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Recensioni per YHA Castleton Losehill Hall - Hostel

4 out of 5
YHA Castleton Losehill Hall - Hostel
Castleton, Hope Valley, England

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 52 su 112 recensioni" "
Valutazione di 8 - Buono. 35 su 112 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 112 recensioni" "
Valutazione di 4 - Scarso. 3 su 112 recensioni" "
Valutazione di 2 - Terribile. 6 su 112 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Naomi

Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Christopher

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Michael

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Staued for the second time, great location and very friendly staff. Room was great and breakfast was excellent. Will definitely stay again
Soggiorno di 1 notte a ottobre 2023
Risposta di YHA Castleton, il giorno 21 ott 2023
Hi,Thank you for reviewing the hostel. We are very pleased to hear that you had such a great time with us; we look forward to welcoming you back in the future.

10/10 Eccellente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything about our stay here was super. Lovely location, clean and comfortable, delightful grounds, good foodd, both for breakfast and particularly for evening meal.
Soggiorno di 2 notti ad agosto 2023
Risposta di YHA Castleton, il giorno 5 set 2023
Thank you for reviewing us. We're pleased to hear you had such a great stay; we hope to welcome you back at some point in the future!

8/10 Buono

steven

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location within walking distance to Castleton . The bunk bed was comfortable but a bit on the noisy side when you turn over . We had the option for breakfast and it was cooked very well and tasty .
Soggiorno di 1 notte ad agosto 2023
Risposta di YHA Castleton, il giorno 5 set 2023
Thanks for the review! We're pleased to hear you had a great time with us, and that you loved the breakfast. We hope to see you again in the future.

6/10 Soddisfacente

Mark, Rochester

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di YHA Castleton, il giorno 5 set 2023
Thank you for reviewing the hostel. If there's anything we can do to improve, please contact the hostel directly - we would be interested to hear feedback, so that we can make things better for future guests. We hope to see you again in the future.

2/10 Terribile

Claire

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was mucky, cobwebs, dirt on the floor. Staff took ages signing us in, did not give breakfast times, came down 9:15 too late for breakfast. For £110 a room, I was very disappointed and also the pipes or something were so loud throughout the night so very little sleep.
Soggiorno di 1 notte ad agosto 2023
Risposta di YHA Castleton, il giorno 5 ago 2023
Thank you for taking the time to review the hostel. We are sorry to hear about the experience that you had when you stayed with us. Our staff usually have great attention to detail when cleaning - our apologies that this was not the experience you received when you stayed recently.We usually give information about meal times when checking guests in - we are sorry that this was missed when you checked in with us. Usually the cheapest prices are found directly on the YHA website, instead of on third party sites.We hope you would consider staying with us, or at another YHA property, in the future.

10/10 Eccellente

Jade

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location - a short walk into Castleton
Soggiorno di 1 notte a luglio 2023
Risposta di YHA Castleton, il giorno 5 ago 2023
Thank you for the 5/5 review! The hostel is in a great location, with lots of things to see and do in the Hope Valley very close to the hostel. We hope to see you again soon.

10/10 Eccellente

Michael

Soggiorno di 1 notte ad agosto 2023
Risposta di YHA Castleton, il giorno 5 ago 2023
Thank you for the review! We're glad you had a great time when you stayed with us recently.

8/10 Buono

Karen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, walking distance into Castleton or Hope. Characterful property in lovely grounds.
Soggiorno di 1 notte a luglio 2023
Risposta di YHA Castleton, il giorno 11 lug 2023
Thank you for leaving us a review. We are well located for a couple of lovely Peak District villages within walking distance; a variety of hikes, bike rides and runs are possible from the hostel door. We hope to welcome you again in the future.

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very lovely service
Soggiorno di 1 notte a giugno 2023
Risposta di YHA Castleton, il giorno 25 giu 2023
Thanks for leaving us a review! We're glad to hear you enjoyed your stay with us, and the service you received. We hope to welcome you back in the future.

8/10 Buono

Lindsey

Mi è piaciuto: Pulizia e personale e servizio
Nice place in general, good service. Room had a bad smell and no ventilation
Soggiorno di 1 notte a maggio 2023
Risposta di YHA Castleton, il giorno 25 giu 2023
Thank you for leaving us a review. We are glad you enjoyed the location, facilities and the service. We're sorry to hear about the smell - we will investigate this, and do everything we can to fix the issue.

8/10 Buono

Jackie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very helpful reception manager, good atmosphere, bike wash
Soggiorno di 1 notte a marzo 2023
Risposta di YHA Castleton, il giorno 31 mar 2023
Thank you for the review! We will pass your kind words onto our reception manager - he will be pleased to hear you had a good time with us. Our bike facilities are decent, and the hostel is in a great location for cycling, running or walking. We hope to welcome you back for another stay in the future.

