Piscina coperta

Recensioni per Travelodge by Wyndham Hope

2 out of 5
Travelodge by Wyndham Hope
350 Old Hope Princeton Way, P.O. Box 353, Hope, BC

Recensioni

6,6
Valutazione di 10 - Eccellente. 54 su 359 recensioni" "
Valutazione di 8 - Buono. 100 su 359 recensioni" "
Valutazione di 6 - Soddisfacente. 119 su 359 recensioni" "
Valutazione di 4 - Scarso. 48 su 359 recensioni" "
Valutazione di 2 - Terribile. 38 su 359 recensioni" "

7,2/10

Pulizia

7,0/10

Personale e servizio

6,0/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

5,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Clara, Torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Molto gentili ,comodo per una fermata di avvicinamento ai parchi. Prima colazione self service compresa nel prezzo.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Michael

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
King size bed was super comfy! Got a pretty good sleep with ear plugs blocking out the highway noise. Stayed there for the pool but it was very warm with a lot of chemicals in it with a creepy/dark atmosphere. Hot tub was hot but could use a good scrub. My husband sat on a step and ruined his swim trunks by getting some knid of sticky caulking on them. Place needs updating and TLC.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really liked the room and the bathroom fixtures in particular. A second basin wi5th soap and towels was next to the bathroom, so two people could wash at the same time.. Unforunately we had very noisy upstairs occupants, who seemed to spend their time unpacking and repacking!
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

Gregory, Prince George

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very old facility, musty, dusty, smokey, and overpriced! This lodge needs extensive renovations or should be demolished!
Soggiorno di 1 notte a febbraio 2024

6/10 Soddisfacente

Patricia

Viaggio di gruppo, Viaggio di coppia
Great location.. Carpets need to be changed!!! Halls smelled like cigarettes and a pub yuck!!! Artificial plastic plant decor full of dirt and dust !! Better off to throw them out …. The inside of rooms are kept clean and the beds we’re comfortable… Just need to update the halls, carpets .
Soggiorno di 2 notti a ottobre 2023
Risposta di TL, il giorno 31 ott 2023
We thank you for your review and constructive criticism. We are very pleased and happy to hear that your room and beds were comfortable.

6/10 Soddisfacente

Susanne

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very old, it was ok.
Soggiorno di 2 notti a ottobre 2023
Risposta di TL, il giorno 31 ott 2023
Thank you for your review.

10/10 Eccellente

GIANCARLO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chambre très propre excellent accueil mais un peu de manque pour stocker les bagages
Soggiorno di 2 notti a settembre 2023
Risposta di TL, il giorno 23 set 2023
We are happy to hear you enjoyed your stay with us! Thank you for your review!

6/10 Soddisfacente

Sherry, MAPLE RIDGE

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
Room was spacious with a small stocked kitchenette. Small tv. Halls reaked of smoke although no smoking is allowed on property. Limited parking and the hours for the continental breakfast were very late. 930-11am.
Soggiorno di 2 notti a settembre 2023
Risposta di TL, il giorno 23 set 2023
Thank you for taking the time to leave a review. We are in the process of having larger tv's put in all the rooms. At this time we had numerous fire fighters staying in our Motel, their coming in would cause the hallways to have a faint aroma of wildfire smoke. We appreciate these firefighters for all the hard work they do to fight the fires in our area, the faint smell of smoke is a small concern in the bigger picture. We do have ample parking for a small motel. As for the start of the continental breakfast, we are working to better the existing system. Thank you again for taking the time to submit a review.

8/10 Buono

emily

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to everything. Easy check in. Plenty of space for 4 adults two kids.
Soggiorno di 2 notti a settembre 2023
Risposta di TL, il giorno 23 set 2023
Thanlk you for your review.

6/10 Soddisfacente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
There was very little staff and when we came in there were people working but nobody acknowledged we were waiting. It wasn't a bad hotel but it could use improvement. I would probably stay again if necessary.
Soggiorno di 2 notti ad agosto 2023
Risposta di BJ, il giorno 6 set 2023
We thank you for taking the time to write this review. Our Motel has limited staff and only a few are available to run the front desk. We may have been busy dealing with another issue in the moment but apologize for that inconvenience to you.

2/10 Terribile

Moira

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di TL, il giorno 7 ott 2023
Please consider leaving a review in writing as well as stars level so that we may better understand the concerns regarding your visit.

