Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Ohana

3.5 out of 5
Hotel Ohana
Hotu Matua s/n, Hanga Roa, Valparaiso

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architexture. Staff very friendly. Clean. Restaurant for dinner/drinks could be a must.
Stayed 4 nights in Mar 2024
Response from Jose on 18 Apr 2024
Thank you very much for your comments, it was a pleasure to receive you at our hotel. Indeed, the construction of a restaurant for the hotel is already in the near future. At the moment we offer buffet breakfast service and dinner with a fixed menu. Thanks for your visit. Team Ohana Rapa Nui Hotel

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great property to stay in if you're looking for a quiet spot. Very clean and modern rooms with patio's viewing a beautiful garden and a pool. It's walkable distance from the town about 30 min or you can easily get a taxi or ride a bike. Bike rentals are offered by the hotel. The staff is amazing, very informative, nice and helpful with all your needs. We stayed for 7 nights and I'd definitely come back to this hotel and I highly recommend it!
Stayed 7 nights in Mar 2024
Response from Monika on 9 Apr 2024
Thank you very much Monika for your comments about our hotel, we are very glad that you enjoyed your stay with us and we will continue working to maintain and improve our service even more. We hope you come back to Rapa Nui.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing new hotel, only 1 1/2 years old and a true gem. Loved the pool/hot tub and breakfast was fresh and amazing. There is a chef on site every day and breakfast was awesome!
Stayed 1 night in Mar 2024
Response from Mathew on 9 Apr 2024
Thank you Mathew for your positive comments, we work every day to serve our guests as if they were at home.Team Ohana Rapa Nui Hotel

8/10 Good

Mark K

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ohana was the perfect place for my recent visit to Rapa Nui (Easter Island). The rooms, dining area, breakfast bar area and all of the grounds were clean and welcoming. A special shoutout to all of the staff with a special "Thanks" to Felipe and Pablo for their friendliness and attentiveness to any questions or assistance that I had during my time at Hotel Ohana.
Stayed 4 nights in Dec 2023
Response from John on 29 Dec 2023
Iorana, Thank you for your comments, they always help us continue to improve. It is a pleasure for us that your stay was a wonderful experience, it was nice to have you as Ohana guests.Best regards, Team Ohana

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely recommend this hotel to anyone staying in Rapa Nui. The entire property is nicely designed. Our room was comfortable, clean, and soothing; exactly what we needed after a full day of touring/hiking around the island. Breakfast is offered—and the food and beverages are fresh and tasty. The chef keeps an orderly and clean space. I think, most of the hotels do not offer dinner. We were fortunate to stay on a night when dinner was offered to those who reserved early. I was pleasantly surprised by the nouvelle cuisine. Location: One has to take a quick taxi ride to town. Not a problem. Or, prepare to take a long walk. Should we be fortunate enough to return, we would definitely stay here. It’s worth it!
Stayed 2 nights in Nov 2023
Response from Ohana Hotel on 4 Dec 2023
IoranaThank you for your comments, they always help us continue to improve. It is a pleasure for us that your stay was a wonderful experience, it was a pleasure to have you as guestsBest regards. Team Ohana

10/10 Excellent

WAKANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Wakana on 16 Mar 2024
Iorana WakanaThank you for your recognition, it was a pleasure to welcome you to our hotel.Best regards, Team Ohana Rapa Nui

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, moderno, buen desayuno, piscina, canales de TV, no le falta nada, además de que todos los empleados son muy amables y te facilitan todo para tu estancia
Stayed 6 nights in Jan 2024
Response from Liliana on 6 Feb 2024
Gracias Liliana por tus lindos comentarios, trabajamos día a día en mejorar nuestro servicio y en hacer sentir a nuestros huéspedes como en casa, los esperamos en un futuro, vuelvan a visitar Rapa Nui.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia
Muy buena experiencia Limpio, atentos y preocupados Bonito diseño y habitaciones muy cómodas Bien ubicados Recomendable 100%
Stayed 6 nights in Apr 2023
Response from Team Ohana on 24 Apr 2023
Muchas gracias por tus comentarios, nos impulsan a seguir trabajando con la misma dedicación en la atención a nuestros huéspedes y conscientes que siempre podemos mejorar aun mas.