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Recensioni per Days Inn by Wyndham Greenwood SC

2 out of 5
Days Inn by Wyndham Greenwood SC
230 Birchtree Dr, Greenwood, SC

Recensioni

5,6
Valutazione di 10 - Eccellente. 21 su 162 recensioni" "
Valutazione di 8 - Buono. 29 su 162 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 162 recensioni" "
Valutazione di 4 - Scarso. 38 su 162 recensioni" "
Valutazione di 2 - Terribile. 35 su 162 recensioni" "

6,0/10

Pulizia

6,4/10

Personale e servizio

5,0/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jacques

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di BOBBY, il giorno 9 apr 2024
AS A Valued returned guest we appreciate your business and would like to continue serve best service you deserve and make your stay more pleasant every stay with us. thanks !!!

6/10 Soddisfacente

Donald L

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was not good, water in the sink did not get warm.
Soggiorno di 1 notte a marzo 2024
Risposta di BOBBY, il giorno 30 mar 2024
WE SORRY TO HEAR THAT AND WE APPECIATE FOR YOUR FEEDBACK.

4/10 Scarso

Duane

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di BOBBY, il giorno 30 mar 2024
AS OUR VALUED GUEST WE ASKED YOU WHEN EXTENT YOUR STAY FOR NEXT 5 DAYS AND YOU SAID EVERYTHING GREAT AND I LIKE IT BECAUSE IT'S VERY QUITE HERE. BUT IF YOU HAVE ANY ISSUE PLEASE, YOU SHOULD LET US KNOW. THANKS !!!

10/10 Eccellente

Jacques

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was magnificent, from being questioned about my previous experience and review, to having the entire check in experience flow through with ease!😉
Soggiorno di 1 notte a marzo 2024
Risposta di BOBBY, il giorno 19 mar 2024
DEAR GUEST, THANK YOU FOR TAKING THE TIME TO REVIEW YOUR STAY WITH US.I AM VERY PLEASED TO HEAR THAT OUR STAFF MADE YOUR STAY PLEASANT. THANKS !!!

4/10 Scarso

Philip

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nothing special Older dingy hotel. Needs updating , bathroom dingy baseboards Overall not pleasant . No breakfast altho it was advertised as having it. Need to renovate this whole property or tear it down and start over.
Soggiorno di 1 notte a marzo 2024
Risposta di BOBBY, il giorno 16 mar 2024
WE SORRY TO HEAR THAT AND WE TRY EVERY POSSIBLE WAY TO KEEP UP OUR GUESTROOM AND PROPERTYTO BE APPEAR BETTER AND BETTER. WE UPDATING OUR PROPERTY STEP BY STEP PROCEDURE. WE REALLY APPRECIATE YOUR FEEDBACK. THANKS !!!

6/10 Soddisfacente

Jacques

Soggiorno di 2 notti a marzo 2024
Risposta di BOBBY, il giorno 28 mar 2024
WE APPRECIATE YOU TAKING THE TIME TO PROVIDE US WITH SUCH CANDID FEEDBACK OF YOUR STAY. WE VERY SORRY TO HEAR THAT YOUR STAY DIDI NOT MEET EXPECTATIONS. WE WILL TRY OUR BEST POSSIBLE WAY TO KEEP YOU HAPPY. THANKS !!!

6/10 Soddisfacente

David

Viaggio con la famiglia
Advertised as accessible, but was regular size bathtub and handicap parking was around on other side from room. A room(s) should of been set up closer to parking.
Soggiorno di 1 notte a febbraio 2024
Risposta di BOBBY, il giorno 12 feb 2024
SORRY TO HEAR THAT BUT WE HAVE ONLY 1 SIDE PARKING AND THERE'S A HANDICAP PARKING WITH RAMP WHICH IS VERY EASY TO ACCESS TO ROOM BUT YOU MAY PARK WRONG SPOT. WE STILL APPRECIATE YOUR COMMENT AND SORRY FOR ANY INCONVENIENT. THANKS !!!

2/10 Terribile

Deborah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unhappy with the room
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Johnny

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good price for room
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Alex

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The owner was nice and available and called when my son arrived to meet me. That was a nice security move on his part and appreciated!
Soggiorno di 1 notte a settembre 2023
Risposta di BOBBY , il giorno 26 set 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD YOU ENJOYED YOUR STAY. WE LOVE TO HEAR ALWAYS FROM VALUED GUEST. WE HOPE TO SEE YOU SOON IN FUTURE. THANKS !!!

