Reception

Recensioni per Budget Inn Horseheads

2.5 out of 5
Budget Inn Horseheads
3325 S Main Street, Horseheads, NY

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 22 su 63 recensioni" "
Valutazione di 8 - Buono. 14 su 63 recensioni" "
Valutazione di 6 - Soddisfacente. 17 su 63 recensioni" "
Valutazione di 4 - Scarso. 5 su 63 recensioni" "
Valutazione di 2 - Terribile. 5 su 63 recensioni" "

7,8/10

Pulizia

8,0/10

Personale e servizio

6,0/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Hannah

Mi è piaciuto: Pulizia, personale e servizio, servizi
It was a nice place to stay with a nice staff although the doors to the room was very loud and hard to open. Room also had some damage here and there but was just cosmetic damage.
Soggiorno di 1 notte a marzo 2024
Risposta di Budget Inn , il giorno 2 apr 2024
Your voice is very important to us, and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. And sorry for the door is too hard to open Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

6/10 Soddisfacente

Jordan

The room was adequate for a single night, though the traffic outside was annoying.
Soggiorno di 1 notte a febbraio 2024
Risposta di Budget Inn, il giorno 25 feb 2024
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Eccellente

Logan

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Servizi
The front desk attendant was amazing to us
Soggiorno di 1 notte a gennaio 2024
Risposta di Budget Inn, il giorno 27 gen 2024
Your voice is very important to us, and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

8/10 Buono

Joseph

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe stay, no noise, friendly staff
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Budget Inn, il giorno 9 nov 2023
Thank you for your feedback.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Budget Inn, il giorno 13 ott 2023
Thank you for your feedback, appreciate your business.

4/10 Scarso

Geremy, Iron Station

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not locally owned. Lobby not clean, staff not really happy to greet you. No deadblot on room door. Not a very clean smell to any of it. Did not feel safe.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Katharine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Basic accommodations, affordable, clean, friendly service
Soggiorno di 1 notte a ottobre 2023
Risposta di Budget Inn , il giorno 9 ott 2023
Your voice is very important to us, and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Eccellente

Christine

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Budget Inn, il giorno 12 lug 2023
Thanks for your feedback we really appreciate your stay with us. and we hope next time you visit here we can make you more happy then now. again thanks for your honest feedback.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Closest to where we were headed
The hotel seems as they are trying to remodel it, however all the furnitue tv etc were very od. Looked morelike a dorm room. We fell asleep before 9 after a long day of travel at 12:30 the smoke alarm went off and we couldnt get it to stop. I had to climb on a chair that i almost fell trough cause it was so worn, i broke my new nails taking it down. They asked my husband were we smoking in the room. Nope sure was not!!
Soggiorno di 1 notte a luglio 2023
Risposta di Budget Inn, il giorno 12 lug 2023
sorry for the inconvenience, we are trying our best to keep this place nice, that's why we are under renovating our facilities and rooms. we will make you happy next time if you visit this area. thanks for your feedback.

4/10 Scarso

Sung man

Soggiorno di 1 notte a luglio 2023

8/10 Buono

Heath

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Owners are making an effort to raefurbish the property. Room was recently renovated but still needed a few updates. Overall was a decent stay
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn, il giorno 1 lug 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience

6/10 Soddisfacente

Shawn

Viaggio di lavoro
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn , il giorno 1 lug 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice improvments to the rooms with more happening currently to the rest of the facility.
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn, il giorno 25 giu 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very well maintained!
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn , il giorno 24 giu 2023
Your feedback is very welcome as it helps us to grow and evolve continuously. Thank you for sharing your honest comments and your insights regarding our property. We appreciate you taking the time to share your experience.

6/10 Soddisfacente

Eric

Viaggio con la famiglia
It was near the highway which was good. overall, it was ok and clean
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn , il giorno 20 giu 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

6/10 Soddisfacente

John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was clean and comfortable. There was no deadbolt lock on the door. No coffee pot and no iron. As I was checking a young man came in to report drug sales going on in the parking lot. You get what you pay for.
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn , il giorno 7 giu 2023
Your feedback is very welcome as it helps us to grow and evolve continuously. Thank you for sharing your honest comments and your insights regarding our room, and sorry for no deadbolt on the door we are underrenovationbut we will make sure next time if you give us a chance we will give you better stayed. We appreciate you taking the time to share your experience.

8/10 Buono

Dr. Terrence

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Clean room and a fair price.
The rooms were clean and recently updated. Beds were comfortable. You do get highway noise because of location. The outside could really use a coat of paint but the outside is no reflection of the room we stayed in.
Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn, il giorno 7 giu 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Eccellente

Christy

Soggiorno di 1 notte a giugno 2023
Risposta di Budget Inn , il giorno 24 giu 2023
Your feedback is very welcome as it helps us to grow and evolve continuously. Thank you for sharing your honest comments. We appreciate you taking the time to share your experience.

8/10 Buono

Mark, Somerdale

Mi è piaciuto: Personale e servizio
Great night checkin management
Soggiorno di 1 notte a maggio 2023
Risposta di Budget Inn, il giorno 1 giu 2023
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments we appreciate you taking the time to share your experience.