10/10 Eccellente

Antoine

Soggiorno di 1 notte a febbraio 2023
Risposta di YHA Castleton, il giorno 31 mar 2023
Thank you for the review! We're glad to hear you had a great time. We hope to welcome you back for another stay in the future.

2/10 Terribile

Klaudia

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hostel was nothing like in the description! The beds was uncomfortable, spiders all over in the room. The receptionist ask to strip the bed before we leaving. We have booked a bedroom for 2 persons. When we arrived the receptionist told us we can’t get the bedroom we booked for because a school trip going on in the hostel so we need the stay in another building next to the hostel which was totally separated, that building was empty, no other guest or anyone so we was really scared with my sister plus they wanted to charge us 10£ extra because of the bigger room what we didn’t book for. The receptionist said there will be kitchen open to buy dinner so we decided with my sister to go and get some dinner but when we went the receptionist said unfortunately there isn’t any food just only pizza which is small size and was costing over £10. He said to us if we not happy we can go to the Castleton village which is 20 min walk to get something to eat. We had to walk from the hostel to the main gate which takes about 12min in total in the middle of the “park” (because the hostel is in the middle of a private park) without any light. There is no light or anything so in the darkness we had to turn on the flashlight on the phone for we can at least see the way after all this we walked like about other 10 min till the village next to the main road there was one side only fields and other side kind of small forest. It wasn’t a great experience at all specially only 2 girls alone.
Risposta di YHA Castleton, il giorno 6 dic 2022
Thank you for your review. We are sorry to hear that you did not have the experience you expected when you stayed with us in February.We will use your feedback to improve our performance for future guests - we appreciate you providing us feedback. At the moment, all our main courses cost 7.95, and new dishes have come onto the menu since you stayed.Our driveway does not have a lot of lights on it, and it can get very dark out in the countryside where the hostel is located. There are a lot of nice places to eat in Castleton village, which is 10-15 minutes walk from the hostel.We hope you would consider staying with us, or at another YHA hostel, in the future.

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2022
Risposta di YHA Castleton, il giorno 31 lug 2023
Thanks for the 5/5 review!

10/10 Eccellente

Pak Keung

Soggiorno di 1 notte a ottobre 2022
Risposta di YHA Castleton, il giorno 6 dic 2022
Thank you for the review!

10/10 Eccellente

dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di YHA Castleton, il giorno 31 lug 2023
Thank you for giving us a review! We're glad you had a great stay with us.

6/10 Soddisfacente

Sukhpreet

Mi è piaciuto: Pulizia e servizi
Really great location for hiking and Castleton is beautiful. However the walls in the hostel are paper-thin, and we were placed in a room next to a family. We were awoken every morning at 6 am throughout our entire stay.
Soggiorno di 3 notti ad agosto 2022
Risposta di YHA Castleton, il giorno 31 lug 2023
Thank you for taking the time to review the hostel.We are sorry to hear that you did not have a restful sleep whilst you stayed with us; all guests are meant to keep noise to a minimum until at least 7am, overnight, to allow other guests the chance to rest well when staying with us. We are sorry that this did not get followed by other guests whilst you stayed with us.We hope you would consider returning to the hostel for a stay with us in the future (hopefully for a quieter night's sleep).

10/10 Eccellente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous!
Lovely building with some amazing restored original features. Very clean bedrooms and communal areas. Helpful and friendly staff.
Soggiorno di 1 notte ad agosto 2022
Risposta di YHA Castleton, il giorno 27 ago 2022
Thanks for your review. We're pleased you liked both the character and the cleanliness of the hostel - our team do everything we can to make things great for our guests. We're pleased you found the team helpful and friendly when you visited; we hope to welcome you again soon.

10/10 Eccellente

Juliet

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good stay..highly recommended. Set in a nice place.
Soggiorno di 1 notte ad agosto 2022
Risposta di YHA Castleton, il giorno 27 ago 2022
Thanks for the 5/5 review! We're pleased you enjoyed the stay, and we hope you can come back to visit us soon.

8/10 Buono

Paul

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad agosto 2022
Risposta di YHA Castleton, il giorno 31 lug 2023
Thanks for the review!

10/10 Eccellente

Zhendi

Soggiorno di 1 notte ad agosto 2022
Risposta di YHA Castleton, il giorno 27 ago 2022
Thanks for the 10/10 review! We hope to welcome you again soon.

10/10 Eccellente

Dylan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2022
Risposta di YHA Castleton, il giorno 27 ago 2022
Thank you very much for the review. We're pleased you had a great stay with us - we hope to welcome you again soon.

