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Recensioni per Days Inn by Wyndham Hendersonville

2 out of 5
Days Inn by Wyndham Hendersonville
102 Mitchelle Drive, Hendersonville, NC

Recensioni

5,4
Valutazione di 10 - Eccellente. 81 su 834 recensioni" "
Valutazione di 8 - Buono. 157 su 834 recensioni" "
Valutazione di 6 - Soddisfacente. 215 su 834 recensioni" "
Valutazione di 4 - Scarso. 175 su 834 recensioni" "
Valutazione di 2 - Terribile. 206 su 834 recensioni" "

5,8/10

Pulizia

6,2/10

Personale e servizio

4,0/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Richard

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Had to go through an act of congress to get more towels on 2 in room for 5 guest
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Kim

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Poor customer service
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Steven S

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely disgusting. I have photos if you need them. Everything was gross. Staff was insanely rude. Advertising breakfast online and in front sign abs when we asked they said no. Unbelievable
Soggiorno di 3 notti ad aprile 2024

4/10 Scarso

brian

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The door to the room had been kicked in at one time and was never replaced so the lock was not functional. The shower fixture just spun and barely worked. Was missing the mini fridge which was disappointing because we couldn't keep the food cold without ice. Comforter on the bed has burn holes in it all over the place. On-site staff is friendly and helpful but the manager (who is remote) is a bit abrasive to guests and staff. Has potential due to the location but definitely needs some TLC.
Soggiorno di 3 notti ad aprile 2024

4/10 Scarso

Ingrid

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
When I checked in the desk clerk never greeted me just asked for ID she issued me a room that had not been cleaned at 4pm then the next room issued reaped of smoke when I requested non smoking but I had to be at work so I kept it. There was no DO NOT DISTURB I was there working night shift so both days I was awaken by house keeping trying to enter room. I was very disappointed and dissatisfied.
Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

Jeffrey

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The room coffee machine was broken, was advertised as "breakfast included" it was not. The "hot water" was warm at best and came from a faucet that felt like it was going to break off in my hand. It is located in a good location. however it seems that the owner is just letting maintenance go, from my experience and other reviews.
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Pia

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hot water didn't work. I called and after insisting for several minutes, the receptionist went to check the furnace up and told me that it wasn’t working and, MAYBE, if I waited THIRTY MINUTES, the water could be hot eventually. The room was dirty, the bedspread had holes. Nobody was available at the reception, that whole ⁷area was closed. No breakfast available. Horrible experience. For $75, I am sure you can find something decent. Don't book this hotel. The only reason why I gave 2 stars to staff is because the cleaning ladies were so nice, tried their best and ONLY the owner is the one to blame.
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Lee

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Property under renovation. No breakfast provided which is one reason I chose the place. Old dated.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 6 notti a marzo 2024

6/10 Soddisfacente

Lora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Both times we’ve checked in this week, we had to wait in line a good while. We didn’t have clean towels in the room. Staff came and brought us clean ones.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Lora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Its a 2-3 star. Friendly owner, its a motel instead of hotel. Looks unsafe overall
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Randall

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

4/10 Scarso

Linh

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Couldn’t really expect more for a 2 star hotel. Wash cloths and towels were clean but had stains all over them. The bed sheets had a cigarette burn through it. I think they should just throw these away and replace them. The quality of the sheets and towels arent high quality so they cant be that expensive to replace. The icebox in the room had old throw up? who knows stains in it. They were green… yuck The stay was I think also on the expensive side. Ive stayed at cheaper places for even better quality. No breakfast even though it says free breakfast. Dog fee was $120 for 2 dogs for 2 nights. Have never paid that much before so, I was alittle shock with that. Gentlemen in the front was nice and theres a nice starbucks across the street but that was about it!

2/10 Terribile

Brenda

Soggiorno di 8 notti a dicembre 2023

10/10 Eccellente

Tonya

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice place to stay
Soggiorno di 1 notte a dicembre 2023
Risposta di FDC PM, il giorno 8 gen 2024
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR BUSINESS AND ALL FEED BACK.

2/10 Terribile

Sandra

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di FDC PM, il giorno 8 gen 2024
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR BUSINESS AND ALL FEED BACK.

