Hotel con piscina a Hampden

“Loved the quietness and privacy.”

“Pool was perfect ”

“Hotel spettacolare, immerso nel verde . Fare colazione o cenare sovrastando il lago è uno spettacolo. Davvero consigliabile ”

“Good staff excellent breakfast selection ”

“I book a room based on a heated indoor pool. And though this establishment did in fact have a beautiful indoor pool. The pool itself was not heated. The room surrounding the pool was heated but not the pool water itself. Actually it was pretty chilly. The room was clean enough but the bed was very uncomfortable. And; finally; most establishments offer a free continental breakfast with your stay. Not here! There was a charge for everything in the cafeteria area. My thoughts on this were that if...

“We walked into the room and discovered one of our water bottles was half empty and had been opened. The nice front desk attendant did replace it for us. The shower curtain was too short for the tub and allowed water to spill onto the floor. ”

“Disappointed on how the hotel staff handled the situation I brought up to them regarding being intentionally snowed in around my car by the plow truck driver - not once but twice during the same one night stay. Gave them multiple opportunities to make it right. Simply received a polite response with no solution. won’t be staying there again due to this lack of customer satisfaction. ”