Ville a Ha Long

“Do not believe any of the pictures or statements about the rooms. We booked a room with clear pictures of a kitchen and larger fridge and got a larger but bare room with no fridge or tv. Should not have unpacked and phoned Expedia. Showed pictures to manager felt like I was talking to a lawyer. He said it was expedias fault the pictures were wrong. But pictures are still up. Ask to get room promised but it was taken by larger group. Think they booked just after me so he put them in a kicked us...

“Great location, view of the bay, lovely homestyle breakfast, very helpful staff, room spotless.”