Hotel vicino a Grand Batam Mall - Batam

“clean room, nice staff, only thing is to have more Chinese food during breakfast”

“Amenities were great. Good range in breakfast offering. Well located. Excellent customer service both during check-in and in the bistro. Nadia was a standout, others worth a mention from her team are Arya, Rozi and Faisal.”

“Overall the hotel was good. Just disappointed with their spa massage. Me & my husband had a 2 hrs spa treatment that includes leg bath( just washing your feet - less than 2mins). 30 mins body scrub ( we only have less than 15 mins) And is very unprofessional & messy. 90 mins aromatherapy massage with hot oil. But the oil wasn't hot/warm. Diffenitely less than 60mins. Me & my hubby feels they just rush to finish. At the end we realised is exactly 2 hrs. But the conclusion is the 2 hrs it...

“Helpful staff. Convenient location”

“Hotel staff was very efficient and friendly, The room was great as well! The breakfast was probably one of the best I have ever had at a hotel in South East Asia. There are shops and eateries nearby and a nice shopping mall just about 5 minutes walk.”

“The breakfast is great.lots of varieties n friendly staff. The room is spacious n very clean. Room service is good n fast. Hotel location is good n going to nearby shopping malls n eatery places are so easy.Will definitely recommend to friends n will come back.”

“No hair drying (you need to pay additional fee if you want) A bit noisy, but acceptable Location is good”

“I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆”

“入り口の扉が固く　閉めないと閉まらない”

“Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. ”

“Room is spotless service is great ”

“Great location, alot of eateries in proximity. Rooms are clean, just that there is no gym or swimming pool.”

“Coffeeshop Apom happy food is nice”

“I will go back again A clean and pleasant stay”