4/10 Scarso

ALISON

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Travelling as a family, paid more for a hotel with a larger room, pool, and continental breakfast. POOL - pool is dimly lit cement hole in the ground, we didn't end up using. BREAKFAST - had an email advising that breakfast would be limited to cold items, which is disappointing but was still expecting access to cereal, yogurt, fruit, etc. The email failed to say that breakfast is only available 930am-11am. Food access is locked, as in padlocks on fridges. We were on the road before 9 so no breakfast for us. ROOM - room layout was great for a family, but it was a bit musty/smoky smelling and very loud.
Soggiorno di 1 notte a luglio 2023
Risposta di bj, il giorno 6 set 2023
Thank you for taking the time to write a review. Please note that our facility is a Motel and not a Hotel. A Continental Breakfast is made up of cold items, we are not a Hotel with an attached restaurant or kitchen facility. Unfortunately, we also do not have a facility that would allow a breakfast area to be locked in so we must lock all food stuffs via small locks on the refrigerators. This has various reasons, the main one is health and safety regulations, the other is due to people just helping themselves to the items throughout the day and evening. We are looking into improving the breakfast situation and again thank you for your thoughts on the matter.

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Pros and cons. Room is ok for one night. Not a dive but its basic. Recent renos it looks like...walls, beds, bathroom. The rooms are small and for $187 a night 4 people I would expect a little more. The breakfast option is a continental style hard boiled egg, yogurt and dried up muffins. This is not mentioned on their website. It says breakfast included which I would assume is more than a continental snack. The hours for the front desk are odd. Closes at 9 pm and opens at 9:30 am along with the breakfast area. So much for getting an early start for travellers.... The air conditioning was less than ideal. Turned on full blast with a high temp of 26 C that day with arrival at 6 pm and the ac could not keep the temp below 24 C overnight. It was uncomfortably warm. Would I stay at this property again? No. Would i recommend it? No. Then again I dont know what other hotels are like in Hope. Maybe this is the standard of quality of all the hotels in this part of the Fraser Valley? Shop around is my advice.
Soggiorno di 1 notte a luglio 2023

6/10 Soddisfacente

Maggie

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We stayed here after a wedding. There are limited options for lodging in Hope, and this is the only “name brand” one. The property hasn’t been updated in potentially 30 years so it’s musky, but the rooms are large. The room and property was not worth the almost $200 we spent for the night, but it did the job for 8 hours of sleep.
Soggiorno di 1 notte a luglio 2023

6/10 Soddisfacente

Kevin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The main office is only open from 9:30 am until 9:00 pm. The so called continental breakfast doesn’t start until 9:30 am. The place smelled of cigarettes when I walked into the office. Our room wasn’t vacuumed, the dishes in the cupboard were dirty. When it comes to washing the dishes you have to use the bathroom sink because there is no other sink. That bathroom sink had no plug either. Parking was a joke with only one handicapped spot that was utilized by a non-handicapped vehicle. There are no identifiable lights on the main road that let you know where the Travelodge is. Very dark. The price is way too high for what you get.
Soggiorno di 2 notti a luglio 2023

2/10 Terribile

Erin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrible customer service. Showed up 8 minutes after 9 pm.....was informed check in was before 9 and we no longer had a reservation. Apparently I should have informed the road construction crew to let us go faster as we needed to be there at 8:59....not a second later! Never will stay at a Travelodge ever again! Worst customer service/experience I have ever had!
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Ming

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

June

Soggiorno di 1 notte a luglio 2023

8/10 Buono

Cassie

Soggiorno di 1 notte a luglio 2023

4/10 Scarso

Katie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Smells like stale smoke, dead ants all over, run down/moldy/peeling walls and missing trim…horribly overpriced for zero maintenance to the building.
Soggiorno di 2 notti a giugno 2023
Risposta di BJ, il giorno 3 lug 2023
No record of you "KATIE" staying at Property ..All rooms are NON_SMOKE There is no dead ants everywhere no paint peeling or trim missing

8/10 Buono

Peter, Lake Stevens

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

NATALYA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel well serves for 1 night stay. A bit outdated, but our suite had everything we needed, even separate room with kitchen. Breakfast to go is quite nice but starts a bit late - 9:30. Special thanks to the staff for their great service! They could locate and secure our valuables we left behind and we picked it up on our way back. Thank you Barbara and Andrea! Overall good stay
Soggiorno di 1 notte a giugno 2023
Risposta di BJ, il giorno 4 lug 2023
Thanks ..Glad you got your laptop returned

2/10 Terribile

Matthew

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The overpriced room came with a free breakfast till 11am. We got there around 10:50 and they refused to give us breakfast. I would have actually been totally fine with that as we were cutting it close but the food was yogurt and granola bars with tea and coffee. I asked if we could grab a coffee to go as it wasn't 11 yet and the woman barked at us, said it was 11, and locked up the cabinets. This is probably a good thing cause the smell of stale cigarettes in there was overwhelming.

