Dear Marco , Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation in our hotel!We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

thank you for your feedback,we appreciate your time! Kindest regards

Dear guest, Thank you for visiting our hotel and for your feedback. We wish to have the chance to accomodate you again in our premises. Kind regards

Dear Jukka,We are more than happy to see that you had great moments in our hotel and we met up your expectations! Porto Platanias will be waiting for you in the near future for new adventures!Kind Regards,NancyGuest Relations

Dear Mark, On behalf of the management and staff of Porto Platanias Village Resort & Spa we would like to thank you for staying in our premises and for taking time to share your experience with us. It is very disappointing for us to read that the breakfast did not live up to your expectations. We would like to point out that our hotel uses fresh and high quality products in order to provide our guests with the best possible meals. Your comment has been well noted since we want to always improve our provisions. Thank you again for your feedback. We wish you a lovely autumn and we wish to welcome you back soon.

Dear Tina,It is a great pleasure for us to see that you enjoyed the maximum your stay with us and our team is looking forward to seeing you again, so we can create together more beautiful moments.Kind Regards,NancyGuest Relations

Dear Tero, On behalf of the management and staff of Porto Platanias Village Resort, we would like to warmly thank you for your preference towards our hotel!It was our pleasure accommodating you and we look forward to welcoming you to Porto Platanias Village Resort soon again! Warm regards

Dear Jan, How delighted we are with your review! We are very happy that you enjoyed your stay with us. We look forward being your host once again! With warm regards, Antonia Guest Relations

Dear Adam, We would like to thank you for your preference towards our hotel and for taking time to write us a review, here on Expedia.com! Your nice comments designate that we uphold our standards high, especially when it comes to cleanliness and gastronomy, which are of a major importance for us! Furthermore, we appreciate a lot your constructive feedback! We are disappointed that the things you mentioned did not live up to your expectations, however we can assure you that we will take it into account for further improvements. We are looking forward to welcoming you back to our premises!! With best regards, Antonia Guest Relations

Dear Frode, We are extremely delighted that you had such an amazing experience on your last stay in our resort! We are trying our best to provide a customer service that is beyond your expectations, so we are glad to receive comments like yours! We would like to thank you for your constructive feedback! We respectfully take all comments into consideration, as we always strive to excellence! It was our pleasure accommodating you and we look forward to welcoming you back soon! Warm regards, Antonia Guest Relations

Dear William, Thank you for taking time to write us a review regarding your recent stay with us! We are very sorry that the things you mentioned above did not meet up your expectations. Please kindly note that, reporting challenges aster your stay, does not give us the opportunity to get involved in the situation and limits you from privileges that could improve your experience. For cases like these, our whole management team as well as our guest relations’ and front office officers are on daily duty, aiming to serve all guests efficiently. We would like to kindly inform you that our one-bedroom apartments are not just 25 sq.m, but rather spacious and fully furnished. Moreover, upon your request, we could have immediately transformed the two-single beds to one double bed. We take all comments into consideration and you may sent us a detailed review to our e-mail, in order to help us have a better understanding of the problem caused. With kind regards, Antonia Guest Relations

Dear Essi, We would like to warmly thank you for your preference towards our hotel and for taking time to share your experience here, on Expedia! Providing a hospitality experience that is beyond your expectations is our number one priority, so we are delighted to read that you enjoyed your stay with us! It was our pleasure accommodating you and we hope you will make our hotel your second home! We look forward to welcoming you back to our hotel! Warm regards, Antonia Guest Relations

Dear Jari, We would like to warmly thank you for your preference towards Porto Platanias Village Resort! We are really happy that you enjoyed our provisions and services! We are trying our best to provide a great customer service, so we are amazed to see that we have achieved that! We would be very happy if we may welcome you, whenever you decide to come to Chania again. We send you all our best wishes! Warm regards, Antonia Guest Relations

