Dear Sheila,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at theRED ROOF INN GRIFFIN regarding the reasonable rates and cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Arturo. The staff and I at the Red Roof Inn Griffin appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Michael,I appreciate you sharing your feedback following your stay at the RED ROOF INN GRIFFIN. It's great to hear that you found our front desk staff to be nice. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported, the dysfunctional room key and the other issues which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Mike,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Griffin. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Dear Margie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Griffin. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, pet-friendliness and reasonable rate. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Terry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Griffin. It's wonderful to see that our cleanliness was up to your standards, and our staff hospitality was satisfying. Red Roof isn't pleased with the fact that you had no hot water issues as stated and that our beds weren't to your liking. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Rebekah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GRIFFIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable price, however a 20.00 early check in fee is required. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely, Red Roof Management

Hello Dion,Here at the RED ROOF INN HELEN, we strive towards the provision of valuable service at a superior level. Thank you for your remarks highlighting our great staff. Know that your voice is of tremendous importance to us at Red Roof, and we value your comments which will help us to continuously improve our services and make our guest experiences even better. Thank you for sharing your kind words. We would love to host you again soon.Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Jon. The staff and I at the RED ROOF INN GRIFFIN were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of the shower, the faulty faucet, and the other issue mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Red Roof Management

Thank you, Javaughnie, for taking the time to write a review of your stay at the Red Roof Inn Griffin. We apologize for the inconvenience with the hot water and the less than ideal encounter you had with our staff. At Red Roof, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that we weren’t able to provide you with that ideal home away from home experience you deserve. If you wish to escalate your concerns regarding that issue, we have a Guest Relations team. That department is dedicated to handling complaints, and offers the highest form of escalation. Please contact the GR team directly.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Warren,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GRIFFIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, as it pertains to pricing, we are not privy to it. However, price change due to the competitiveness of the market. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Joshua,Thank you for taking the time to tell us about your experience at the RED ROOF INN GRIFFIN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the sheets. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRIFFIN and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Jessica, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRIFFIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Terry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN. We are happy to know that you were pleased with your overall stay. We apologize that the bed was not to your comfort and the issue you had with the toilet. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Dannielle Red Roof Management

Dear Ashlee,Thank you for taking the time to tell us about your experience at the RED ROOF INN GRIFFIN. I am sorry that your experience did not meet your expectations due to the cleanliness of our hotel and the walls not being up to your standards, the lack of breakfast, the pool being closed, and the other highlighted concerns. Pertaining to breakfast, there are restaurants close by. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Sharon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRIFFIN and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Theresa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Griffin. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness in the room, the A/C odor and the other concerns you listed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Anette,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRIFFIN and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Kim,I appreciate you sharing your feedback following your experience at the RED ROOF INN GRIFFIN. It is disheartening to hear that your experience did not meet your expectations due to your room not being to your liking and the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Viola,Thank you for telling us about your recent experience at the Red Roof Inn Griffin. Please allow me to extend my sincerest apologies for the room selection you described, the encounter you highlighted you had with our front desk staff and the other listed hindrances mentioned. I really appreciate you bringing this to our attention.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Very truly yours,LintonRediresponse Specialist

Dear Shelley,Thank you for telling us about your recent visit at the Red Roof Inn Griffin. I was saddened to read your stay fell short of expectation due to the insects you reported. I do apologize for the inconveniences caused. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Yours truly,LintonRediresponse Specialist

Dear Linda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Griffin and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Sienna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Griffin and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Regards,LintonRediresponse Specialist

Thank you for your positive rating, Tyroneshia. Myself and the staff at the Red Roof Inn Griffin were over the moon when we saw your 10/10 score following your stay. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your rating and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Samantha RediResponse Specialist

Hello Lee,Thank you for telling us about your recent experience at the Red Roof Inn Griffin. It's great to read that our fairly clean rooms were the highlight of your stay, prompting your 8/10 score. In regards to your response about additional cleaning, your feedback is important to us and will be taken into consideration as it will help us enhance our guests' experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Hello Stacey,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN GRIFFIN. You indicated that the room you reserved was not available upon arrival and you were given the only available room, due to the amenities you mentioned the room consist of, caused you to be overcharged. Please accept our sincerest apologies for any inconvenience it may have caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,OliviaRediResponse Specialist

Hello Ada,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Griffin appreciate but is saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Williams RediResponse Specialist

Thank you for the response

Thank you for the positive feedback . We will be happy to host your travel again in you upcoming travel in area.

Thank you for the feedback , we just changed the furniture recently . We would be happy to have you for your future travels

Thank you for the feedback.

Thank you for the feedback

Thank you for your feedback, we are sorry for the inconvenience.

Thank you for your feedback, we are sorry for the inconvenience.

Thank you for your feedback, we are sorry for the inconvenience.

Thank you so much for the positive feedback, it was immense pleasure to have you at our property, we will be happy to have you back for your future travel in area.

Thank you for the feedback.

Thank you for the feedback.

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GRIFFIN.

We are sorry for the inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future.

We are sorry for the inconvenience .I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future.

Thank you for the positive feedback, we would be happy to host in future in the area.

Thank you for the positive feedback, we would be happy to host in future in area.

Thank you for the feedback.