Cottage a Granby

“I stayed with my family for our reunion from September 4th to 7th, booking two rooms. The rooms had a smoky odor. The bathtub was rusted wia black stained down the bath mat. There was a black ring around the toilet bowl. There was no staff that serviced the rooms the whole stay. We waited 1.5 hours for towels, I was informed that there were no more availableand they were being washed. The water dispenser in the lobby was filled with black grains. Overall, the experience was terrible and costly....

“Clean room, interaction with front desk at check in(Randy), front desk person who made my Caramel Macchiato after the bistro closed, housekeeping staff who gave us extra towels- all top notch staff. No pool, mattress has reached its prime, pillows are lousy, online pictures are way better than the reality, and they charge for parking $10.64/day. I expected better under the Marriott banner.”

“Stains on hall carpets”

“It’s handy to the air port and when ever we fly we stay at the hotel”

“Room very dirty”

“was affordable and had free shuttle to the airport. couldn't get the shower to work. staff was friendly and the room was clean”