10/10 Eccellente

Anas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was clean and well-kept. Appliances and furniture were well-maintained.
Soggiorno di 2 notti a maggio 2023
Risposta di Budget Inn , il giorno 30 mag 2023
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments and your insights regarding our room. We appreciate you taking the time to share your experience.

10/10 Eccellente

Kiran

Viaggio di coppia
Mi è piaciuto: Personale e servizio
This is a very utilitarian model nothing to write home about, convenient & close to to Watkins Glen, reasonable price As long as you need a good clean place to sleep, this is it
Soggiorno di 2 notti a maggio 2023
Risposta di Budget Inn , il giorno 29 mag 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our facilitiesof room and sorry about front office we are still under renovation. We hope you return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Eccellente

Cindy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was better than I expected,
Soggiorno di 1 notte a maggio 2023
Risposta di Budget Inn , il giorno 21 mag 2023
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments and your insights regarding our room. We appreciate you taking the time to share your experience.

10/10 Eccellente

Russell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Much better than expected
Much better than I expected for the price. Lobby is pretty shabby but the room was clean; appears to have been renovated with new fixtures, fresh paint, clean tiles...etc.
Soggiorno di 1 notte ad aprile 2023
Risposta di Budget Inn, il giorno 24 apr 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our location. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Eccellente

Luz

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room was very clean
Soggiorno di 1 notte a marzo 2023
Risposta di Budget inn , il giorno 30 mar 2023
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments and your insights regarding our room. We appreciate you taking the time to share your experience.

8/10 Buono

Alyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For a budget-friendly stay, this was perfect! Its right off the highway, and a few minutes from a 24 hr smoke shop - so, I was happy. Only downside is, it doesn’t get a lot of traffic so you can feel isolated. Also, the check-in area isn't the best, but the staff member at the front desk was very nice and helpful. As for the rooms, I have no complaints. The bed was a little squeaky, but the room was actually semi-modernized, clean, and perfect for a quick stay. If you're in the area and want a nice little place to rest your head, this is perfect. If you're wanting all the bells and whistles, this may not be the place for you.
Soggiorno di 1 notte a marzo 2023
Risposta di Budget inn , il giorno 30 mar 2023
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our facilitiesof room and sorry about front office we are still under renovation. We hope you return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Eccellente

Evan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2023
Risposta di Budget inn , il giorno 7 mar 2023
Thanks for your feedback.

4/10 Scarso

Mae

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I stuffed window in bathroom with toilet paper at bottom because it wouldn't close & to make it warmer to shower. No spare/second blanket for bed. Had to change room because tv wouldn't connect. Would not recommend. Left after 2 nights and got NO refund/consideration.

10/10 Eccellente

JoLynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Budget inn , il giorno 15 nov 2022
Thanks for staying with us, we appreciated your feedback.

6/10 Soddisfacente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
inexpensive, bed was not comfortable
Soggiorno di 1 notte a ottobre 2022
Risposta di Budget Inn, il giorno 5 nov 2022
Thanks for your feedback, and sorry for the bed was not comfortable for you we hope next time if you stay here we will give better stay.

8/10 Buono

David, North Tonawanda

Soggiorno di 1 notte a ottobre 2022

8/10 Buono

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, comfortable, and well-maintained.
Impressively clean and dust free. Hard floors, not carpet, less luxury, but far more sanitary. Walking in white socks, no dirt on them. Bathroom spotless, towels and linens perfect. Very comfortable but slightly squeaky bed. Room about 12x15, desk, chairs, night tables, microwave, fridge, everything in working order. Bathroom door opens in, must close it to get to the shower. Problems: AC very noisy at night when compressor first kicks in. Wifi weak in the room.
Soggiorno di 1 notte ad agosto 2022
Risposta di Budget Inn , il giorno 31 ago 2022
Thank you for sharing this experience with us and sorry for ac and weak wifi we are trying to get best wifi in each room bit the problem is the brick building, because of this bricks building that's why wifi is weak. We truly value you feedback with regards to our bed. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 Terribile

Betty

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
room in poor condition - refregerator had a burn mark on the top of it, curtains were mismatched and the hem out, scuzzy.
Soggiorno di 1 notte ad agosto 2022
Risposta di Budget Inn , il giorno 28 ago 2022
Sorry for the inconvenience, we understand the situation but we are under renovating this hotel and some of the facilities it's will get some time too fix this hotel but we will make sure is going to be nice when we done with renovating this facilities, we hope you can give us one more chance in future to make you happy. Again sorry for the inconvenience and thanks for staying with us , I hope you can understand the situation that we are going thru right now. Thanks.

