Grand Casino Basel: Tour e Visite Guidate

Hotel position is very very nice, directly on Rhein riverside. And we got a room upgrade for a riverside balcony double room. But for being a 4-star hotel it has also some pretty obvious weaknesses: no air conditioning in the room and very weak elsewhere in the lobby - a fan was placed on a chair in the room, but it just moves hot air around and doesn't give much of a relief. Breakfast buffet also quite unsatisfactory compared to other similar hotels, and very expensive at 25 CHF per person (almost 30EUR...): no croissant/bakery goods (e.g. a cake, a pain au chocolat or whatsoever...), the scrambled eggs were very cold as the container was not heated, choice of grains for yoghurt/milk not too big... Not what you'd expect for such a hotel in such beautiful location. Also on the day of arrival there was a wedding ceremony in the internal restaurant and no available parking space in the garage, nothing against it but could have been informed upfront to the travelers so that we could arrange a parking earlier. All in all not a good value for money in my opinion.

La stanza era perfetta e pulita. La ragazza all'accoglienza scortese e per niente collaborativa, ha sbagliato a scrivere anche il numero della camera sul cartoncino.