I have mix feelings about my experience at the Post Hotel. To start with the positive, it is very well located, clean, comfortable and the washrooms inside the rooms are definitely western and impeccable. Having said that, the hotel does not have washrooms for guests in the lobby. When I asked for one after I checked out, I was directed to the "staff washroom". I have still nightmares about this washroom. Enough said.
Another very difficult thing to negotiate is the fact that the staff does not speak any English, whatsoever. And when I said that I mean they are not even able to recognize the latin characters. The desk girls trembled with fear just to see me. Needless to say that I was the one and only caucasian guest. I had Google translate in my smart phone (I strongly recommend this free app) so I can get my point across but they don't have access to google in China so the manager was trying to communicate with me through a crappy application that gave the wrong impossible to understand translation. They were generally helpful, but that was after a very long and convoluted try.
Then I hired through the hotel a tour around the city of Harbin and I asked for a guide in English. To make a long story short, they assure that she had English. She had none, talk to me through a crappy application. I had to cut my tour short, I was very disappointed. The hotel is great for Chinese, but not necessary prepared for Westerners.