Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 536 su 1001 recensioni" "
10 - Eccellente
536
Valutazione di 8 - Buono. 330 su 1001 recensioni" "
8 - Buono
330
Valutazione di 6 - Soddisfacente. 88 su 1001 recensioni" "
6 - Soddisfacente
88
Valutazione di 4 - Scarso. 27 su 1001 recensioni" "
4 - Scarso
27
Valutazione di 2 - Terribile. 20 su 1001 recensioni" "
2 - Terribile
20
9,0/10
Pulizia
9,0/10
Personale e servizio
8,6/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Carol
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone and everything was wonderful.
Carol
Soggiorno di 4 notti ad aprile 2024
Risposta di LaWanda , il giorno 26 apr 2024
Dear Carol,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Stella
Viaggio di lavoro, Viaggio con la famiglia
17 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Check in was fast, staff was courteous. Room was clean but dated.
Stella
Soggiorno di 1 notte ad aprile 2024
Risposta di LaWanda , il giorno 19 apr 2024
Dear Stella,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Dana
Viaggio con la famiglia
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was great.
Dana
Soggiorno di 3 notti ad aprile 2024
Risposta di LaWanda , il giorno 15 apr 2024
Dear Dana,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Gustavo
1 apr 2024
Gustavo
Soggiorno di 1 notte a marzo 2024
Risposta di LaWanda , il giorno 22 apr 2024
Dear Gustavo,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Yeny S
Viaggio con la famiglia
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Better than ever, super clean and quiet.
Yeny S
Soggiorno di 1 notte a marzo 2024
Risposta di LaWanda , il giorno 15 apr 2024
Dear Yeny,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
carlos andres montes de oca
Viaggio di gruppo
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
carlos andres montes de oca
Soggiorno di 2 notti a marzo 2024
Risposta di LaWanda , il giorno 15 apr 2024
Dear Carlos Andres,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Melissa, Katy
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Melissa
Soggiorno di 1 notte a marzo 2024
Risposta di LaWanda , il giorno 15 apr 2024
Dear Melissa, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Viaggiatore verificato
8 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a febbraio 2024
Risposta di LaWanda , il giorno 15 apr 2024
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Buono
Raul
Viaggio di coppia, Viaggio di lavoro
28 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Street traffic was loud at night
Raul
Soggiorno di 2 notti a gennaio 2024
Risposta di Leah B, il giorno 31 gen 2024
Dear Raul,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
NHAT
Viaggio di lavoro
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our stay was very comfortable and quiet. Thank you
NHAT
Soggiorno di 1 notte a gennaio 2024
Risposta di Leah B., il giorno 12 gen 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Buono
Clayton
Viaggio con la famiglia
29 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access from freeway. Near shopping and dining
Clayton
Soggiorno di 1 notte a dicembre 2023
Risposta di Leah B., il giorno 31 dic 2023
Dear Clayton,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Brittney
Viaggio con la famiglia
29 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
As soon as you walk in you’re welcomed. Overall the hotel was very clean! All our needs were met. A time was had with zero problems.
Brittney
Soggiorno di 2 notti a dicembre 2023
Risposta di Leah B., il giorno 31 dic 2023
Dear Brittney,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Martha
Viaggio con famiglia e bambini piccoli
23 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
New carpet and fresh paint
Martha
Soggiorno di 1 notte a dicembre 2023
Risposta di Leah B., il giorno 26 dic 2023
Dear Martha,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Terrell
Viaggio con la famiglia
18 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Terrell
Soggiorno di 2 notti a dicembre 2023
Risposta di Leah B., il giorno 20 dic 2023
Dear Terrell,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Joan
Viaggio di coppia, Viaggio di lavoro
10 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The night manager, Christian, was wonderfully pleasant & helpful. Room was clean & comfortable. I do recommend staying here.
Joan
Soggiorno di 1 notte a dicembre 2023
Risposta di LaWanda , il giorno 13 dic 2023
Dear Joan,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 Eccellente
Leobardo
1 dic 2023
Leobardo
Soggiorno di 1 notte a novembre 2023
Risposta di LaWanda , il giorno 13 dic 2023
Dear Leobardo,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
6/10 Soddisfacente
Karrah
Viaggio con la famiglia
20 nov 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Needs updating
The staff were all very friendly and helpful. The location is great and the room was clean. However, the bed was probably the worst I’ve ever slept on, it was hard and very uncomfortable. Also, there were not usb connections for charging technology.
