Camino

Recensioni per 'Alohilani Resort Waikiki Beach

5 out of 5
'Alohilani Resort Waikiki Beach
2490 Kalakaua Avenue, Honolulu, HI

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 1047 su 2084 recensioni" "
Valutazione di 8 - Buono. 470 su 2084 recensioni" "
Valutazione di 6 - Soddisfacente. 281 su 2084 recensioni" "
Valutazione di 4 - Scarso. 163 su 2084 recensioni" "
Valutazione di 2 - Terribile. 123 su 2084 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Annapaola

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
L’hotel non può considerasi un 5 stelle, i servizi sono stati carenti .. ho chiesto più volte dove poter stampare alcuni documenti ma non c’era la possibilità se non facendo la fila lunghissima al banco del check in. La colazione nella lounge era povera , la posizione non era il massimo anche per la sicurezza , non ero tranquilla quando rientravo .i dipendenti non erano particolarmente sorridenti.
Soggiorno di 1 notte ad agosto 2022
Risposta di Guest Services, il giorno 23 ago 2022
Aloha our valued guest, thank you for taking the time to write us a review! Your feedback is valuable to us as we continuously seek for improvement. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience. We look forward to the opportunity to service you again!.

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Property was clean and staff was nice but overall just an average place. Nothing special. Pool was area was small and not many amenities. Next time I will pay extra to be on the beach.
Soggiorno di 3 notti a febbraio 2024

4/10 Scarso

Angela

Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very disappointed in condition of the property and unfriendliness of the staff. Feels like a bad representation of Honolulu.
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Ninjin, San Francisco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff said upgrade my room. but no changes. she said ocean side. but it was partial ocien view
Soggiorno di 6 notti ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Aloha Ninjin,Mahalo for staying with us and bringing this to our attention. We are deeply sorry to hear that we did not exceed your expectations. Providing an exceptional guest experience is our top priority and we greatly value your feedback. We will have the relevant department alerted and we will be taking extra steps to address this concern. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Eccellente

Mayco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Highly recommend staying here the best staff they treat you like family
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Aloha Mayco, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Buono

Yuliia

Mi è piaciuto: Pulizia
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

MAKIKO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
2回目の利用です。コーヒやお水が自由に飲めるのは毎回ありがたいです。海にもバス停も近く、疲れてもすぐホテルに戻れるので便利です。次も利用すると思います。
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Aloha MAKIKO, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad you enjoyed our prime location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

4/10 Scarso

Marie

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Our party of 9 converged to celebrate a milstone and chose what we thought was one of the best hotels. However, the hotel left MUCH to be desired. At 3pm we were told our rooms still weren't ready and we should hang at the pool. After some time in the pool I went to check in. After undressing I turned on the shower to find the tub filling with brown water. I called the front desk upset because I could have been placed in a room that wasn't having this issue and/or informed upon check in which happened moments before. I was told the repairs were nearing completion and after the water had run a few minutes the water would clear. After 10 minutes of the sludge continuing to pour from the pipes I turned off the water, sat on the bed, and fell asleep. When I woke approximately one hour later the water was COLD. A cold shower on day one! There was mold on the shower walls and mold inside the secondary shower head. I was offered a $100 credit for my inconvenience. The bidet spikets were discolored and brownish. Another member of my party woke to a flooded room on day 2. The hallway where a 3rd party member stayed smelled of mold. I booked a spa treatment. Jhaia was amazing! However, the treatment rooms lack sound protection and I could hear the hand dryers being used through a shared wall as well as conversations. I wouldn't stay here again. The staff at the bars and pool were amazing. The hotel is centrally located and right next to the beach, shopping and numerous dining options
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Aloha Marie,Mahalo for choosing to stay with us and for bringing this matter to our attention. We deeply regret that we were not able to exceed your expectations. Our utmost focus is on delivering an outstanding guest experience, and your feedback holds immense importance to us. We will promptly inform the appropriate department and take additional measures to address this issue. If you would like to engage in a further conversation about your stay, please don't hesitate to contact us directly and ask for the Manager On Duty. Please accept our deepest apologies, and we look forward to the opportunity to welcome you back in the future.Mahalo nui loa,Guest Services

8/10 Buono

YUKI

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good thing there's the maguro spot nearby.
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Aloha YUKI, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

2/10 Terribile

Bella

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Guest Services, il giorno 29 apr 2024
Aloha Bella,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Roja Rani

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Well maintained property right by the waikiki beach.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Aloha Roja Rani,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our exquisite hotel and prime location. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

10/10 Eccellente

Hanzel

Great experience
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Aloha Hanzel, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Alex

Non mi è piaciuto: Pulizia
Soggiorno di 8 notti ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Aloha Alex,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

2/10 Terribile

William

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great stay, however the facilities should be inspected. My traveling party was stuck in an elevator for 45 minutes!!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Aloha William,Mahalo for sharing your experience with us. We are truly sorry for any difficulties you encountered during your stay. Our commitment to offering outstanding guest experiences underscores our prioritization of delivering excellent service and safety. Your feedback has been shared with our management team. We would be grateful for the chance to discuss your stay in further detail. Please feel free to reach out to us directly and request a conversation with the Manager on Duty. We once again extend our deepest apologies for any inconvenience you may have experienced.Mahalo,Guest Services