4/10 Scarso

Erica

Viaggio con la famiglia
It’s a good as it could be due to the building being old you can tell that management has tried but it’s just a really old building and it makes it look unclean.
Soggiorno di 1 notte a settembre 2023
Risposta di BOBBY , il giorno 26 set 2023
WE SORRY HEAR THAT YOU NOT MUCH HAPPY WITH YOUR STAY. BUT THE BUILDING IS OLD BUT OUR GUESTROOM IS BETTER FOR GUEST TO SLEEP OVERNIGHT AND GET BEST POSSIBLE REST. WE APPRECIATE YOUR FEEDBACK AND WE WORK HARD TO KEEP HAPPY OUR GUEST. THANKS !!!

2/10 Terribile

Amanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Advertises breakfast included but no, room was not the price expedia gave me, no elevators, you have to go done to the first floor for ice.
Soggiorno di 1 notte a settembre 2023
Risposta di BOBBY , il giorno 24 set 2023
WE SORRY TO HEAR THAT AND PRICE WAS CHANGE YOUR RESERVATION BECAUSE FROM NO SMOKING TO SMOKING ROOM. AND OUR VENDING AREA ONLY ON 1ST FLOOR. WE APPRECIATE YOUR FEEDBACK. THANKS

2/10 Terribile

Pamela

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible hotel...Bed bugs or flea bites on my legs
This hotel was horrible. They would not allow my daughter to have her cats in the room without paying a fee, even though the website says "pets allowed". Does not say specifically just dogs. They would not allow me to pay over the phone. The hotel was horrible, dirty, unclean, beds filled w/bedbugs or fleas. I had lots of bites all over my legs within days of leaving the hotel. Very poor conditions and needs a total renovation.
Soggiorno di 1 notte ad agosto 2023
Risposta di BOBBY , il giorno 26 set 2023
WE SORRY TO HEAR THAT AND WE WILL TOOK CARE OF IT. DEAR PAMELA YOU COMPLAINED WITH CONUSMER AFFAIRS AND THEY CHECKED OUR PET POLICY AND THERE IS NO SIGN OF ANY BUGS IN ROOM. WE RECEIVED THE LETTER FORM STATE. BUT WE APPRCIATE YOUR BUSINESS AND FEEDBACK. THANKS !!!

6/10 Soddisfacente

Kyle

Soggiorno di 1 notte a luglio 2023
Risposta di BOBBY , il giorno 19 lug 2023
WE APPRECIATE YOUR FEEDBACK AND ALSO SORRY THAT WE COULDN'T MAKE YOU MUCH HAPPY THAN YOU EXPECTING. BUT WE TRY OUR BEST TO KEEP OUR GUEST BETTER THAN EXPECT. THANKS !!!

2/10 Terribile

Mary

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The health department should come and access this property. It is not fit for humans or animals to stay in. First of all no one was at the front desk. All lights were off. I had to call the reservations number to see if the place was closed and then someone from the back yells, "I'm coming just wait a minute"??? There were no other cars in the parking lot----not one. The small area for breakfast was dark with a sign on the wall stating Not serving Breakfast Now. Everything was dirty. Our room was gross. Paint was bubbling up off the wall and there was mold everywhere. The only reason we stayed was because we only needed a couple of hours sleep before returning home. We were too tired to rebook and already knew some hotels were sold out. The black mold was even on the outside of the building and on the roof. We are talking horror story. Not to mention, we did hear someone yelling in the hallway but were not going to open our door. I am not a spring chicken and this by far was the worst experience I have ever had with stayinig at a hotel.
Soggiorno di 1 notte a luglio 2023
Risposta di BOBBY , il giorno 13 lug 2023
WE SORRY TO HEAR THAT BUT ROOM IS NOT THAT BAD AS YOU PUT IT ON REVIEW. BEACUSE WE JUST CHECKED GUEST NAME JUDD WALTER AND HE SAID IT CLEAN ROOM AND BETTER DECORATED. ONLY ISSUE IS HARD TO OPEN ROOM DOOR WITH KEYS BUT FRONT DESK SHOW HIM HOW TO SLIDE THE KEY AND IT'S WORK AFTER THAT. PLEASE, WE APPRECIATE YOUR FEEDBACK AND FRONT DESK PERSON HAVE TO TAKE CARE OF OTHER GUEST TOO AND NO CARS IN PARKING BECAUSE YOU CHECK IN BEFORE 2 PM AND OUR BUSINESS WITH WORKERS WHO APPEAR AFTER 5 OR 6 PM. THANKS !!!!