Karrah
Soggiorno di 1 notte a novembre 2023
Risposta di LaWanda , il giorno 29 nov 2023
Dear Karrah,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 Eccellente
Toni
9 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Christian rises above the best
Christian Moore was awesome. It was obvious he has a passion for service to his guest. Great job Christian
Toni
Soggiorno di 1 notte a novembre 2023
Risposta di LaWanda , il giorno 13 nov 2023
Dear Toni,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 Eccellente
Allante
Viaggio di gruppo
6 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff was amazing! Clean room and extra accommodations
Allante
Soggiorno di 3 notti a novembre 2023
Risposta di LaWanda , il giorno 7 nov 2023
Dear Allante,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 Eccellente
Jacqueline B
Viaggio di coppia
6 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable bed, clean rooms. Very personal service.
Jacqueline B
Soggiorno di 1 notte a novembre 2023
Risposta di LaWanda , il giorno 7 nov 2023
Dear Jacqueline,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 Eccellente
Yvette, Rochester
Viaggio con la famiglia
5 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really appreciated the warmth of the staff and how friendly they were
Yvette
Soggiorno di 7 notti a ottobre 2023
Risposta di LaWanda , il giorno 7 nov 2023
Dear Yvette,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
8/10 Buono
christopher
11 ott 2023
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Located well
christopher
Soggiorno di 1 notte a ottobre 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Christopher,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Buono
Singaravel
10 ott 2023
Singaravel
Soggiorno di 2 notti a ottobre 2023
Risposta di LaWanda , il giorno 7 nov 2023
Dear Singaravel,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
8/10 Buono
Leobardo
Viaggio con la famiglia
5 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Leobardo
Soggiorno di 1 notte a settembre 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Leobardo,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Traci
Viaggio di gruppo
29 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfy
The front desk staff were very nice and helpful, our room was clean and comfy. The area was safe.
I’m not sure why there was a parking charge as there wasn’t an attendant.
Traci
Soggiorno di 1 notte a settembre 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Traci,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Cesar
25 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cesar
Soggiorno di 1 notte a settembre 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Cesar,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Dedria
Viaggio di coppia, Viaggio di lavoro
21 set 2023
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
We picked courtyard due to shuttle but we can’t stay again as or test start at 7 am and shuttle.do not start till 7 am.
Dedria
Soggiorno di 6 notti a settembre 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Dedria,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Osareni
Viaggio di lavoro
1 set 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Courtesy of the receptionists. They were very good and responsive.
Osareni
Soggiorno di 1 notte ad agosto 2023
Risposta di LaWanda , il giorno 1 set 2023
Dear Osareni,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
4/10 Scarso
Marie
Viaggio di gruppo
29 ago 2023
Non mi è piaciuto: Pulizia
I booked a handicap room with 2 doubles. When I arrived they said the amount I paid did not cover a handicap room with 2 doubles. Unfortunately I chose a non refundable accommodation thru Expedia so I was at their mercy. I ended up having to pay an additional $20/night to get the room I needed.
My stay was for 3 nights. I didn't understand why my room wasn't cleaned after the 1st night. They said for multiple night stays they clean every other day. Nowhere did it notate that in Expedia. So we had over flowing garbage in our room which made it unpleasant. There was no blow dryer in the bathroom but they were able to provide 1. The rolling office chair was broken but they were able to replace it. The bed was extremely hard & uncomfortable. I wouldn't stay there again.
Marie
Soggiorno di 3 notti ad agosto 2023
Risposta di LaWanda , il giorno 20 ott 2023
Dear Marie,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
8/10 Buono
Zimmerman
Viaggio di lavoro
22 ago 2023
Mi è piaciuto: Pulizia e comfort della camera
Zimmerman
Soggiorno di 1 notte ad agosto 2023
Risposta di LaWanda , il giorno 1 set 2023
Dear Zimmerman,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Leobardo
17 ago 2023
Leobardo
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 1 set 2023
Dear Leobardo,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with front desk leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Anthony
Viaggio di lavoro
12 ago 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The TV remote was cumbersome & difficult to use. Elevators need to have a/c.
