Hotel vicino a Highland Hospital of Rochester - Penfield

“Very nice hotel never disappoints great breakfast clan and soacious”

“Advertises a bar. Doesn't really have a bar; just beer and wine.”

“No Iron In The Room. Just Had Cheese Egg Omelet.. I Can't Do Dairy! NO MEAT.. NO MEAT...!”

“Room was clean pool was not”

“Staff was amazing. Was bad time of year to close the pool for maintenance”

“This was a basic hotel, clean and well managed. It is close to shopping and restaurants. A little tough to figure out how to get into and out of the parking lot at first but not hard once you figure it out. Tiniest bathrooms I have ever seen! Not big enough for the sink to be in the bathroom with the toilet and the shower. Shower is standard size but with the door and the toilet, very tight if you are not a small person.”

“Manee she managed and solved my problems just before I get to the hotel and she makes my stay as perfect as I never imagined. Thank you Hilton management team for hiring people like Manee she deserves a higher position and pay increase.”

“clean”

“Upon our arrival we were told by the desk clerk that he could not find our reservations for two rooms. These rooms were booked and prepaid. I showed him our receipt but was told that there were absolutely no rooms available. After much prompting on our part he called his supervisor who found us two handicapped rooms. Not what I had reserved so we were able to change rooms the next morning. Then I got a text from our credit card company that we had been charged $640.00 for a room that had already...

“Very clean and well maintained property . Perfect for what we needed .”

“Not the greatest but your availability got me out of a jam.”

“The pool wasn’t heated and our room wasn’t cleaned after asking that the room be cleaned. Had to ask for coffee to be replenished.”

“Beautiful hotel”

“Just a place to lay your head for a rest travelung”

“Carpet had crumbs all over no maid service during 2 day stay tv not working good keys were a problem towels felt like sandpaper and smelled like bleach would be ashamed to call this a holiday more like motel 6 do not stay ger”

“It was close to many amenities and price was reasonable.”

“We were in town for our daughter’s college graduation. We were able to check in early. That was great for my daughter to get ready for the graduation. The staff was so nice and helpful. The room was clean and looked new. We loved it. It was convenient t to the Blue Cross Arena, the venue for the graduation. I am handicap. There was ample parking for us. I would stay here again. I recommend it for the location, cleanliness and the wi derful staff. Thank you. Eugenia.”