10/10 Eccellente

Brett

Soggiorno di 1 notte a luglio 2022
Risposta di YHA Castleton, il giorno 27 ago 2022
Thank you for the 10/10 review! We hope to welcome you again soon.

6/10 Soddisfacente

J

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a giugno 2022
Risposta di YHA Castleton, il giorno 31 lug 2023
Thank you for reviewing the hostel.

10/10 Eccellente

I G

Soggiorno di 3 notti a giugno 2022
Risposta di YHA Castleton, il giorno 13 giu 2022
Thank you for the 10/10 review!

10/10 Eccellente

Christopher

Soggiorno di 1 notte ad aprile 2022
Risposta di YHA Castleton, il giorno 17 apr 2022
Thanks for the 10/10 score!

6/10 Soddisfacente

Miss Lynnette

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great welcome, but a bit of a rip-off!
The youth hostel is in amazing grounds and some of the public areas are very regal (like the lounge with leather sofas). The staff were welcoming and helpful. Of course, you don't expect luxury in youth hostels, but when you are paying £98 a night with no breakfast, then something is not right with the pricing. The ensuite bunk bed we had was in real need of redecoration and there was just tepid water in the tiny plastic shower room. Honestly, that would be fine, as this is what you expect of a sector catering to young people who might not have a lot of money. But if you are older and can afford nearly £100 a night, I would advise going to a nearby hotel in Castleton instead.
Soggiorno di 2 notti ad aprile 2022
Risposta di YHA Castleton, il giorno 17 apr 2022
Thank you for your review. We will use your feedback to improve our hostel for future guests. We hope to welcome you again soon.

6/10 Soddisfacente

Paul

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Check-in reminded me on that Victoria Wood Sketch
Don't expect any chance of checking in earlier than 5pm - reception is shut (literally, shutters down). Reception staff ignored me as I waited 15 minutes before. The male member of staff who checked me in was bizarre, condersending. No evening meal option as they weren't offering it. No notification of this prior to arrival. Room ok, basic. Comfortable bed.
Soggiorno di 1 notte a marzo 2022
Risposta di Team Castleton, il giorno 6 apr 2022
Thank you for your review of our hostel. We have recently changed our check in time back to 3pm, now that we are able to offer this again. Our team is often busy cleaning up until the stated check-in time, to make sure all facilities are ready for guests to move into. For operational and staffing reasons, some nights we have been unable to offer evening meals for our guests to buy; we try to avoid removing evening meal from the menu as much as possible. We are pleased you enjoyed the bed, and we hope to host you again soon.

10/10 Eccellente

Karolina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and helpful staff. The only downside was the condition of the road surface near the building. Huge potholes that are not well visible at dusk.
Soggiorno di 1 notte a gennaio 2022
Risposta di YHA Castleton, il giorno 8 feb 2022
Thank you for your review of our hostel. We're happy our staff could assist you whilst you were with us! We will look into repairing the driveway; thank you for bringing the issue to our attention. We hope to be able to welcome you again soon.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2022
Risposta di YHA Castleton, il giorno 18 gen 2022
Thank you for your review of our hostel. If there are any specific areas we could improve upon, to ensure you and other guests have a great stay, please feel free to discuss them with us directly. We hope to welcome you again soon.

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great value for money
We really enjoyed our trip to the YHA castleton. The hall had gorgeous grounds and was only a short walk away to the village. They had a lovely lounge with a log burner lit, where we played cards for a bit. Overall our stay was perfect for what we wanted.
Soggiorno di 1 notte a dicembre 2021
Risposta di YHA Castleton, il giorno 28 dic 2021
Thank you for your review of our hostel. We have a fantastic location, in terms of grounds and proximity to the village. We're very pleased you had a great stay with us, and we hope to welcome you again soon.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di YHA Castleton, il giorno 18 dic 2021
Thank you for your excellent review of the hostel. We are pleased you enjoyed your stay with us, and we look forward to welcoming you again soon.

10/10 Eccellente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I used the train and it was an easy walk to the hostel. Good clean self catering kitchen. Love the library and doctor who tardis. One fault was that was tv on at breakfast and the YHA were not allowed to tune into BBC
Soggiorno di 1 notte a dicembre 2021
Risposta di YHA Castleton, il giorno 13 dic 2021
Thank you for your excellent review of our hostel. We are pleased that you had a great time with us; we look forward to welcoming you back soon.

10/10 Eccellente

Joanna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely building with excellent facilities and smashing staff. Oh, and the cooked breakfast was up there with the best of b&b breakfasts. Thank you.
Soggiorno di 1 notte a dicembre 2021
Risposta di YHA Castleton, il giorno 12 dic 2021
Thank you for your excellent review of our hostel. We are pleased you had a great time with us, and we're so pleased you rate our breakfast so highly. There are a lot of places to stay in the local area - thank you for choosing to stay with us, and providing such great feedback! We look forward to welcoming you again soon.