6/10 Soddisfacente

Samara

Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Aloha Samara,Mahalo for this feedback regarding your recent stay with us. We apologize for not meeting your expectations during your stay. We would like to understand how we could have made your stay more enjoyable. If your schedule permits, please feel free to contact us directly. We look forward to discussing your stay with you and finding ways to improve our service.Mahalo nui loa,Guest Services

10/10 Eccellente

CHRISTINA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property, great location. Rooms and grounds are well kept. Beautiful view from rooms. Great location. Always enjoy staying at this property.
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 26 apr 2024
Aloha Christina,Mahalo for choosing to stay with us at Alohilani. We greatly appreciate your kind words about our excellent location, and our unrivaled views. We're glad you enjoyed your entire stay. It was a pleasure hosting you, and we're excited to welcome you again in the future.Mahalo,Guest Services

10/10 Eccellente

Jovani

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would recommend to anyone!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Jovani, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

2/10 Terribile

Steven, Ormeau Hills

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We booked an King Ocean view room, however the only rooms with such a view are called front ocean view. We spoke to reception and was advised the room we booked was correct we would need to pay extra and upgrade for an ocean view. The room was noisy from AC and other guests.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Steven,Mahalo for staying with us and bringing this to our attention. We sincerely apologize for not surpassing your expectations. Ensuring an outstanding guest experience remains our utmost priority, and we genuinely appreciate your feedback. The appropriate department has been informed about the issue, and we are committed to taking additional measures to address this matter. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Nuna, anchorage

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Nuna,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

10/10 Eccellente

Melanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can’t wait to come back.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Melanie,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're delighted to hear that you had a wonderful experience during your time with us. If you have any specific feedback or suggestions you'd like to share, please don't hesitate to reach out to us. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Buono

Willie, Saint Petersburg

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Credits for not using room service was not issued.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Willie,Mahalo for choosing to stay with us. We are delighted to hear of your high rating. However, we sincerely apologize for the inconvenience you had during your stay. This is not typical of a usual stay and we've reported your comments to the relevant department to rectify the issue mentioned. Should you wish to discuss your stay further, please don't hesitate to contact us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Eccellente

Greg

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved Everything
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Greg, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Eccellente

Darya

Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Aloha Darya, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Eccellente

Josselyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and convinient locatio
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 24 apr 2024
Aloha Josselyn, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We're also thrilled you enjoyed our perfect location and liked our excellent staff. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

2/10 Terribile

wilson Da

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This resort is beautiful , huge and amazing. Renee at check in is so friendly, efficient and fast. Great personality.
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 22 apr 2024
Aloha Wilson,Mahalo for sharing your experience with us. We greatly appreciate your kind words regarding our exquisite hotel and excellent staff. However, we're sorry to hear that your overall rating was lower than expected. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always looking for ways to improve, and your feedback helps us do that. Hosting you is a pleasure, and we hope to welcome you back for an even better experience in the future.Mahalo nui loa,Guest Services

10/10 Eccellente

Michael, Lake Grove

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti ad aprile 2024
Risposta di Reservations, il giorno 22 apr 2024
Aloha Michael,Thank you for taking the time to leave a 5 out of 5 review. We appreciate you and hope to welcome you again in the future!Mahalo

10/10 Eccellente

Asifa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 9 notti ad aprile 2024
Risposta di Guest Services, il giorno 22 apr 2024
Aloha Asifa, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Eccellente

Darian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Guest Services, il giorno 22 apr 2024
Aloha Darian,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

4/10 Scarso

Steven, Windaroo

Viaggio di coppia
We booked an ocean view room however to see the ocean requires leaning around the balcony. Reception advised the room type was correct and the the only rooms with full ocean view are called Front Ocean View? The room AC is very very loud as is the noise in general first night was distributed by street noise and lights and other guests. The cleanliness of the room was poor and not expected at all.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 19 apr 2024
Aloha Steven,Mahalo for staying with us and for sharing your experience. We're deeply sorry if your experience didn't fully meet your expectations. We've shared your feedback with our Management Team. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, please accept our apologies. Mahalo,Guest Services

10/10 Eccellente

Briana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 18 apr 2024
Aloha Briana, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

4/10 Scarso

Jennifer

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We don’t usually do reviews but I feel compelled to do one on this resort. My wife and I had saved for quite a long time for this vacation only to have it spoiled by hidden fees, sub par parking arrangements, a useless coffee maker and very overpriced tasteless food! But with that being said housekeeping was always on point and we were close to the ocean.
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 19 apr 2024
Aloha Jennifer,Mahalo for staying with us and bringing this to our attention. We are deeply sorry to hear that we did not exceed your expectations. Providing an exceptional guest experience is our top priority and we greatly value your feedback. We will have the relevant department alerted and we will be taking extra steps to address this concern. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great lobby and Morimoti restaurant are great. Good location. Rooms were a little disappointing , little being the key word here. Carpet in the halls were worn out and not vacuumed once during our 4 day stay. The pot smoke coming from room 1622 every morning and night was a real bummer, could not go out on the balcony because of tje heavy stench of weed. Staff notified 3 days in a row with no corrective action taken.
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 18 apr 2024
Aloha Mark, Mahalo for choosing to stay with us and sharing your experience. We are glad you liked our perfect location and sumptuous food options. However, we sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Eccellente