Dear Fredrick, Thank you for taking time to leave a review of your recent stay at our hotel! We are very sorry that you had to experience this incident and we are dissapointed that you felt that the staff did not pay attention to your case. We appreciate you bringing this issue to our attention, as we gratefully take all comments into consideration. We will do our best to work on these details since we always want to improve! We really hope for a second chance so we could prove that our staff, is doing a great job in serving our customers, always within the framework of feasibility! We would be very happy if we may welcome you, whenever you decide to come to Chania again. Best Regards, Antonia Guest Relations

Dear guest, We would like to warmly thank you for your preference towards our hotel! I am delighted that you enjoyed our provisions and services and we are looking forward to welcoming you back to our hotel! Warm regards, Antonia Guest Relations

Dear ARNAUD, Thank you very much for staying in our premises and for taking the time to review our hotel. We are extremely delighted that we accomplished to live up to your expectations and you had a lovely and relaxing stay with us. We wish to welcome you back soon!

Dear Jukka, Thank you for your stay in our premises. We wish you had an enjoyable stay and we will welcome you back someday!

Dear Martin, We would like to warmly thank you for your recent stay in Porto Platanias Beach Resort and for taking the time to write us a review. We are extremely delighted reading that your stay with us was flawless and that you enjoyed the room you were given. We wish to welcome you back someday soon!

Dear guest, We would liek to warmly thank you for the high rating we really appreciate it. It was our pleasure accomodating you and we definately look forward to welcoming you back to our premises! Kind regards, Guest Relations' Department

Dear guest we would like to thank you for your feedback regarding your last stay in our resort!We were pleased to hear that our prime location , cleanliness and our pool area was met your expectations!As we respect all kinds of reviews, we would like to mention that our post mix is from a well-known company as well as our draft beer in the self serve maschine.Since we are following Health and Safety procedures in all of our departments we are extra careful with the hygiene's of our equipment , as you tried to imply otherwise. Further to your comment regarding the accident of our guest, our staff had made all the necessary procedures in order to help her and that includes first aid, doctor and general supervision and we feel sorry to receive this unfair criticism. We would like to thank you for your review Kind regards

Dear guest, First of all we would like to thank you for your time to write your comment and rate us in Expedia regarding your last stay in our Resort. As we never faced these type of complain as our profesional staff provides the best services in our guests and since you dont give us more informations about your name and reservation we would like to thank you for your time.

Dear veijo , thank you for visiting our hotel and for your feedback in expedia. We are pleased to hear that our hotel met your expectations and we wish to have you back soon again! Warm regards

Dear guest , thank you very much for your rating ! We hope to have the chance to accomodate you again in our premices! Kind regards

Dear Ivo, thank you so much for your warm feedback regarding your last stay in Porto Platanais Villag Resort! Indeed our Resort is centrally located and in a close distance in the post popular beaches of the island! We hope to have the pleasure to accomodate you again in our Resort ! Kind regards

Dear Harri, thank you so much for your high rating we really appreciate it . We really hope to have the chance to accomodate you again in our premises Kindest regards

Dear guest , We would liek to thank you for your high rating regarding your last stay in Porto Platanias Village Resort. Indeed Porto Platanias Village, offers all comforts expected; a family environment, attention to detail, rooms decorated in an elegant style and peaceful external surroundings with small picturesque paths, squares and gardens full of flowers.And the most important guests of «Porto Platanias Village Resort» can also enjoy the facilities of «Porto Platanias Beach Resort & Spa»!