2/10 Terribile

David

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The lady at the front desk who checked us I was just short of threatening about damaging or smoking in the room. My wife and I are in our mid-sixties, not party looking college students. The bathroom shows obvious signs of water damage and is in need of painting. The ice machine has a sign on it that threatens 25 to 35 dollar fines for filling a cooler. It would be interesting to know how such fines are enforced.
Soggiorno di 1 notte a maggio 2023
Risposta di BOBBY , il giorno 26 mag 2023
SORRY TO HEAR THAT AND IT WAS NOT THREATENING BUT EXPLAINING THE POLICY FOR ASKING DEPOSIT FOR ANY INCIDENTAL. AND IF EVERYONE FILL ICE COOLER THAN OTHER CUSTOMER WILL NOT GET ICE. THIS JUST SIMPLE POLICY TO EVERY GUEST.

2/10 Terribile

Jennifer

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
At arrival to check-in there was a group of threatening drunk men at the entrance that made me feel extremely unsafe especially being this reservation was for my Mom and I. I asked management if this was normal, he said they had been there for a while and wasn't planning to address it. Fearing for our safety we did not stay. I would like to get a refund considering we were planning to fulfill our reservation, but were unable to due to extremely unsafe conditions!!! We have now had to pay for another hotel room to ensure we would be safe for the night. I am extreme disgusted with the situation!!!
Soggiorno di 1 notte a maggio 2023
Risposta di BOBBY, il giorno 12 mag 2023
SORRY TO HEAR THAT BUT THEY WERE ENJOYING THEIR LAST DAY OF JOB AND CORNER OF THE PARKING LOT. THEY WEREN'T BOTHER ANYONE AND NO ONE ELSE COMPLAINT ABOUT THEM.

10/10 Eccellente

Garry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2023
Risposta di BOBBY , il giorno 4 mag 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD THAT YOU ENJOYED YOUR STAY. WE APPERECIATE YOUR BUSINESS AND I HOPE WE SEE YOU SOON.

2/10 Terribile

Carlton

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Crappy place Crappy attitude
It was extremely disappointing. The first room I was assigned had a problem with the toilet seat not being attached to the toilet. The second room had cracked and broken tile in the bathroom graffiti on the wall, (somebody drew the middle finger on the wall. The entry door to the building did not lock so anyone could have come in to the facility. Did not feel safe. The outside of the building was in disrepair. Went to visit family in the area and came back around midnight and couldn’t get in my room. Went downstairs and rang the doorbell no answer. So I had to bang on the door to get the manager/attendant to come out, then he complained because I banged on the door. I said what am I supposed to do get another hotel because you don’t want to help me? He showed me a sign saying they close at 11pm???
Soggiorno di 2 notti ad aprile 2023
Risposta di BOBBY , il giorno 13 apr 2023
SORRY TO HEAR THAT AND WE WORKING ON YOUR ISSUE BUT WE URGE YOU TO BE PATIENT TILL WE WORK OUT SOMTHING AND LET YOU VERY SOON. THANKS !!!

6/10 Soddisfacente

ted

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Its dated but its a cheaper property so it was fine. Bedding was clean bathrooms were older and starting to show it
Soggiorno di 1 notte ad aprile 2023
Risposta di BOBBY , il giorno 13 apr 2023
WE SORRY TO HEAR THAT AND WE PROMISE THAT IT WILL BE TAKE CARE OF IT. WE WOULD LIKE TO SHARE YOUR EXPERIENCE WITH OUR LITTLE STAFF AND TAKE CARE OF THE ISSUE. THANKS !!!

4/10 Scarso

Denise

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No breakfast like the web said. Door to lobby lock most of day, hard time finding staff
Soggiorno di 5 notti ad aprile 2023
Risposta di Bobby pat, il giorno 9 apr 2023
Sorry to hear that but our never said we have breakfast and it’s been 4 months and sorry for not finding staff because of short hand. Thanks for your feedback to work little more on customer service.

