Strutture Hilton Hotels a Hakaniemi

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"Ho adorato la camera e tutti i suoi dettagli, nota di merito per le creme e bagnoschiuma Rituals nel bagno, che ho particolarmente apprezzato. Nota di merito per Chiara, receptionist italiana davvero molto gentile e per il ristorante al 12esimo piano. Tutto buonissimo, con personale degno di nota. "

"Colazione ok. buona posizione. La stanza non è stata pulita e rifatta dopo la prima notte"

"The hotel is such a stylish place, great details, fun colors and it inspires joy, I loved the room that was so cozy and very big… it’s not just an hotel room, it’s a place thought to stay comfortable and every single thing in the room inspires relaxation. I slept amazingly in the beautiful quality bed sheets and the silence. Thank you also to the staff that was so kind and welcoming!"

"Veramente un bell’hotel….poco altro da aggiungere "

"Got upgraded to the suite, it was simply like living a dream"

"Struttura comoda, ottima per gli spostamenti; silenziosa, pulita con uno staff gentile, disponibile e preparato. Eccellente colazione."

"Centralissimo confortevole non riesco a trovare dei lati negativi !veramente consigliato "

"The hotel is in an excellent location, housed in a charming historic building that reflects part of Helsinki's heritage. Unfortunately, the service fell far short of expectations. The main issue was the room cleaning: it was not done on a daily basis. Every evening, upon returning to the hotel, we had to ask for the room to be cleaned and wait—exhausted—in the lobby. To make matters worse, we were even told that we had asked the staff not to clean the room—an absurd and offensive accusation, essentially calling us liars. The final straw came on our last day: while we were packing to check out, we received a rude phone call bluntly reminding us to leave the room no later than noon, with a completely inappropriate tone. Service like this is unacceptable in any hotel, let alone one that claims to be five-star. A deeply disappointing experience from start to finish. They should be ashamed. "