4/10 Scarso

Victoria, Lisle

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not like the Days in I have been to before. Old motel, everything very loud. The bathroom fan and toilet was very loud, not just in our room, but you can hear everything in the room next door bathroom too. Advice breakfast included, yes, apple sauce, granola bar and oatmeal TO GO. Good thing we only stayed one night, highly disappointed.
Soggiorno di 1 notte a novembre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Mya

Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a novembre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

Priscilla

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Krasen

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The menager was one of those unfriendly people, unhappy with their life. I renewed my stay several times, and when I went to the reception to renew again today, the guy said "Our system is down, you have to leave the room". I asked him to let me stay in the room until the system comes back, but he refused. I was planning to stay at least 5 more days, but he kicked me out. It seemd to me that he actually enjoyed his 5 minute power over me.
Soggiorno di 1 notte a novembre 2023
Risposta di FDC PM, il giorno 18 nov 2023
WE ARE VERY SORRY FOR THE INCONVIENCE YOU EXPERIENCED AT OUR PROPERTY. WE'D LIKE TO THANK YOU FOR YOUR REVIEW ALL COMMENTS AND SUGGUESTIONS ARE USED TO CORRECT AND BETTER OUR STAFF AND FACILITY.

4/10 Scarso

Jonathan

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Buono

Renee

Mi è piaciuto: Pulizia
The lobby wasn’t open during the afternoon, you had to call a number and then talk to staff at a window over a ring camera. There was staff at a window in the evening. The room was clean though walls were a little scuffed and cleaning staff cleaned the room and replaced soap and towels during the afternoon.
Soggiorno di 2 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

KARL

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
disappointed
door handle was falling off. cobwebs on the ceiling. coffee maker did not work. no fresh towels and bed was not made the second day. Sign outside says free breakfast. one of the reasons i booked the hotel. NO BREAKFAST provided. had to walk across the street to Starbucks
Soggiorno di 3 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Soddisfacente

Roger

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room in which I stayed is in need if serious maintenance attention. The security bolt/latch on the door is broken off, the refrigerator does not work, the shower valve plate is loose and the valve stem cover is held in place with toilet paper stuffed inside, and the heater/ac unit cover is loose and hanging on the unit.
Soggiorno di 2 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

Clayton

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

robert

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
We had no tv and the check in lady didn't tell me as the lady I later talked said she should have. Then I was told that the kitchen is being repaired so no breakfast as was in the booking. They did give us some things to take to our room to eat in the morning. I will not be back here
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

Arnold

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not like period. Cut a two night to one. Stayed one because of availability. Never again use a Days Inn.
Soggiorno di 2 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Andrew

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No one available at lobby at any time. Had to ring a doorbell and wait almost 20 min to check in at 4 pm. No breakfast as advertised. Sheets were to small for bed and kept popping loose at corners.Had same experiece checking out at 9:30 this morning. I finally threw the keys thru the hole in night window and left.
Soggiorno di 3 notti a ottobre 2023
Risposta di FDC PM, il giorno 21 ott 2023
WE ARE SORRY TO HEAR THAT YOUR STAY WITH US WAS UNPLEASANT. WE WOULD LIKE TO THANK YOU FOR YOUR REVIEW. WE WILL PASS ALL SUGGESTIONS TO OUR STAFF TO MAKE OUR PROPERTY MORE PLEASANT TO OUR GUEST.

2/10 Terribile

Ernesto, Boynton Beach

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upon checking in the manager has close the lobby and I have to ring by pushing the bottom of the RING appliance . An employee came to a small window and said that the manager is fearful of Covid and she decided to close the lobby. Therefore, there is no coffee limited very limited breakfast given in a plastic bag. Every single all the hotel in my trip has been open and this lady manager or owner has decided to do this upon herself to close the lobby .The room has holeson the wall and stains. There are a lot of stains and the furniture is very all in dirty. I will discourage everybody to wants to stay here not to , I definitely will not recommend to stay in this place we truly hate it
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Joel

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
not ideal
Front desk was unprepared, slow and unfriendly. But, got a room. Room was questionable. I think it was partly used, or not done cleaning. One small hand towel was the only towel. Found soap, no shampoo. Found an empty beer can on the floor. Overall, odd.
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 21 ott 2023
WE ARE VERY SORRY TO HEAR THAT YOUR STAY WITH US WAS UNPLEASANT. WE WILL PASS ON ALL COMMENTS AND SUGGESTIONS TO OUR STAFF. THANK YOU FOR YOUR REVIEW.

6/10 Soddisfacente

Helen

Non mi è piaciuto: Condizioni e dotazioni della struttura
No real breakfast. Just a bag?
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Laurie, Goose Creek

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We understand that they were under construction but the space for registration was very small. The room had chipping paint on the walls and doors. The lamps were rusty. The coffee maker and the microwave were filthy. The bathroom sink didn't drain properly. The towels were scratchy, old and stained. On the positive side the sheets looked new and clean.
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Buono

DENNIS

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
BOTH MORNING HAD HOMELESS MAN WANTING MONEY & LAST DAY WAS ABLE TO OPEN DOOR AND WHEN WE CHECKED OUT = NO ONE AT WINDOW! WE WILL NOT STAY AGAIN
Soggiorno di 2 notti a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Soddisfacente

