2/10 Terribile
Joanna H.
11 giu 2025
Non mi è piaciuto: Pulizia
Absolutely awful, the worst experience we have ever had with a VRBO property. Less than 24 hours after our arrival, hundreds of bugs started pouring from a hole in the ceiling. We were at first concerned they were termites but were told via text that they were just winged ants. Regardless of the type of bug, we were told that the handyman was out of town so there was nothing they could do until the next day. No apology offered, no help offered, nothing. My husband and I had to go out, purchase bug killer, and spent hours trying to rid the house of the bugs that had traveled throughout (and were in the bed sheets!). The only reason we stayed an additional night was faulty advice from VRBO rep who told us we had to give the property 24 hours to respond to get a refund.Almost a day after reaching out to the owners - still no handyman, still bugs in the house, we packed up and left. No refund and my husbands birthday trip absolutely ruined. We took more videos than photos, but zoom in on the pictures included. This was AFTER hours of cleaning. Do NOT waste your money on this awful experience.
Joanna H.
Soggiorno di 3 notti a maggio 2025