6/10 Soddisfacente

Sherry, MAPLE RIDGE

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Room was a good size but need was horrible. Hot tub was colder than the pool. Breakfast was just before checkout home which was very inconvenient. Overall, would not stay out recommend
Soggiorno di 1 notte a settembre 2022

6/10 Soddisfacente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Moderate standard
This is a basic hotel with no frills the not so friendly staff did help the situation. Of all the hotels that we stayed in Canada this was the worst.
Soggiorno di 1 notte a settembre 2022

2/10 Terribile

David, Vancouver

Soggiorno di 1 notte a settembre 2022

2/10 Terribile

TUSHAR

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property smelt of smoke m, the rooms were dirty and unclean.
Soggiorno di 1 notte a settembre 2022
Risposta di General Manager , il giorno 25 set 2022
Yes unfortnatley for the town of Hope due to forest fires ,everywhere in Hope smelt like Smoke ..The building is non-smoking ..Not a mention to front desk about any issuses with your room ..Have no registration under your name .

2/10 Terribile

BRUCE

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was absolutely nothing about this property and our room that we liked. The manager was ignorant and our room stunk of smoke, and was the filthiest Hotel room I've stayed in ever. This Hotel should be demolished
Soggiorno di 1 notte a settembre 2022
Risposta di General Manager , il giorno 25 set 2022
We don't comment to nonsense

10/10 Eccellente

ANDREW

Soggiorno di 1 notte a settembre 2022

8/10 Buono

Robert, Fallbrook

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good staff
Soggiorno di 1 notte ad agosto 2022

4/10 Scarso

Patricia

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Air conditioning did not work. Very hot in the room all night. The hallway was cooler. One of our reading light bulbs was loose and had fallen against the lamp shade. Both were reported upon check out
Soggiorno di 1 notte ad agosto 2022
Risposta di General Manager , il giorno 25 set 2022
After review your ac was working fine ..A call to front desk would have resolved issue

6/10 Soddisfacente

Shelley

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Limited front desk staffing, prepackaged breakfast items available at 930, when most overnight travellers have left. OK to spend overnight but not longer.
Soggiorno di 1 notte ad agosto 2022

4/10 Scarso

Gail

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lobby smelled of cigarette smoke, no top sheet on one of the beds so didn’t use the blanket, continental breakfast items such as granola bars and muffins all gone , got a sorry no sheets and a shrug
Soggiorno di 1 notte ad agosto 2022
Risposta di General Manager , il giorno 25 set 2022
Nobody would respond with a shrug ..upon review there were no bedding missed in your room ..

4/10 Scarso

Susan, Calgary

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nice place in the 1980’s. Real tired now. WiFi real bad. Tried to plan our travel for the next day using Maps and couldn’t do it. Ice machine broken. 32 deg C. Avoid this place.
Soggiorno di 1 notte ad agosto 2022

8/10 Buono

Real

Non mi è piaciuto: Personale e servizio
Hôtesse peu sociable
Soggiorno di 1 notte ad agosto 2022

6/10 Soddisfacente

Trina

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This hotel is very dated and you must check in by 9pm which seems very early. The front desk clerk was very nice but the hotel desperately needs to be renovated.
Soggiorno di 1 notte ad agosto 2022

6/10 Soddisfacente

Bryan

Soggiorno di 2 notti a luglio 2022
Risposta di BJ, il giorno 20 lug 2022
Thanks for staying with us

6/10 Soddisfacente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The included breakfast didn’t start until 9:30 am, far too late in the day for us travellers, so we had to leave earlier, without any breakfast.
Soggiorno di 1 notte a luglio 2022
Risposta di Bonney H, General Manager Travelodge Hope , il giorno 17 lug 2022
Office Hours as well as Limited Continental Breakfast Hours are clearly stated upon check in. We realize that guests do check out earlier then this but we do let all guest know upon check in that the Limited Continental Breakfast is not put out until 9:30 AM. Thank You