Manuela

Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

8/10 Buono

Vernon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff not easily understood, otherwise OKAY.
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Soddisfacente

Lisa

Mi è piaciuto: Servizi
Nice lady at the reception desk was helpful. Intercom assistance was difficult to understand until she showed up. All service was conducted through night window. Multiple keys to other rooms were left on table for anyone to pick up. Did not give a good feeling of security. No secure area for key return- just leave on the desk.
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

6/10 Soddisfacente

Jamie

Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

2/10 Terribile

william

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very rude customer service. They had a person yelling at you through a ring camera doorbell and no one at the desk. Just a bunch of keys under a book on the table with room numbers on them for you to randomly grab. The walls have blood stains on them and when I went to the bathroom a roach crawled out from the bottom of the toilet and up my leg. HORRIBLE PLACE
Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

4/10 Scarso

Morgan

Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 5 dic 2023
Thank you for your review we appreciate any and all feedback on how we can improve our services for our customers.

10/10 Eccellente

Leticia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
THANK YOU FOR YOU REVIEW.

6/10 Soddisfacente

Eddie

Soggiorno di 1 notte a ottobre 2023
Risposta di FDC PM, il giorno 7 ott 2023
THANK YOU FOR YOUR REVIEW.

4/10 Scarso

Leila

Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
THANK YOU FOR YOUR REVIEW.

8/10 Buono

Herve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
WE THANK YOU FOR YOUR REVIEW.

2/10 Terribile

Linda

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Staff was terribly rude and the Amenities listed were not available.
Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
WE ARE SORRY TO HEAR THAT YOUR STAY WAS UNPLEASANT. WE WILL PASS YOUR COMMENTS ON TO OUR STAFF. THANK YOU FOR YOUR REVIEW.

10/10 Eccellente

Kristopher

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
THANK YOU FOR YOUR REVIEW.

10/10 Eccellente

Timothy

Viaggio di lavoro
Great eazy
Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 7 ott 2023
THANK YOU FOR YOUR REVIEW.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The low price shows
The room smelled of stale cigarettes. If it was a smoking room, the clerk should have said so when she assigned me a room. The bedside clock did not work. There was no clerk available when my key card wouldn’t work on the second day and I had to get help from the cleaning crew. A picture on the wall had a broken frame. The bed was comfortable enough and I guess it was a pleasant surprise that the room had DirecTV.
Soggiorno di 3 notti a settembre 2023
Risposta di FDC PM, il giorno 11 set 2023
WE WOULD LIKE TO THANK YOU FOR TAKING THE TIME TO WRITE A REVIEW. WE USE ALL SUGGESTIONS AND COMMENTS TO HELP YOU AND OTHER GUEST TO ENJOY EACH STAY AT OUR PROPERTY. IF THERE IS A PROBLEM WITH YOUR STAY OF ANY KIND ALL YOU HAVE TO DO IS COMMUNICATE WITH US AND WE WILL BE MORE THAN PLEASED TO ACCOMADATE YOUR STAY WITH US. WE ARE VERY SORRY THAT ALL YOUR NEEDS OR CONCERNS WERE UNATTENDED. WE HOPE TO BE ABLE SERVE YOU BETTER IN THE FUTURE.

2/10 Terribile

Agapito

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Upon arrival, no one at the office, spoke to someone over a door bell, change room 3 times untill i got a decent room. Previous room had broken lock, wholes through out the walls and pretty much cigarettes smell. Bad customer service from the owners. However I complement and thanks only Jose a staff member which was very helpful.
Soggiorno di 2 notti a settembre 2023
Risposta di FDC PM, il giorno 8 set 2023
WE ARE VERY SORRY TO HEAR YOUR STAY WITH US WAS UNPLEASANT. WE WOULD LIKE TO THANK YOU HOWEVER FOR TAKING THE TIME TO DO A REVIEW. WE USE ALL COMMENTS AND SUGGESTIONS TO BETTER OUR FACILITY FOR OUR GUEST.

8/10 Buono

Vonda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I used Clorox wipes on most surfaces in the room (it was needed)! The freezer section of the mini fridge has something nasty looking in it so we won’t be using it! The red & black “bedspreads” are certainly not aesthetically pleasing. Looks cheap. The sheets & pillow cases look& smell clean. Okay for one night but will avoid in the future.
Soggiorno di 1 notte a settembre 2023
Risposta di FDC PM, il giorno 4 set 2023
WE ARE VERY SORRY YOUR STAY IS UNPLEASANT. WE APPRECIATE YOUR COMMENTS AND SUGGESTIONS WE USE THEM TO BETTER OUR FACILITY FOR OUR GUEST. THANK YOU.