Esterni
Controlla disponibilità

Recensioni per Residence Inn by Marriott Harrisburg Hershey

3 out of 5
Residence Inn by Marriott Harrisburg Hershey
4480 Lewis Rd, Harrisburg, PA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 288 su 478 recensioni" "
Valutazione di 8 - Buono. 119 su 478 recensioni" "
Valutazione di 6 - Soddisfacente. 41 su 478 recensioni" "
Valutazione di 4 - Scarso. 11 su 478 recensioni" "
Valutazione di 2 - Terribile. 19 su 478 recensioni" "

8,8/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Billie-Jo

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed a week and were supposed to get refresh service every two days. We were told this included changing garbages, exchanging linens, and making the bed. This was not done without us making numerous requests to get it done. Staff do not appear to be cleaning much of anything. Stairs and walkways were dirty with hair and other debris. Breakfast lacked fresh fruit; after having black bananas out for a few days they did switch it to oranges. There seemed to be plenty of staff in the kitchen but the breakfast display lacked and customers had to ask for basic things. One positive was the fitness facility had a variety of free weights and machines which were in working order. We did request a call from the manager but never received one.
Soggiorno di 6 notti ad aprile 2024

4/10 Scarso

Marcy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I always look for Marriott Hotels when we travel and love them. This is the first time we’ve not had a good experience. The staff in the office were kind and this is not for them, they were great… the room was gross. It was clear that a party happened there and they did not clean before we stayed in the room. Dirty carpets, showers were not clean, leftover decorations stuck to the ceiling, and mystery material spilled on the cupboards. I almost considered leaving and forgetting about the money to find another place. Hopefully they can resolve the cleaning issues and make this the Marriott experience everyone is expecting.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Kristina

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Check in staff was very professional and nice. Room was barely clean, multiple hairs found in the tub. Floor was sticky. We were on the 2nd floor and there was no elevator.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Jocelyn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was nasty
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Sharon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Big room, quiet, clean, comfortable, good breakfast included.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Gloria J

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed in a 2-bedroom suite with my family of 5 and felt that we all had more than enough space in the room. Loved that each bedroom had their own bathroom and TVs. Beds were comfortable and clean. Continental breakfast was good, especially the pearl waffles. The hotel is in a nice quiet area. Loved having a kitchen in the room that was equipped with items that might be needed during the stay (i.e. pots/pans, dishwasher, dishes, glasses, flatware, etc.) Dislikes: • Ice maker in our freezer didn't work. It produced like 2-3 ice cubes and we were there for 4 days. • I didn't like that our trash was not emptied during our stay even though it should have been when our room was cleaned. • disliked having to pay $5 for parking. If I'm staying here you should expect me to need to park my vehicle and it should be included especially since this specific hotel does not provide any form of shuttle service. • Not a lot of kid friendly tv stations to view, especially after 7pm when programming switches to more mature content. • Standard Wi-Fi is free, but if you choose to use "enhanced Wi-Fi" for streaming it's an extra $5 per day. Not worth it when you can just use the apps on your phone that you already pay for. Conclusion: Overall a decent place to stay when traveling with a large family.
Soggiorno di 4 notti a marzo 2024

8/10 Buono

Susan

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice clean and I would recommend
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Debby, Tampa

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Neisha M

Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Ardel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the studio style apartments here. They are quite spacious
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Mark

Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Scott

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotels.com failed to secure 2 of 3 rooms booked.
Hotels.com failed to post 2 of 3 reservation to the hotel. Correcting the issue took over an hour and a half.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Georges N

Soggiorno di 4 notti a gennaio 2024

10/10 Eccellente

Zachary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Henry, Telford

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed with our daughter, son-in-law and their family. The staff made sure we were given a suite across the hall from our daughter's room - that was so kind and made it so convenient for us to assist with the children. Prior to coming I made several phone calls. David and Kenneth made sure we had the information we needed and secured a porta-crib for our daughter's room. They were so cordial and friendly. We will certainly stay there again when heading to the PA Farm Show!!
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Henry, Telford

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I made at least 3 phone calls ahead of time to request a porta-crib, check on restaurants, etc. David and Kenneth were so cordial and knowledgeable! I would highly recommend staying at this location! The suites were amazingly spacious. The pool was wonderful! Very family friendly!

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel. I'd stay here again.
Check-in was easy and directions to our room were well explained. The room was clean and the thermostat was perfectly set because it was cold outside. If we had wanted snacks, they were readily available in the lobby. The breakfast had a lot of options, both cold and hot. And check-out was very nice - I like to check out in person. The desk attendants, both night and day, were very personable.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Kayla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love that there was a full kitchen, we were staying for a week and were able to cook and reheat our own food. Breakfast was provided and very delicious.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Disappointed
Started with check-in. My room was prepaid. The desk agent charged my card for a two night stay. I inquired about charge immediately, a manager had to assist with reversing charges. I proceeded to my room and upon entering it smelled like weed. After looking around I found weed in the bathroom sitting on top of toilet tank. Had to go back to lobby and share with desk agent. They moved me to another room. This room was on 1st level. This hotel only has two floors with outside entrances. The guest above were heavy smokers so I had to smell this all during my stay. Unfortunately, I will not be returning here to stay in the future based on my experience.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Book It
One of the most spacious, quiet rooms we’ve ever stayed in. Will stay again.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cleanliness
Soggiorno di 1 notte a dicembre 2023
Risposta di Michael Bretz General Manager, il giorno 8 dic 2023
Denise thank you for taking the time to leave us a review. I'm glad that we were able to make your stay a memorable one.