Αγαπητή Αναστασια , σας ευχαριστώ πολύ για την ευγενική σας κριτική! Είμαστε πολύ χαρούμενοι που αναχωρήσατε από το ξενοδοχείο μας με τόσο καλή εντύπωση και ελπίζουμε πραγματικά να έχουμε την ευκαιρία να σας ξαναφιλοξενήσουμε ! Εκτιμούμε επίσης και τα αρνητικά σας σχόλιά σας και ζητούμε συγγνώμη για όλες τις δυσκολίες που μπορεί να αντιμετωπίσατε κατά τη διάρκεια της διαμονής σας. Με ιδιαίτερη ευχαρίστηση,

Dear Aliki, thank you so much for your preference towards our hotel and furthermore for your rating! We really hope to have the chance to accomodate you again in our premises. Kindest regards

Dear guest, thank you so much for your preference towards our hotel and furthermore for your rating! We appreciate all your comments regarding our breakfast buffet and we really hope to have the chance to accomodate you again in our premises. Kindest regards

Dear Yoscelina , Thank you very much for your rate regarding your stay in our Resort! We feel sorry regarding your illness but from our point it was unlikely from the A/c as you mentioned. We hope for you fully recovery .Our warm regards

Dear Guest, we would like to thank you for taking the time to rate us in Expedia. Further,we are really sorry to hear that you staying with us didnt meet your expectations . As you dont provide us more details about your reservation ,we would like only to mention that since you have probably taken the room type that you have booked for ,and our colleagues at the reception area are always trying to find the best solution for our guest to have relaxing holidays we are sorry that they didnt meet your expectations as our hotel runs high season period. Nevertheless we hope that we will have the pleasure to accomodate you soon again in our Resort and prove you otherwise. Κind regards

Dear Camilla , thank you so much for your preference towards our hotel and furthermore for your rating! We appreciate all your comments and we really hope to have the chance to accomodate you again in our premises. Kindest regards,

Dear guest, thank you so much for your high rating we really appreciate it . We really hope to have the chance to accomodate you again in our premises Kindest regards

Dear guest, Thank you so much for your warm review it gives us a lot of joy! We want you to know that we remain always at your disposal and hope to have the chance to accomodate you again in our hotel and offer you our highest of services ! Best regards

Dear Alexey, Thank you for visiting our hotel and for your feedback. We hope to have the chance to accomodate you again in our premises. Kind regards

Dear Mogens, thank you so much for your high rating we really appreciate it . We really hope to have the chance to accomodate you again in our premises Kindest regards

Dear TomFirst of all, we would like to thank you for taking your time to post your experience in regards to your recent stay in our resort. Further to your review we feel sorry for your inconvenience with the sun beds but we always inform our guests that it is not allowed to reserve the sun beds with their towels We hope we will have another opportunity to welcome you back soon! Kind regards

Dear Mats , Thank you very much for your highly rated review regarding your last stay in our Resort! Warm regards

Dear Vibe, Thank you for visiting our hotel and for your feedback. As we take under very serious consideration all guests reviews we wish at the same time to have the chance to accomodate you again in our premises. Kind regards

Dear Sampo First of all, we would like to thank you for taking your time to post your experience in regards to your recent stay in Porto Platanias. Further to your review we feel sorry for your inconvenience with the sun beds but we always inform our guests that it is not allowed to reserve the sun beds with their towels We hope we will have another opportunity to welcome you back soon! Kind regards

Dear Matthias , First of all we would like to thank you for sharing your experience during your stay with us in Expedia.However, we would like to apologize for all inconveniences faced regarding the beach as well as sund beds but let us inform you that we always inform our guests that it is not allowed to reserve the sun beds with their towels. We hope we will have another opportunity to welcome you back soon! Kind regards

Dear Guest We would like to thank you for choosing our resort to spend your holidays and for your feedback in expedia. We are pleased to hear that our hotel met your expectations and we wish to have you back soon again! Kind regards

Dear Kari , Thank you very much for your preference towards our hotel and for posting your review in Expedia. We appreciate all your good coments and we apologize for all the inconviniences that you might faced during your stay. We, however, hope to have the chance to accomodate you again in our premises Kindest regards

Dear Katriina, thank you so much for your preference towards our hotel and furthermore for your high rating! We appreciate all your nice comments and we really hope to have the chance to accomodate you again in our premises. Kindest regards,