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Recensioni per Comfort Suites near Westchase on Beltway 8

2.5 out of 5
Comfort Suites near Westchase on Beltway 8
7707 West Sam Houston Pkwy S, Houston, TX

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 484 su 1001 recensioni" "
Valutazione di 8 - Buono. 213 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 1001 recensioni" "
Valutazione di 4 - Scarso. 65 su 1001 recensioni" "
Valutazione di 2 - Terribile. 144 su 1001 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

KURIAN K

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good stay
Soggiorno di 2 notti a maggio 2024
Risposta di sunny, il giorno 10 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

4/10 Scarso

Alpana

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia
The property is old and needs renovation. Room was smelly and the furniture in the room was ripped.
Soggiorno di 2 notti a maggio 2024
Risposta di sunny, il giorno 10 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Jerry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di SUNNY, il giorno 8 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

8/10 Buono

Marcos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

6/10 Soddisfacente

syednazim

Bad management i complain aboud load speaker from my nigbor the lady in front desk dont help when ask her in morning she said the is no person in your nighbor its mean she is lazy and dont care about risidint
Soggiorno di 2 notti ad aprile 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Jackie

Soggiorno di 3 notti ad aprile 2024
Risposta di Nabina , il giorno 7 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! front desk, guest services

10/10 Eccellente

Graciela, Lufkin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was wonderful
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 Terribile

Zakaria

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They cut off water no call was made i need refund When water came back was brownish unsafe for showering I room was not cleaned i had to put request to do a day in advance . Guy at reception super rude he refused to take me in because reservation had Joseph and not youssef but same last name . They charged me 25 dollars for checking it bit over 11AM .. bedsheet had blood stain n matress has bug stain on right hand side .
Soggiorno di 4 notti ad aprile 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 Buono

Nguyen-Steven

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place was decent. Not 5 star nice but hey it was cheap enough. Would definitely stay here again although the breakfast leaves a lot to be desired.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sunny , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 Terribile

Jose

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Old furniture, dirty, roaches
Soggiorno di 3 notti a marzo 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Alma

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrible customer service. We were harassed about the amount of people in the room because we had 1 person visiting and said they were reviewing the camera and we had 6 people when it’s was 4 and 1 guest that left before 10pm. The room was disgusting. The pull out couch had blood stains and ripped everywhere and smelled horrible. Has no sheets on it and they provided no extra sheets. The room has a horrible mildew smell. The whole hotel starting from the parking lot was so dirty and gross.
Soggiorno di 4 notti a marzo 2024
Risposta di FOM , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

CHRISTOPHER

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Cesar

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Sunny , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

4/10 Scarso

Pachee, Corpus Christi

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Katherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the staff service
Soggiorno di 4 notti a marzo 2024
Risposta di Sunny , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 Terribile

Shalaman

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worse stay ever bugs & other people hair was on the bed room was dusty & musty carpet stinked
Soggiorno di 3 notti a marzo 2024
Risposta di sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Sheronda

Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Sabastian

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They overcharged you for room & keep your deposit after you tell them about an stain that was in the room before you checked in & basically it’s not worth it
Soggiorno di 1 notte a febbraio 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Guangyong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! Thank you, Sunny- front desk, guest services.

6/10 Soddisfacente

Anniellyn

Viaggio con la famiglia
It's not bad.
Soggiorno di 2 notti a febbraio 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Nina

Soggiorno di 1 notte a marzo 2024
Risposta di Sunny , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 Eccellente

Katherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked because it's affordable
Soggiorno di 2 notti a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

10/10 Eccellente

Charlise

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very helpful and respectful.
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 Terribile

Nylah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very horrible staff was rude!! House keeper never came to bring us towels they did want to give us another room or fix the problem with the bathroom, shower was broken so it flooded the bathroom. Do not go here!! I’m definitely calling corporate
Soggiorno di 2 notti a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 Buono

Natalie D

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
They cheap out on everything - no lids for the coffee cups so you don’t take a coffee to go. Not allowed to bring breakfast to your room. Couldn’t even get another coffee pod for in room machine.
Soggiorno di 4 notti a marzo 2024
Risposta di sunny, il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 Scarso

Gregory

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was old and rundown, the service was poor, and the location was inconvenient and depressing.
Soggiorno di 4 notti a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

tom

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely disgusting hotel.
Soggiorno di 4 notti a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 Scarso

hung

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Eric

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Terrible service
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Sean

