Vacanze Grabovica

I have very controversial impression after staying at this hotel for a week actually. There was a lot of mismanagement along with great managementvdepending on the person, great rooms along with bad rooms ( we saw about 5 rooms and stayed in three). 1. We booked a basement room with sauna. in the pictures it looks like half basement, however pictures are very deceiving, it turned out those are digital light screens. Regardless of that when we arrived that room was actually assigned to someone else and we were placed in a smaller room for all three days to avoid moving luggage every day. As a compensation of different price we were provided free breakfast for one day. At least something, we were trying to be easy about it. Some rooms that we saw were very nice and quite spacious , some were like a box. 2. We decided to stay at this hotel for the rest of the travel and book a better room for 4 more days. The young guy at the front desk helped and secured one specific after us. When we were supposed to move, it turned out the lock was broken and they placed us in a small room with Brocken shower right next door till the lock is fixed. The girl was trying to be helpful and said she secured both rooms after us since the temporary room did not have a bathtub, not a fridge, so we could use it. We placed our food in the fridge and were planning to use the bathtub in the evening, however when we came back someone lived there for one night! Different front desk - different rules.

2 dagen a la carte ontbijt gehad, was lekker , laatste dag ontbijtbuffet. Nette en schone kamer, vriendelijk personeel.

Non si presta a un soggiorno business. Colazione a partire dalle 7:30, troppo tardi. La progettazione dell’illuminazione della stanza è insolita. Le luci all’ingresso si accendono solo per pochi secondi all’apertura della porta e non è possibile comandarle dalla stanza, tuttavia questa illuminazione si trova in prossimità di una scrivania e un armadio (quest’ultimo nella zona più buia della stanza), quindi entrambi non possono essere illuminati. Inoltre la luce del bagno non è possibile accenderla se prima non si attiva l’illuminazione generale in prossimità del letto. Assurdo. In più le luci ambientali soffuse erano danneggiate. Alla condivisione del problema il personale non ha ritenuto possibile intervenire. L’albergo si trova tuttavia in una zona centrale e servita.

Amazing breakfast...but no wardrobe in the room!