Hotel vicino a Harris-Lass Historic Museum - Santa Clara

“I had an extremely disappointing experience with the customer service at this Marriott property. Throughout my interactions, it was clear that the staff did not know how to appropriately address my concerns or provide any meaningful assistance. Instead, I was repeatedly referred to the manager, Mario, who was seemingly never available. I even went out of my way to leave Mario a voicemail requesting a call back, and he couldn't be bothered to return my call. The complete lack of communication,...

“Staff were friendly and helpful”

“Was put in room 204 after asking for a quiet room. Door to hall very loud from that room, so awakened daily 4:30-5:30 am to slamming (despite earplugs and white noise). Thursday morning there was some commotion from 3:30-4:30. Wore earplugs on subsequent nights which helped”

“Everything was wonderful. The rooms are cleaned and the staff was very kind. Breakfast was nice. Would stay here again!”

“Senza lode né infamia. Colazione oltre le aspettative.”

“Great spot”

“Ci siamo stati per tre notti. In zona centrale con molti ristoranti vri in zona. Camere carina ed accogliente, personale molto gentile sempre con il sorriso. Unico neo sciugmni crsi per tre giorni in tre. Almeno uno testa per la doccia. Ci tornerei davvero volentieri”

“Bring a nonslip mat for the shower. I slipped last Sunday in the shower and I broke the handle. The handicap handle fell flat on my back. My body is still aching.”

“I had to endure a guest next door talking on his phone constantly waking me up to the sound of talking and the light on the outside was protruding through the drapes making the room unbearable bright. I had an awful night overall.”

“Camera pulita e ampia, hotel logisticamente messo benissimo,zona tranquilla. La camera però andrebbe pulita tutti i giorni in virtù anche da quello che costa, per il resto tutto ok.”

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