Hotel vicino a Henderson Pool - Lethbridge

“Ottimo rapporto qualità-prezzo. La nostra camera era molto spaziosa, moderna e pulita. Buona la colazione e personale disponibile. Unica nota: viene effettuata una preautorizzazione di 250 dollari come cauzione, la nostra carta in quel momento non funzionava e abbiamo dovuto pagarla in contanti raddoppiando la cifra (500 dollari cash).”

“Room was so clean and very assessable”

“Habitación limpia”

“The bath towels were the size dish towels. Was hard to towel off after shower. There were no towels at the pool. The pool with water slide was freezing cold. Maybe heater was broken? There was mold on bottom of our shower curtain in our bathroom, I found the beds pretty uncomfortable, like maybe I could feel the springs putting pressure on body parts.I don’t get much sleep. Found long black hairs in the bed and in bathroom. Not sure if it was from old guest or from room cleaning staff. The...

“.”

“The atmosphere is really great, but I did find our room to be dirty. I did my own wipe down of the surfaces due to stuck on food and crumbs, there was also hair in the bed. Staff is very friendly though! Just wish they were more diligent to keep things properly clean.”

“Great room”

“Breakfast is terrible. No staff to refill breakfast items, limited items not good.”

“This hotel is extremely noisy. You can see the hallway light through the gap under the door and you can hear every single noise in the hallway. You can also hear every conversation through the walls and any noise above. The hotel pool completely bleached my swimsuit from purple to white and caused itchy burning skin for several days. A weird black rubber substance was floating in the hot tub, like bits of a gasket. Staff were friendly but often hard to find and not usually at the front desk but...

“Breakfast was substandard.”

“Great place to stay! We loved the pool and all the staff were friendly and helpful. Will definitely be going back!”

“We really enjoyed the outside tiki bar. Good service and food”

“This is the only hotel that I have stayed at in the last 10 years that took the time to call your room about 15 minutes after check in to see if everything was good and if you needed help with anything. As it was, the TV was being a bit difficult and went into a software update that we didn't know what to do with. A gentleman came up immediately and waited til it was all done and installed it for us. While waiting, he gave great tips for places to go, where they were and restaurants. Couldn't...

“Friendly staff, quick breakfast dogs can stay”

“This was not a comfortable place to stay. It felt old and uncared for, and they only had a thin wool blanket on the bed, and three small pillows (1/2 size) for 2 people. Staff were friendly and customer service was good.”

“Amazing hotel! The pool was great. Walking distance from the Lethbridge Bulls baseball stadium. Which was awesome. Denny’s located in the hotel was great. If I’m even in Lethbridge again I will be staying there for sure.”

“Staff was helpful when I asked for a ground floor room. Towels could use an upgrade / small & very coarse. Room was clean Wi fi was spotty. TV wasn't working but staff were able to correct that. I would stay there again .”

“Like the old saying goes, "you get what you paid for", and this was the case here. Pros: Room was clean, liked the addition of the small kitchenette area, liked the motel entrance rather than being up several floors in a hotel and fridge and freezer were larger than normal. Cons: beds were terribly uncomfortable, couldn't get air conditioning to work, crank window broken and not usable, only 1 pkg of coffee, kleenex box with perhaps 3 tissues in it, no vending, ATM or ice machine on site. ...

“the room was clean and had new flooring rather than carpet which was really nice, and the beds very comfortable. The bathtub had seen better days though - the coating on it was peeling off. Overall maintenance was a bit lacking though - extremely dirty windows in the courtyard and just outside the doors so littered with cigarette butts. I understand smokers need a place to smoke, but perhaps they could provide an outdoor ashtray or at the very least give it a sweep now and then. There was...

“The room had a dirty and old cigarette smell to it. The silicone around the tub was moldy”