2/10 Terribile

Mary

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property does not keep the front doors locked at night. Dirty and very dated. We had no towels in our room. No one in the lobby to help. It was locked. No one answered the phone, the after hours bell or knocking on the doors/windows. We got zero sleep thanks to the room above ours. It sounded like they moved furniture literally all night. Worst experience we have had in a very long time. The lack of safety was a huge concern. The doors should be locked at night. Any one can roam the halls at night.
Risposta di BOBBY , il giorno 14 mar 2023
WE UNDERSTAND YOUR CONCERN BUT WHEN WE GO TO ANY BIG BRAND LIKE MARRIOTT, HOLIDAY INN OR OTHER MAJOR BRAND THEY HAVE BIG AND WIDE OPEN LOBBY AND NO ONE KNOW WHO IS THE GUEST AND WHO DOES NOT. THEY HAVE NOT SAFTY TOO AND I JUST STAY IN THAT WEEKEND IN DALLAS DOWNTOWN AND EVEN I NEVER SEE SAFTY IN THAT HOTEL. BUT WE CONCERN YOUR INPUT AND WE WILL TAKE CARE OF IT. THANKS !!!

4/10 Scarso

Robert

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bed skirt was nasty and should of been trashed long before we got there, the air conditioner worked some of the time, there's patch work instead of just repairing or replacing things like the shower surround, and the food placed all around the outside of the property for the stray cats was interesting
Soggiorno di 2 notti a febbraio 2023
Risposta di BOBBY , il giorno 25 feb 2023
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. IF SOMEONE FEED ANIMAL LIKE CAT THAT'S A SIGN OF WELL HUMAN BEING. AND INSIDE OF BATHTUB IS ANTI-SLIP MAT WHICH IS PRECATION OF OUR GUEST SAFTY AND IT'S NOT CALLED PATCH. THANKS !!!

4/10 Scarso

Marcia, Queensville

Soggiorno di 3 notti a febbraio 2023
Risposta di BOBBY , il giorno 14 mar 2023
WE DID NOT SEE ANY ISSUE YOU PROVIDED. WE WANT TO KNOW THE ISSUE YOU HAVE DURING YOUR STAY AND WE WILL TRY TO RESOLVE IT. THANKS !!!

4/10 Scarso

KAREN

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will not stay again
I’m being nice when I say it may be a 1 1/2 star. Bathroom needs remodeled all together. Bed was ok.
Soggiorno di 2 notti a dicembre 2022

10/10 Eccellente

Christian

Soggiorno di 1 notte a ottobre 2022

4/10 Scarso

Thomas

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
They seem to be trying to make the best of a bad situation. We checked in and within five minutes we walked out and found another hotel. Just older and not well maintained. And no breakfast.
Soggiorno di 1 notte a ottobre 2022
Risposta di BOBBY , il giorno 11 ott 2022
SORRY TO HEAR THAT BUT IF YOU GIVE US CHANCE TO RESOLVE THE ISSUE BEFORE LET US ANYTHING. WE VALUED YOUR FEEDBACK AND WE TRY TO DO OUR BEST. THANKS !!!

6/10 Soddisfacente

Benny

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Owner operator was not nice. Was hvin a small check in problem with staff on duty. Owner came to help and made that whole experience unbearable.
Soggiorno di 2 notti a settembre 2022
Risposta di BOBBY , il giorno 3 ott 2022
WE SORRY TO HEAR THAT AND WE APPRECIATE THAT YOU LET US KNOW THE ISSUE AND WE WILL TAKE CARE OF IT.

6/10 Soddisfacente

kari

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
They do not serve breakfast but they advertise continental breakfast. Disappointed. Room was clean. Air condition didn’t get real cold. Staff was friendly
Soggiorno di 2 notti ad agosto 2022
Risposta di BOBBY PAT, il giorno 7 set 2022
SORRY FOR ANY INCONVENIENT DURING YOUR STAY BUT WE CAN'T HELP YOU WHEN MACHINE BREAK DOWN OR NOT SUPPLY BREAKFAST SUPPLY ON TIME BY VENDORS. BUT WE REALLY CONCERN YOUR ISSUE AND WE APPRECIATE YOUR FEEDBACK. THANKS !!