Gladis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort was very nice and the customer service was great. Everything was in walking distance the beach was beautiful all day! Thanks for making our stay one to remember. We shall be back some day!
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 18 apr 2024
Aloha Gladis, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our perfect location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Buono

Naira

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good location. Stuff is very friendly. Noisy
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 17 apr 2024
Aloha Naira, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our prime location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Buono

Claudia L

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Espera excesiva por elevador
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 17 apr 2024
Aloha Claudia,Mahalo for staying with us and bringing this to our attention. We are truly sorry for not meeting your expectations during your stay. Providing an exceptional guest experience is our top priority, and we value your feedback. We have informed the relevant department about the issue and are committed to taking additional measures to address it. If you would like to discuss your stay further, please don't hesitate to contact us directly. Once again, please accept our sincerest apologies. We hope to have the chance to host you again in the future.Mahalo nui loa,Guest Services

8/10 Buono

Aimee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the property better than excepted. Loved the 2 minute walk to the beach too!
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 17 apr 2024
Aloha Aimee, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad you enjoyed our exquisite facilities and prime location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Rodrick

Mi è piaciuto: Personale e servizio e servizi
Rooms need a deeper refresh. Some musty smell. Stains on sofa. Most of pool area was closed for a private event for a day while they set up.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Rodrick,Mahalo for staying with us and bringing this to our attention. We are deeply sorry to hear that we did not exceed your expectations. Providing an exceptional guest experience is our top priority and we greatly value your feedback. We will have the relevant department alerted and we will be taking extra steps to address this concern. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Eccellente

Nahshon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful and the staff was extremely helpful. Close to shopping and right next to the beach!!
Soggiorno di 8 notti ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Nahshon, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location and excellent staff. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Eccellente

Brian A

Mi è piaciuto: Pulizia
Soggiorno di 7 notti ad aprile 2024
Risposta di Guest Services, il giorno 17 apr 2024
Aloha Brian,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an excellent stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back soon.Mahalo nui loa,Guest Services

10/10 Eccellente

Adrian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and cleanliness.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Adrian, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our cleanliness and welcoming staff. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Janet

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
We were right across from the beach and had oceanfront to enjoy the view.
Soggiorno di 10 notti ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Janet,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our prime location and stunning scenery. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

10/10 Eccellente

Greg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Greg,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Buono

Frederick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
It was a nice resort
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Frederick, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed your visit. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

8/10 Buono

Maxwell

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall great stay - excellent location, the staff is fantastic and friendly and provides great service. Property was clean, quiet and super convenient. Only negative was the $50 per day parking (only a couple $ cheaper to self park) and the unfortunate enormous gash on the side of our rental car from the valets that we are now trying to resolve with the rental car company. Other than that, we would absolutely stay here again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Maxwell, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location, cleanliness, and welcoming staff. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Eccellente

Anusha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Guest Services, il giorno 15 apr 2024
Aloha Anusha,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Eccellente

Lawrence

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing
Soggiorno di 12 notti a marzo 2024
Risposta di Guest Services, il giorno 12 apr 2024
Aloha Lawrence,Mahalo for staying with us at Alohilani. We greatly appreciate your perfect rating. We're glad you enjoyed your entire stay, and we're looking forward to hosting you again in the future.Mahalo,Guest Services

10/10 Eccellente

Vadim

Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Aloha Vadim, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

8/10 Buono

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 12 apr 2024
Aloha Katie,Mahalo for choosing to stay with us at Alohilani. We greatly appreciate your high rating. We hope you enjoyed your entire stay, and we look forward to hosting you again in the future. Mahalo,Guest Services

8/10 Buono

Louay

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is great, crossing the street to the beach. We spent seven nights and in the last two days for house keeping we had to ask them for new towels and pick up the trash from the room. The old towels and the trash were not picked up.
Soggiorno di 7 notti ad aprile 2024
Risposta di Guest Services, il giorno 11 apr 2024
Aloha Louay,Mahalo for choosing to stay with us. We are delighted you liked our prime location. However, we sincerely apologize for the inconvenience you had during your stay. This is not typical of a usual stay and we've reported your comments to the relevant department to rectify the issue mentioned. Should you wish to discuss your stay further, please don't hesitate to contact us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

6/10 Soddisfacente

Seitaro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
6歳と2歳の子供と宿泊したが、プールには5歳未満は入れなかった。またシャワーが固定だったため2歳のお風呂に苦労した。ベッドガードをつけてもらったが、それでも一度は高さのあるベッドから落ちてしまった。 マウンテン&オーシャンビューは素晴らしく、立地もよかった。
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Services, il giorno 11 apr 2024
Aloha Seitaro,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our prime location and stunning scenery. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services