Hotel vicino a Highland Hospital of Rochester - Penfield

“Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. ”

“Room was very clean and spacious, beautiful inside we will book again!”

“Good trip”

“Buenisimo ”

“The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.”

“Very clean and the staff were very friendly. Will definitely be coming back again.”

“When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue.”

“Check in clerk was outstanding. Professional”

“Great parking, Very clean Gym.”

“No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw..”

“The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. ”

“Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.”

“The room is what we expected loved the bathroom And the room Was clean and the service was exceptional ”

“They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit”

“I arrived at the hotel and was told the reservation I made had been cancelled, with no reason and no name of the person who made the cancellation. Every room was occupied, so I had to spend an hour on the phone with Expedia to get a refund. Once I received a refund (at 10 pm), I had to leave to find a place to stay. The staff member at the front desk was the one saving grace; she was supportive during this process. Also, I saw a sign that the dryer was broken. A person who had been staying...

“Buon motel, camera spaziosa e abbastanza moderna, dotata di tutti i comfort. Colazione nelle aspettative, abbondante e con diversi tipi di muffin, tra le altre cose...ottimo rapporto qualità prezzo! non mancava proprio nulla.”