6/10 Soddisfacente

Dynesty

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Never going back. Somebody came into our room saying they were told we checked out at 9:00am.
Soggiorno di 1 notte a dicembre 2023
Risposta di Michael Bretz General Manager, il giorno 5 dic 2023
I am sorry that you experienced that situation. That is not our standard procedure to enter a room without trying to contact the room. I do thank you for letting us know so we can go over this with our staff and management team.

10/10 Eccellente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place! Looks like townshouse when u walk in. Great breakfast! Super comfy beds! The staff was so nice.
Soggiorno di 1 notte a dicembre 2023
Risposta di Michael Bretz General Manager, il giorno 5 dic 2023
Lisa,That is awesome. Thank you for letting us know about your stay. It is nice to hear from you that you enjoyed your stay. I will pass this on to the team.

8/10 Buono

Judie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s tucked away and very quiet. Easy check in. Friendly service
Soggiorno di 1 notte a novembre 2023
Risposta di AGM Victor McWilliams, il giorno 6 dic 2023
Thank you for sharing about your stay with us!

2/10 Terribile

Kayla

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We did not have any hot water and bugs were found in the pull out bed, in addition to that mold in the vents and all of the bedding was stained with urine.
Soggiorno di 1 notte a novembre 2023
Risposta di Michael Bretz, General Manager, il giorno 5 dic 2023
Thank you for taking the time to let us know about your stay we know that your time is valuable. I am sorry that you had these issues while staying with us, this is not the norm. I will take this teachable moment to my housekeeping and maintenance staff so that we can make sure that no one else runs into this situation. Please except my apology and be assured if you stay with us again you will not have these issues again.

6/10 Soddisfacente

Stephanie

Mi è piaciuto: Personale e servizio
The staff at the hotel were wonderful but the condition of the room wasn’t great. The bathroom didn’t have a trash can, the toilet and shower were so tightly next to each others ther it was hard to move around
Soggiorno di 2 notti a novembre 2023
Risposta di AGM Victor McWilliams, il giorno 6 dic 2023
I am sorry to here your stay was not up to your standards, I will share this with the entire housekeeping leadership team. Thank you for sharing about your stay with us.

8/10 Buono

Laura

Viaggio di gruppo
Check in was easy and the staff was friendly!!
Soggiorno di 1 notte a novembre 2023
Risposta di AGM Victor McWilliams, il giorno 6 dic 2023
Thank you for sharing about your stay with us.

10/10 Eccellente

Jinchan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 31 ott 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di VICTOR MCWILLIAMS Assistant General Manager, il giorno 30 ott 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Wolfgang

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed the large room with space for up to four persons and a full kitchen. Guest laundry was also excellent. Staff was most accommodating.
Soggiorno di 6 notti a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 27 ott 2023
Dear Ms. McCloskey,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 27 ott 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our stay was excellent. Clean room and friendly staff!
Soggiorno di 4 notti a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 24 ott 2023
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Denise

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, but in a off putting locationp
Soggiorno di 1 notte a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Denise,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Patricia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Michael Bretz General Manager, il giorno 12 ott 2023
Patricia I am glad that you took the time to leave a review of our hotel we know your time is important. We are glad that you had an enjoyable stay and hope to see you again soon.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager , il giorno 23 ott 2023
Dear Guess,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Deborah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Deborah,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Robert, Midlothian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Just fine. Parking a long way from room
Soggiorno di 5 notti a ottobre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us and I want to apologize for not having parking closer to your room.We hope to welcome you again soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Guess,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Elizabeth,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Aron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Aron,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Heather

Soggiorno di 1 notte a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Heather,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean efficiency. Friendly staff. Quite area. Will stay again when in town and I highly recommend you book this place for your next stay.
Soggiorno di 1 notte a settembre 2023
Risposta di Michael Bretz, General Manager, il giorno 29 set 2023
Thank you for taking the time to leave us a review. We appreciate you letting us know how we did and I am glad that you enjoyed your stay.

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a great time and staff was very helpful. The facility was absolutely amazing the free breakfast 🙌 😍 was amazing thank you will definitely be a part of a new tradition 😀
Soggiorno di 1 notte a settembre 2023
Risposta di Michael Bretz, General Manager, il giorno 29 set 2023
Thank you for taking the time to leave us a review and let us know how we are doing. I am glad that you had a great and we made your stay a memorable one.

10/10 Eccellente

Ann

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We enjoyed our stay very much.
Soggiorno di 6 notti a settembre 2023
Risposta di Michael Bretz, General Manager, il giorno 29 set 2023
Thank you for taking the time to leave us a review we know your time is valuable and we appreciate it. We are glad that you had a great time with us.

10/10 Eccellente

Romola, jamaica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice clean friendly neighborhood
Soggiorno di 1 notte a settembre 2023
Risposta di Michael Bretz, General Manager, il giorno 29 set 2023
Thank you for taking the time to leave us a review and let us know how we are doing. We are glad that the hotel was able to exceed your expectations.

10/10 Eccellente

Candida

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Candida,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

SUSAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Kasi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Kasi,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Soddisfacente

Olivia Rebecca

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Rooms and buildings were a little run down
Soggiorno di 3 notti a luglio 2023
Risposta di Victor McWilliams Assistant General Manager, il giorno 23 ott 2023
Dear Olivia,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the maintenance leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.