Hotel con piscina a Hermsdorf-Erzgebirge

“My family, including two children, and I have been traveling around Europe for four years, and this is the first time we faced such a situation. Through Expedia, we booked and fully paid for a room for two nights — December 30 and 31. The room was very cold, and we had to sleep fully dressed. After 3:00 PM, the property owner, accompanied by two men, knocked on the door, behaved aggressively, and demanded we leave immediately. Despite showing our booking confirmation and payment proof, he said:...

“Das zimmer war sauber und zweckmässig eingerichtet. Leider ist es in einem Haus ausserhalb der Hotelanlage gelegen, so dass man einige Minuten zu Fuss gehen muss. Das personal an der Anmeldung könnte freundlicher sein. Das Personal beim Frühstück ist dagegen super nett und erfüllt nahezu jeden wunsch. ”