10/10 Eccellente

Benjamin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay!
What made this place amazing was the staff. They were absolutely wonderful, so friendly and could not do enough to help us with our queries and requests. The service was just wonderful and we cant wait to visit again.
Soggiorno di 1 notte a ottobre 2021
Risposta di YHA Castleton Losehill Hall, il giorno 14 nov 2021
Thank you for your review of the hostel. We are pleased you had such a wonderful stay with us, and we look forward to welcoming you again. It is great to hear that you appreciated the helpfulness and friendliness of our staff; we pride ourselves on providing a high level of service to all our guests.

8/10 Buono

Sian

Mi è piaciuto: Pulizia e personale e servizio
I didn't like the restriction on opening window, i wanted to open it more. I didn't like the constant noise from a fan or generator right next to my room. I didn't sleep well. I didn't like the kitchen facilities not available first thing for an early start.
Soggiorno di 2 notti a settembre 2021
Risposta di YHA Castleton Losehill Hall, il giorno 14 nov 2021
Thank you for your review of our hostel. We are sorry that the fan disrupted your night's sleep - we will investigate whether the fan can be put on a timer, so as to not disrupt future guests' stays. Our bedroom windows have restricted opening for our guests' safety. Thank you also for your comments on the suitability of the opening hours of the self catering kitchen - this feedback is helpful for us in continually improving how the hostel operates. We look forward to welcoming you again.

4/10 Scarso

Louise

Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Juanito

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect for backpackers
I had all I need in a very affordable price. Staff are helpful and very relaxing place. Location was the centre of Peak District so very good, and a lot to go walking from there. I left an item and they assisted me to send it back. Grateful
Relaxing in the outdoor tables
Soggiorno di 2 notti a settembre 2021

8/10 Buono

martin

Soggiorno di 1 notte a settembre 2021

8/10 Buono

Saifullah

Soggiorno di 2 notti ad agosto 2021

10/10 Eccellente

Roma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We just needed a place to sleep overnight so we could start early with out hike. The hostel closes at 22:00 but because we were coming from our day jobs, our schedule was tight. Abby agreed to wait for us until 22:30 and we really, really appreciate that! Amenities are basic, and the two-bed ensuite room we had was quite small. But we're happy as it costs cheaper than other accommodations in such a touristy area and the gothic manor was so beautiful.
Soggiorno di 1 notte ad agosto 2021

2/10 Terribile

Christopher

Viaggio di gruppo
Non mi è piaciuto: Pulizia e personale e servizio
Rude staff at check in , room was poor state of repair and dirty in places , certainly not a 3 star property. Location is nice
Soggiorno di 2 notti ad agosto 2021
Risposta di YHA Castleton Team, il giorno 28 ago 2021
Thank you for your feedback! We are working hard as a team to try to address your concerns! If you would like to discuss these matters further with us then it would be great to hear from you at the Hostel!

8/10 Buono

Tim

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad agosto 2021

10/10 Eccellente

John

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021

8/10 Buono

Samuel

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hostel in a beautiful location. We were very happy with the stay for the price we stayed. Reception staff were helpful and friendly. Only issue is that a 10am check-out is ridiculously early considering check-in is at 5pm. Overall would happily stay again if in the area. P.s. there was a chicken wandering around outside which was a highlight!
Soggiorno di 1 notte a giugno 2021

10/10 Eccellente

Karolina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Second time I’ve stayed in Castleton YHA. Great!
Great location and enough space in the room. Staff very friendly and enjoyed my stay. It was a particularly hot couple of days and the room stayed very warm at night as the window was limited to how far it opens.
Soggiorno di 1 notte a luglio 2021
Risposta di YHA, il giorno 24 lug 2021
Thanks for staying with us and providing such positive feedback. We are working hard to try and cool our building down as much as possible during hot weather.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
The Youth Hostel is value for money, but not better than that. Mainly, very friendly staff but sadly needed a lick of paint, away from the public areas.
Soggiorno di 1 notte a luglio 2021
Risposta di YHA, il giorno 24 lug 2021
Thank you for staying with the YHA and for providing feedback, it helps us continue to improve our facilities.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful and really well situated, both for walks and accessing Hope and Castleton by foot. Having so many sheep as neighbours was also a pleasant surprise! Wonderful stay, I can see myself coming back.
Soggiorno di 1 notte a maggio 2021
Risposta di YHA Team, il giorno 6 giu 2021
Thank you so much for visiting us. We are glad to hear you enjoyed your time here in the Peak District and we look forward to welcoming you again.