Resort e hotel con spa a Hartford

“Personale gentile. Stanza ampia e pulita ma vicino alla finestra c’era un pezzo di carta da parati che veniva via. L’ascensore la mattina era molto sporco, c’era un mozzicone di sigaretta per terra e il pavimento era appiccicaticcio. La zona colazione alle 8.30, quindi mezz’ora prima della fine del servizio era molto caotica e disorganizzata. Quando siamo scesi non c’era nulla e il ragazzo stava rifornendo tutto nello stesso momento. Avrebbe potuto farlo man mano di modo che non si creasse...

“Great breakfast buffet included in room rate. Beautiful hotel and great location!”

“So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace.”

“Cute property! Super friendly staff.”

“Great service, great stay!!”

“The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

“Not a 4star property. It is all rather tired. We expected our room to be made up each day - didn’t happen. Breakfast comprised of stale pastries, sausage patties and potatoes that were barely warm and had been standing for too long. The coffee was undrinkable it was all counter service and clear your own table Not 4 star standard by any stretch of the imagination. Bed was very soft so we did not sleep well and left after breakfast today feeling nauseous ”