6/10 Soddisfacente

Barbara L

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Strictly no frills motel -- book well in advance
When I arrived at the motel I was ready to leave immediately and find another place to stay. The exterior of the motel is rundown and shabby and the neighborhood did not look safe. If I had not made a non-refundable deposit I certainly would have gone elsewhere. The check-in was easy although the lobby was again very shabby and messy, with boxes and what looked like old furniture and supplies stacked in the corner. What a surprise, though, when I got to my room! It was very clean, newly painted and remodeled, the bed was very comfortable, the refrigerator was in good working order and very clean, and the tv had a lot of channels. I was given a wifi password but the wifi did not seem to be available. If you are looking for a seriously no-frills room for a night or two, look beyond the exterior and hope that you get as nice a room as I did. In addition, I had made a last minute reservation and the price was quite high, so make your reservation far in advance for a better deal.
Soggiorno di 1 notte ad agosto 2022
Risposta di Budget Inn , il giorno 28 ago 2022
Thanks for feedback, and sorry for the inconvenience like we are remodeling this hotel this time, we will make sure that next time if you visit here or stay here it's would be more good, again sorry for the inconvenience.

8/10 Buono

joseph p

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
will be nice when renovation is done. staff did everything possible to make our stay pleasant
Soggiorno di 2 notti a luglio 2022
Risposta di Budget Inn, il giorno 6 ago 2022
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us feedback. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Eccellente

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay!
Glad to see an old facility still used and kept clean.
Soggiorno di 1 notte a luglio 2022
Risposta di Budget inn , il giorno 2 ago 2022
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2022
Risposta di Budget inn, il giorno 6 lug 2022
Sorry for the inconvenience we are remodeling this place and out facilities at the moment but we will make sure next time you visit here you will be more happy. Thanks for your feedback.

6/10 Soddisfacente

Eddie, Springfield

Viaggio con la famiglia
Needs to be updated but staff was really nice
Soggiorno di 2 notti a giugno 2022
Risposta di Budget inn , il giorno 28 giu 2022
Thanks for your honest feedback, yes we are remodeling this place. We are trying our best to give our guest a nice service and better stay and we hope next time when you visit here we will make sure you will be happy, sorry for the inconvenience but we appreciate your feedback.

6/10 Soddisfacente

Robin

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Convient to venue
Soggiorno di 1 notte a giugno 2022
Risposta di BUDGET INN , il giorno 26 giu 2022
Thanks for your feedback.

10/10 Eccellente

Holly R

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exactly what I was looking for. Great price, comfortable and spacious room. I know I'm going to be back in this area again and am glad to know there's a reliable place to stay!
Soggiorno di 2 notti a giugno 2022
Risposta di Front desk, il giorno 9 giu 2022
Thanks, for your feedback, we hope you enjoy your day. We appreciate your business.

6/10 Soddisfacente

Linda

Viaggio di lavoro
Bathroom
The toilets really need to be updated they are so low and wobbly on the floor I thought it was going to break
Soggiorno di 1 notte a gennaio 2022
Risposta di Manager, il giorno 19 gen 2022
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. I hope that we will impress you with exemplary service during future visits.

2/10 Terribile

David

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grooooooooooooosssss
I didnt stay it was disgusting, filthy
Soggiorno di 1 notte ad agosto 2021
Risposta di Manager, il giorno 17 dic 2021
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Eccellente

Cynthia, Storrs

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The owner/manager was so kind and welcoming, sweet and courteous. That is so appreciated, maybe especially these days. Thanks so much for that, sir.
Soggiorno di 1 notte a novembre 2021
Risposta di Manager, il giorno 17 nov 2021
Thank you so much for the incredible rating. We look forward to your next visit!

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
No coffee. Bathroom very old. Bed was comfortable. Very large tv.
Soggiorno di 1 notte a ottobre 2021
Risposta di James, il giorno 1 nov 2021
Thanks for your feedback.

8/10 Buono

Douglas

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
It looks like the property is undergoing some much needed renovations. When we first arrived we weren’t sure whether or not we wanted to stay, but after checking in to our room and seeing that it was clean, we decided it was worth the price we paid. The beds were comfortable, rooms were clean and it was quiet at night. No amenities are offered, but not really expected given the price. It’s more of a place to rest at night and return to after a long day out.
Soggiorno di 4 notti a ottobre 2021
Risposta di Manager, il giorno 28 ott 2021
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price and also our room. We appreciate you taking the time to share your experience.

6/10 Soddisfacente

Kathy A

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Not Great
Quick and easy check in, room was very dated, not too clean, beds not very comfortable.
Soggiorno di 1 notte a ottobre 2021
Risposta di Manager, il giorno 11 ott 2021
We can't thank you enough for sharing your feedback with regards to our room. Please do consider us again on your next visit to the area.

6/10 Soddisfacente

Steve

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Good bedding, quiet, good wifi, good a/c- heater, helpful staff. No tissues supplied, no coffee maker, refrigerator froze my soda, no handrails in bathroom tub, no towel rack, poor lighting, no breakfast.
Soggiorno di 1 notte a ottobre 2021
Risposta di Manager, il giorno 8 ott 2021
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Soddisfacente

Chris

It was slightly alarming to have the attendant behind the desk take a photograph of my ID with their personal cell phone when I checked in.
Soggiorno di 2 notti a ottobre 2021
Risposta di Manager, il giorno 6 ott 2021
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Door open to other door probably for other room
Soggiorno di 1 notte a ottobre 2021
Risposta di Manager, il giorno 8 ott 2021
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!