Vacanze Hazelhead

Ok… reviews are not that good .. and I can understand, however the hotel seems in somewhat of a transition period ; (an old hospital conversion it seems with period architecture) ….work being done and plaster foot prints all through the dining hall when we arrived . Man behind desk was helpful and talkative once he understood us (yes , it’s the north and a lot of Asian run hotels now ) and a nice friendly guy. First impressions … hotel needs brightening and updating. Walk up to first floor to our ‘ upgraded’ room …first impression was the damp smell.. not great. Big four poster bed … tv not tuned in .. blinds instead of curtains and a window that didn't close properly … big bathroom ( shower only )… his n hers sinks ( with wobbly taps !!)… frosted glass and no curtains BUT.. clean bedding, plenty of towels and soap and shampoo bodywash provided. Breakfast was fine , and quickly served. Choice of standard breakfast ( egg, bacon ,sausage hash brown , beans and two toast. Help yourself to serial snd instant coffee/ tea ; or a Halal breakfast or veggie of similar food. No fuss . Parking limited but we were fine , in after midnight. To be honest , for a one night stay was fine … staff were pleasant I’d stay again . Could be a lovely place when upgraded.

THIS HOTEL NEEDS A RENOVATION !!! there's no cozy atmoshpere, it doesn't let you feel "at home" . Bathroom is awful. I have done severeal pictures to the unacceptable conditions of the shower.

Room dirty, bin not emptied, bedade but smelt of body odour and pillow cases were clean but underlying pillows smelt terrible of stale sweat and need replacing. Bath didn't empty when showering, extractor fan too noisy. Breakfast ok and staff very friendly.