8/10 Buono

Bernie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very pleasant and great staff
Soggiorno di 1 notte a luglio 2022
Risposta di BJ, il giorno 16 lug 2022
Thankyou ..Glad you enjoyed your stay

6/10 Soddisfacente

Jennie

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was nice to have a pool, but it wasn't very clean. The room only had 1 coffee pod, though the room can sleep 4 adults. The windows had no screens.
Soggiorno di 1 notte a luglio 2022
Risposta di BJ, il giorno 8 lug 2022
Pool is clean and inspected regularly by Fraser Health ..Coffee pods in rooms are not set up for 4 people ..there is coffee 24-7...and could of asked at front desk for coffee pods ..

2/10 Terribile

Kathleen

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Came from Prince George to pick up my fathers ashes with my mom and Aunty. The lady at the check in instantly told us to get away from the counter. My uncle lives in hope, and is a known member of the cumminity. He met us at the hotel with my fathers ashes and it’s been a very hard time. We did not know how to turn the AC on. My uncle who clearly wasn’t staying with us, went and asked how to use it for us. The lady flipped at him and said it’s only reserved for 3 people and he said he lives here and is just meeting us here. The lady then tells him the switch is on the wall and to “get out of here.” So my uncle said “ for 177 dollars for 1 night, you could be a little more polite” and she proceeds to kick him out. Very disappointed with the cleanliness of the room. Not happy what so ever with our stay. My uncle will be leaving a review as well. As it was very un necessary. Been waiting 7 months to come pick up my fathers ashes and this is the greetings we get. Thank you a lot, will not be staying here ever again.
Soggiorno di 1 notte a giugno 2022
Risposta di BJ, il giorno 1 lug 2022
The visitor of your party was simply given directions on how to work the AC as well as asked if he was also staying in the room. It is standard practice that we need to know exactly how many people are in our building at all times for safety reasons. This also means that any guest having visitors must register their visitors at the front office during office hours. This particular visitor was not registered which is why he was questioned on this issue. This was also a third party online booking, we here at the property do not control the price of online bookings. If an issue with cleanliness was brought to our attention at the time of check in or shortly after we would have been able to correct that issue. It is not helpful for you or for us to make us aware of issues after the fact, after you have stayed in the room with plenty of opportunity to let us know. This visitor was asked to leave the office as yelling and his argumentative behavior will not be tolerated at this property. He was also not a registered guest.

10/10 Eccellente

Lorri

Soggiorno di 1 notte a giugno 2022

2/10 Terribile

Tricia

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Grumipest front staff we have ever experienced.
Soggiorno di 1 notte a giugno 2022

8/10 Buono

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Very convenient location, totally acceptable accommodation.
Soggiorno di 1 notte a giugno 2022
Risposta di BJ, il giorno 13 giu 2022
Glad you enjoyed your stay

8/10 Buono

Denise

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2022

6/10 Soddisfacente

Janina

The property needs to come out of the past. The carpet should be chucked. We were supposed to have queen beds and ended up with doubles. They need new mattresses. I would not stay again or recommend it to anyone. The tv and cable box weren’t plugged in and neither were the lamps. The plugs really need to be updated as well it wouldn’t hurt to update the toilet your almost on the ground. Be alright for a kid. Over all not happy
Soggiorno di 1 notte a maggio 2022
Risposta di BJ, il giorno 13 giu 2022
You on expedia booked a room ndd1 ..which is 2 double beds ..Tv and cable was plugged as well as lamps ..toilets are standard height ..Not raised toilet as your trying to apply.

6/10 Soddisfacente

Francis

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Property and building needs overhaul. Broken fencing, broken window trim.
Soggiorno di 4 notti a maggio 2022
Risposta di Bonney H, General Manager Travelodge Hope , il giorno 29 mag 2022
We have had an exceptionally rough weather this past winter, including record breaking snowfall as well as flooding. This extreme weather had caused extensive damage to our property and we are currently in the process of fixing all of the concerns you have mentioned.

6/10 Soddisfacente

Andree

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
Pas de restaurants ouverts dans cette ville
Soggiorno di 1 notte ad aprile 2022
Risposta di BJ, il giorno 27 apr 2022
Nothing to do with Travelodge ..perhaps send it to disterct of Hope

4/10 Scarso

Lai

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2022