8/10 Buono

Latisha

Soggiorno di 1 notte a settembre 2022

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
First time also last time here.
I’m not coming back to this place because of several reasons experienced here. I also don’t recommend it.
Soggiorno di 2 notti ad agosto 2022
Risposta di BOBBY , il giorno 29 ago 2022
WE SORRY TO HEAR THAT BUT IF YOU TELL US THE ISSUE AND WE WILL TRY TO RESOLVE IT. THANKS !!!

10/10 Eccellente

Katherina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My room #205 was very clean. Nothing occurred that I could have not liked.
Soggiorno di 1 notte a luglio 2022
Risposta di BOBBY , il giorno 18 lug 2022
WE GLAD THAT YOU ENJOYED YOUR STAY VERY MUCH AND WE APPRECIATE YOUR FEEDBACK AND BUSINESS. THANKS !!!

2/10 Terribile

Ashten

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Took an hour to check in because the lady had her music up and couldn’t hear me. Then my card demagnetized and their front desk was closed so I couldn’t get into my room. You could not pay me to stay there again. Still waiting on a refund for the night I couldn’t stay in my room.
Soggiorno di 2 notti a luglio 2022
Risposta di BOBBY , il giorno 2 ago 2022
WE SORRY TH HEAR THAT AND APOLOGIZY FOR ANY INCONVENIENCE DURING YOUR STAY. WE ARE WORKING ON THIS ISSUE AND LET YOU KNOW ASAP. THANKS !!!

6/10 Soddisfacente

toi

Non mi è piaciuto: Personale e servizio e servizi
Soggiorno di 2 notti a giugno 2022

2/10 Terribile

David

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2022
Risposta di BOBBY , il giorno 25 mag 2022
WE SORRY TO HEAR THAT AND WE WOULD LIKE KNOW THE ISSUE AND COMMENT ON YOUR STAY. WE TRY TO RESOLVE THE ISSUE ASAP. THANKS !!!

8/10 Buono

Loretta

Soggiorno di 1 notte a maggio 2022

8/10 Buono

Preston

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2022
Risposta di BOBBY , il giorno 9 mag 2022
WE GLAD YOU ENJOYED YOUR STAY AND WE APPRECIATE YOUR BUSINESS AS WELL. WE LOOK FORWARD TO SEE YOU AGAIN IN NEAR FUTURE.

6/10 Soddisfacente

Kenny

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
False advertising
Will you get what you pay for. So can’t complain about the hotel that much the main issue I have is that the hotel has on there websites and hotels.com does to. They advertised a full breakfast and when I asked at check in they said they don’t have breakfast. I’m fine if you don’t have it but don’t advertise it. That’s one of the decisions I used to pick the hotel so if you don’t have breakfast or anything else don’t advertise it. Thank you
Soggiorno di 1 notte ad aprile 2022
Risposta di BOBBY , il giorno 29 apr 2022
SORRY, TO HEAR THAT AS WE MENTIONED THAT WE HAVE ONLY GRAB N GO BREAKFAST DUE TO SHORTAGE OF STAFF AND DUE TO COVID RELATED ISSUE OF EMPLOYEE. THANKS TO UNDERSTAND THE SITUATION.

10/10 Eccellente

Centry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2022
Risposta di BOBBY PAT, il giorno 12 apr 2022
THANK YOU FOR YOUR FEEDBACK AND WE GLAD TO HEAR THAT YOU ENJOY YOUR STAY WITH US. WE LOOK FORWARD TO SEE YOU AGAIN AND THANKS !!!

6/10 Soddisfacente

Tina

Soggiorno di 1 notte a dicembre 2021
Risposta di BOBBY PAT, il giorno 10 apr 2022
THANK YOU FOR YOUR FEEDBACK AND WE APPRECIATE YOUR BUSINESS.

4/10 Scarso

Karmen

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place has mold and no breakfast and no front desk clerk after 10 til 9am the next morning
Soggiorno di 1 notte a marzo 2022
Risposta di BOBBY PAT, il giorno 26 mar 2022
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. SHORTAGE OF STAFF WE CAN'T LEAVE FRONT DESK OPEN 24 HRS. AND WE HAVE ORIGINAL BREAKFAST LIKE COFFEE AND JUICE WITH PASTRY ONLY. THANKS !!!!

