room had been upgraded but then the host told us that she was trying to sort the issue of the toilet of one room being right next to the bedhead of our room. I had not heard the noise but my husband later told me he had heard the flushing and the people in the other ensuite.I do not think that is an upgrade.
Risposta di caro, il giorno 29 gen 2016
Thank you Mary for your comments. Yes, B&B does mean breakfast included and I offer this for a 2-night stay but for a 1-night stay there is an extra cost for my husbands French Speciality Breakfast which is of a higher quality than a continental. I believe this was indicated on your booking form before you arrived. I am sorry you were disappointed with the cost of the meal, even though I did explain to you in detail what was on offer. Robert prepares his French dinners from scratch and with quality ingredients. His French sauces are not made with any starch products but with vegetables so this is a much longer process and also healthier. Sorry about the broken light shade...with difficulty, I am trying to find a match to the other one Yes the folded bed is there for a child to use when necessary. Yes, your booking was for a guest-share bathroom and I upgraded you to a private bathroom, B&B is community living and it's true that sometimes there is more unexpected' interaction' in such a situation....

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just a lovely place with excellent staff. Loved it!

10/10 Eccellente

Grant, Warner

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful setting beautiful birds
We had a lovely time at the Riviera. It was a joy to share breakfast on the gorgeous deck while watching the cockatoos, finches and kookaburras feed. Our hosts were generous with their time and made us feel very welcome. I'd love to go back when I have more time to stay longer.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
French provincial charm, relaxing hideaway
Home style cooked hot breakfast to recharge your batteries

8/10 Buono

Serene, Ipswich, QLD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Natural, peaceful environment.
Lovely spot for a serene break from it all. Wonderful to have birds come by to visit on the verandah during breakfast and have then eat out of your hand if you wish. Rooms were comfortable and clean.
Risposta di Caro, il giorno 6 feb 2018
Thank you for your helpful and informative review.....apologies for my very late response but I did want to let you know how much I appreciated all your comments. Great suggestions in the cons.... Come again!

10/10 Eccellente

Dan, Adelaide

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The friendliest service received
the service and friendly staff\owners was second to none. if you like to warmly received and looked after by by staff then this is a great place to go. the type of place you will go for a night but could easily stay for a week. Quiet and set in picturesque hinterland of the gold coast. i will be going again

10/10 Eccellente

Maurice, sunshine coast

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
a pleasent surprise
We booked a room in this charming b&b at Gilston behind Nerang 15 minutes away from the gold coast depending on traffic and time of the day,we had discovered a rare gem ,not only in the setting, but also in the service provided by Caroline and Robert the owners of riviera bed and breakfast set in bush land filled with bird life and other critters common to the bush . we elected to have dinner and breakfast there ,simply for a change from crowded restaurants,and were pleasently surprised at the fare on offer,robert cooks for the pleasure of cooking his cooking is [provencal and nicois] home cooking a la francaise ,the ratatouille was out of this world ,the lamb served on a bed of rice with green vegetables tasted like no other lamb i have ever tasted,at breakfast we had coffee with a choice of juice toast and home made marmalade,but the tour de force was the omellette prepared the night before with secret ingredients,the omellette was worth the trip on its on,we will definitely be back
Risposta di Caro, il giorno 6 feb 2018
Belated very grateful thanks for your very thorough and generous review of our B&B and your stay! I remember your stay vividly and hope you can make it back again sometime!

8/10 Buono

Paul, Geelong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful, quiet convenient location
Beautiful location surrounded by lush vegetation, friendly staff, close to the Gold Coast attractions but away from the noise and traffic.
Risposta di Caro, il giorno 2 apr 2015
Remembering your stay with gratitude...yes, I did enjoy the breakfast table conversations with you both...it makes for a friendly atmosphere. Thank you again for your stay and especially your encouraging review. All the very best. Come back again if you need some more eco-friendly accommodation.

10/10 Eccellente

Brendan, Australia - SA - Adelaide

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Value: Great deal; Service: Go the extra mile; close enough to Gold Coast, but secluded setting. very relaxing and best value

10/10 Eccellente

Alison, Australia - NSW - Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: French rural chic.; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Within a 15 minute drive of the "Worlds" Wet N' Wild etc.

8/10 Buono

Soo Yuan, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cosy stay
Beautiful accomodation with wonderful hosts. Caroline gave us a warm welcome and made us feel right at home. My 2 young children (5 and 8 years) enjoyed much the huge box full of lego in the common room.
Risposta di Caroline, il giorno 20 giu 2015
...and we enjoyed your little family too! I am glad you felt at home...such an important aspect when you come to stay at a B&B from another land! Yes, and great that your young ones were happily occupied with the lego box....a real treat for children of their ages. Thank you Soo for your generous comments and you know you will be very welcome whenever you are back in Kangaroo Land!