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife booked the place with my account for her and my daughter for a stay during a friend's wedding. When she is trying to check in after the wedding around 12:30am, she was told that because I was not there, she will not be able to check in even through the room is fully paid and she has the credit card that the room is booked under. I was on the phone with the Indian guy at the front desk and ask him what we need to do for my wife to check in, we were told that he will not do anything. I plead to him for reason, because it's late and how moral is it to turn my wife and young daughter away when we have paid for the room and planed to stay there. The whole time he just smirked and said he will not do anything. Later on, when on the phone with Expedia, I was told we only have to call Expedia and change the name on the reservation, 2 min job. The guy fully knows this and refuse to tell us. By this time, my wife has already left and had to find a new place to stay 1:30am in the morning with my daughter in tow. Shame on them if this is how they treat their guest, with the room already paid for. Instead of telling us how to solve the problem, he threaten to call the cop on my wife and daughter if they don't leave the property. Remember, this is with the room fully paid for and booked. Terrible place how they treated us, they put my wife and daughter in danger and robbed us our money. Let's hope karma comes around and they get what they deserve.
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Cody

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unsanitary. Couch was disgusting wouldn’t even sit on it. Bad part of town. Would never stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Brenda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Television NOT working. AC fan very noisy, NO hair dryer, NO trash bin, NO desk chair, No phone. Thank goodness! There's a bed.
Soggiorno di 1 notte a marzo 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 Buono

Baicheng

Soggiorno di 1 notte a febbraio 2024
Risposta di SUNNY , il giorno 1 mag 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! Thank you, Sunny- front desk, guest services.

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Minimal service
They really don’t care to provide any services. Toilet was running and not working properly since day one. No one came to look at it. In order to get fresh towels you have to bring your old one to the desk to exchange for fresh ones. They don’t do room service unless you requested in advance. Would not recommend.
Soggiorno di 2 notti a febbraio 2024
Risposta di Front desk, Guest service , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 Scarso

Budi, Abbeville

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Need maintenance and better staff
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Jared

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

8/10 Buono

Lerica

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoyed our stay
Bed cover was torn but no big deal . I reserved a room with 2 queen beds but was given king size bed but we adapted
Soggiorno di 3 notti a febbraio 2024

10/10 Eccellente

Jose

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Jenny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Clem

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024

4/10 Scarso

Huynh Vi Tran

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
You promise to refund my deposit within 3-5 days. I still haven't seen it
Soggiorno di 2 notti a gennaio 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Hang

Soggiorno di 1 notte a gennaio 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 Terribile

Erliet Sardiñas

Soggiorno di 1 notte a gennaio 2024
Risposta di SUNNY , il giorno 1 mag 2024
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 Buono

Samantha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice!
Soggiorno di 1 notte a gennaio 2024
Risposta di sunny, il giorno 7 feb 2024
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! front desk, guest services

2/10 Terribile

Leslie

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Never staying here again.
When we checked in they didn't inform us that you had to request the room to be cleaned 24 hours in advance. We stayed 3 nights had to ask for towels, had to ask for toilet paper, and our trash was overflowing. The breakfast was toast, sweet cereal, or waffles. It was ridiculous how little they had and the staff was not courteous and couldn't have cared less if you had what you needed or if you were enjoying your stay. The hotel needed maintenance, but I guess if they couldn't get anyone to clean the rooms they certainly weren't going to pay to have something fixed. I wish I had thought to take a picture of the trash overflowing in our rooms, but I did take one of the signs in the elevator. Needless to say, we will not be returning to stay here when we return to Houston.
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Baicheng

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Gordon

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Good location, but won't stay here again!
This location offered a weekday breakfast, but it was quite limited, juice machine was broken, no water available. The couch in our room was destroyed, it looked and smelled as if it had been outside and scratched by a bunch of cats.
Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Marjorie

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst hotel stay
I was given room with big stain on floor. Requested a change and was given one with many stains on the floor. Was exhausted so spent the night after complaining and being promised cleaner room the next day. Spent the second night in the filthy room because they refused to honor their promise to move me the next day. There is no food for breakfast. Had to ask for hot water to make tea. One person told me there was no hot water. No fruits. Only thing put out were waffles, bread, cereal and yogurt.
Couch in the room
Dirty carpet
Soggiorno di 2 notti a gennaio 2024

8/10 Buono

Todd, Seattle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and affordable
Soggiorno di 3 notti a gennaio 2024