4/10 Scarso

Stephanie

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible! Chose a different place!
Business trip. Definitely will not stay here again. From check in to the time we left it was horrible! Check in is done through an exterior window. Upon entering the property it smelled terrible. Once getting to the room it didn’t seam bad until we went to use the bathroom. There was no toilet paper & the water barely came out of the shower head. They are not offering breakfast. The list could continue.
Soggiorno di 2 notti a gennaio 2022
Risposta di BOBBY PAT, il giorno 31 gen 2022
we sorry to hear it and we will take care of it. We apologize for any inconvenient during your stay.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Needs Improvement
This hotel was very disappointing. The rooms were tidy, but the hotel desperately needs to be renovated. There is no breakfast offered, very limited housekeeping services, the fitness room is closed, no business center, and the lobby is completely closed. There are much better options in the vicinity.
Soggiorno di 2 notti a gennaio 2022
Risposta di BOBBY PAT, il giorno 26 gen 2022
SORRY TO HEAR THAT BUT THE REASON WAS ONE OF OUR EMPLOYEE FOUND COVID POSITIVE ON 01/19/2022 AND WE HAVE TO COVID TEST FOR ALL OTHER EMPLOYEE WHO HARDLY SHOW UP ON WORK AND THEY DENIED FOR VACCINE AND TEST BOTH. SORRY, BUT WE CAN'T FORCE ANYONE TO DO MANDATE. THANKS FOR UNDERSTANING THE SITUATION.

4/10 Scarso

luvar

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Need to upgrade.
Hotel doesn't look like the pictures. It needs a major upgrades. Carpet not vaccumed, no batteries in tv remote, shower wasn't clean it had hair all in it.
Soggiorno di 2 notti a gennaio 2022
Risposta di BOBBY PAT, il giorno 15 gen 2022
WE SORRY TO HEAR THAT AND WE WANT TO KNOW WHEN HOUSEKEEPER ASK YOU NEXT DAY FOR SERVICE WHY YOU DIDN'T GET ANY ROOM SERVICE AND MENTION TO HOUSEKEEPER FOR ANY ISSUE. AND WE SORRY AGAIN FOR ANY INCONVENIENCE.

10/10 Eccellente

Debra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di BOBBY PAT, il giorno 9 gen 2022
WE GLAD THAT YOU ENJOYED YOUR STAY AND WE THANK YOU FOR YOUR FEEDBACK AND OPINION. WE APPRECIATE YOUR BUSINESS.

10/10 Eccellente

Linda

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2021
Risposta di bobby, il giorno 11 dic 2021
We really appreciate for your business and feedback. We glad that you enjoy your stay very much and I hope we see you soon in future.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a novembre 2021
Risposta di BOBBY PAT, il giorno 7 dic 2021
THANK YOU FOR FEEDBACK AND WE APPRECIATE YOUR BUSINESS. WE WOULD LIKE TO MORE ABOUT YOUR STAY AND EXPERIENCE.

2/10 Terribile

Ivonne

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Roaches and bed bugs!
Room was TERRIBLE! there was literally a roach walking on the bed and one of my sons found bedbugs. The refrigerator smelled like someone died and we were unable to use it to store our food. We threw everything out! I tried calling to get a different room, but the attendant disappeared and no one answered the phone! I literally sleep on a chair, took a shower the next morning and left. I again called the front desk at 9:30, no answer. I went to the front desk to speak to someone about the room and again, there was no one there! I left a note in the key folder, which I am sure went in the garbage. I paid $87.00 in cash for roach, bed bugs and to sleep on a chair!! Terrible, terrible, TERRIBLE! It’s embarrassing to think this is a Wyndham brand!
Soggiorno di 1 notte a novembre 2021
Risposta di Bobby, il giorno 30 nov 2021
Sorry to hear that and apologize for any convenience. That night our night auditor were feeling sick and can't stay longer for all night. And we don't have immediate back up person can come to work. We really apologize again and we will work on it and let you know ASAP.

4/10 Scarso

Kat

Soggiorno di 1 notte a novembre 2021
Risposta di Bobby, il giorno 30 nov 2021
Thank you for your feedback and We hope you enjoy your stay and if you can share your opinion with us.