10/10 Eccellente

Daryl, Mount Gambier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dream Weekend
I don't believe I have ever been able to say that I truly enjoyed any hotel or B&B until my stay here. My girlfriend and I recently spent an amazing weekend in this beautiful old Queenslander. We were greeted by the beautiful owner Caroline and her son Stephano and immediately made to feel like one of the family. This was my girlfriends first time in a B&B and like me was blown away by the location and the hospitality. The room was beautiful and facilities first rate, breakfast on the balcony is a must, beautiful food and awesome company. Arrived as strangers but left as friends.
Risposta di Caroline, il giorno 16 apr 2015
Hello Daryl Yes, it was one of those spectacular experiences where personalities just had that amazing intertwining of true friendship qualities. We felt you were part of the family almost from day 1 of your 3 night stay with Tracey. Thank you for your very encouraging comments, Daryl. You know you will always be welcome to stay with us again when you are up this way again. So glad Steph could spoil you with his healthy morsels of tasty treats for supper! He had a ball! Hoping everything is going well for you. Thank you again for blessing us with your stay. Warm regards Caroline

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Holiday from hell!
Booking was lost so had to spend first night at another place with no reception. Came back next day and had to wait 5 hours to get into room and had to listen to the owners bicker all day. Every time we tried to get a meal at the place the owner came up with a new excuse. 24 hours notice for dinner??? Are you kidding me?? I had to go to coles and buy $50 worth of food because the owner wouldn't feed us. She had overbearing rules and made us feel like an burden. We left for home 2 days early and told her to keep the money. I was happy to pay $220 to get as far away from her as possible. When I told the owner I was leaving all she cared about was booking the room for that night even though I had paid for 2 extra nights. We tried to be understanding at first and were happy to be mellow but she took advantage of our good nature. She constantly left the hotel unattended with guests running it. I was the only one around to greet new guests and had to explain to them I was not the owner. Its places like this that give Bed and breakfasts a bad name. Also she was going to charge us the same for dinner as weekends and even admitted to us she doesn't put in any effort on weekdays. Hope she goes out of business the way she abused our good nature.
Risposta di Caroline, il giorno 16 apr 2015
Yes, sorry Stephanie for the double booking & no wifi at replacement accommodation of which I wasn't aware. I'll know for the future. My son & I may have had a disagreement & yes, that was unfortunate but you were not here for long so it was hardly "all day". At our B&B meals are not automatically on offer. I do not remember refusing to feed you but French Meals are very time-consuming so they are ordered by arrangement only, with 24 hrs notice. It's true that our French Provincial Dinners, served on weekdays & weekends, are always the same price. You may remember that I did actually take your dinner order and had begun preparing it when you cancelled it because of your decision for any early departure. Each B&B has its own different services and I think this needs to be taken into consideration when looking at one's needs. Check-in is fr 3 pm, but Stephanie you arrived at 10 am, so yes, you had a 5 hr wait in beautiful surroundings for housekeeping to be done, including for your room to be ready but you decided to leave before evening so this was counted as 1 day's accommodation. Sorry for any misunderstanding but I spoke of re-booking your room that night so as to refund your money if booked. I left B&B to collect daughter from work only once (not constantly) & another guest arrived during that time who I had forewarned & who was OK about my fulfilling parental duties with my husband away. I don't believe there were any guests asked to 'run' our B&B in my absence. So, yes, Stephanie, your choice to cancel your booking did mean a loss of $99 (net rate for B&B operators) as I was not able to rebook your room as can sometimes be the case. Our check-in form with terms & conditions & which you signed clearly did state that 'there is no refund for time unused'. It's unfortunate that you didn't find at our B&B what you were looking for.

6/10 Soddisfacente

nerak, brisbane

Mi è piaciuto: Pulizia e comfort della camera
Close to Mudgeeraba showgrounds
Quite comfortable. Slightly eccentric. Several "rules" displayed in various places.
Risposta di Caro, il giorno 2 apr 2015
Thank you Nerak for your review comments...it must have been one of those days that I put on my 'eccentric' hat! Usually, I am very 'normal'!! Yes, there is the occasional plastified guideline for guests to consider....it is simply for the sake of working towards harmonious living together and with other guests in our beautiful B&B....thanks for understanding.

10/10 Eccellente

martin, Australia - NSW - Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: State of the art; Value: Fantastic; Service: Remarkable; Cleanliness: Immaculate; the house is great

10/10 Eccellente

Uwe, Australia - VIC - Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Eccellente

Tony, Australia - QLD - Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; No shower, but not essential?

8/10 Buono

LP, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely quiet area away from the noise of traffic. Very comfortable bed. Home made jams added a nice touch for breakfast.
Risposta di Caroline, il giorno 10 gen 2015
Sorry, Lyn and Peter for the lateness of my response to your very short but very descriptive message. Glad you enjoyed the calm of our place as well as the bed and Robert's own creation of jams. Hope we will see you again when you are next in the area!

10/10 Eccellente

Martin, Australia - QLD - Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile; Cleanliness: Immaculate;

10/10 Eccellente

Sue, Australia - QLD - Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

10/10 Eccellente

Dawn, Australia - QLD - Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Brand new; Value: Economical; Service: Go the extra mile; Cleanliness: Beautiful; Springbrook is near by and great to visit