4/10 Scarso
Lojann
20 ott 2025
Non mi è piaciuto: Personale e servizio
The hotel was okay, the housekeeping area I was not satisfied with at all. I stayed for 4 nights and on the 3rd day I had requested to have the room refreshed since I had towels and trashing piling up. I did not know at the time but I had spoken to the assistant manager who quickly said they will clean the room the next day. The next morning I set aside my belongings so housekeeping can clean freely. I came back from being out most of the day to find my room the exact way I’ve left it, no cleaning done, towels and trashing untouched. I did report this and was told the general manager would be made aware. I do not understand why when I requested for the room to be cleaned I was brush away with “no” basically. However, there were a couple of ladies overnight at the front desk who were always friendly and very helpful.
Lojann
Soggiorno di 4 notti a ottobre 2025