Raven at the check in desk was efficient & polite.
Anthony
Soggiorno di 2 notti ad agosto 2023
Risposta di LaWanda , il giorno 14 ago 2023
Dear Anthony,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Soddisfacente
Harriet
Viaggio con la famiglia
6 ago 2023
Mi è piaciuto: Pulizia e comfort della camera
Just had a few issues. Was staying with my son who needed the shuttle to go back and forth to MD Anderson Cancer Center, which was great (Harry was awesome!) however since being short a driver we could only utilize it till 3 pm. Did not care for the cashless policy. Staff was friendly and helpful.
Harriet
Soggiorno di 4 notti a luglio 2023
Risposta di LaWanda , il giorno 14 ago 2023
Dear Harriet ,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with Our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
2/10 Terribile
Michael
Viaggio di lavoro
30 lug 2023
The first room I had the shower didn’t work. Moved to a second room, hot water in sink, no hot water in the shower. Had to wash my hair in the small sink, but the shampoos were mounted on the wall in the shower so I had to set my hair, walk in the shower to get shampoo, rinse, back to shower for conditioner.. not good
Michael
Soggiorno di 1 notte a luglio 2023
Risposta di LaWanda , il giorno 31 lug 2023
Dear Michael,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any further issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
24 lug 2023
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Entrance was dirty and smelly from garbage can outside front door. Something had leaked out of the garbage can and had dried all over the concrete. Concrete needs to be power washed and cleaned. Everything else was very clean.
Viaggiatore verificato
Soggiorno di 2 notti a luglio 2023
Risposta di LaWanda , il giorno 26 lug 2023
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Suzanne
Viaggio con la famiglia
18 lug 2023
Mi è piaciuto: Pulizia e comfort della camera
Great two night stay - staff & hotel awesome
Great two night stay. The hotel was awesome and the staff was also!
Suzanne
Soggiorno di 2 notti a luglio 2023
Risposta di LaWanda , il giorno 20 lug 2023
Dear Suzanne ,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Bogdan
Viaggio di lavoro
15 lug 2023
Mi è piaciuto: Pulizia e comfort della camera
Bogdan
Soggiorno di 6 notti a luglio 2023
Risposta di LaWanda , il giorno 17 lug 2023
Dear Bogdan ,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 Eccellente
JOSE ANTONIO
Viaggio di lavoro
28 giu 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I liked everything, good stay and I recommend this place.
JOSE ANTONIO
Soggiorno di 1 notte a giugno 2023
Risposta di LaWanda , il giorno 29 giu 2023
Dear Philip Knisely,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Philip
Viaggio con la famiglia
26 giu 2023
Mi è piaciuto: Pulizia e comfort della camera
Great place for my family to stay
I booked the room for my nephew and his family. They enjoyed their stay and we're pleased with their room and breakfast.
Philip
Soggiorno di 2 notti a giugno 2023
Risposta di LaWanda , il giorno 27 giu 2023
Dear Philip ,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 Scarso
Dennis
23 giu 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We didn’t get the two separate double beds that we chose online
Dennis
Soggiorno di 1 notte a giugno 2023
Risposta di LaWanda , il giorno 27 giu 2023
Dear Dennis ,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 Eccellente
Jalen
13 giu 2023
Mi è piaciuto: Pulizia e comfort della camera
Jalen
Soggiorno di 3 notti a giugno 2023
Risposta di LaWanda , il giorno 19 giu 2023
Dear Jalen ,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
2/10 Terribile
Shawn
2 giu 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Horrible service, and rude manager. Better hope everything goes perfect or you'll run into a nightmare.
Shawn
Soggiorno di 2 notti a maggio 2023
Risposta di LaWanda , il giorno 5 giu 2023
Dear Shawn ,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of Service is an isolated incident
8/10 Buono
Glen
Viaggio con la famiglia
24 mag 2023
Mi è piaciuto: Pulizia e comfort della camera
Glen
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 26 mag 2023
Dear Glen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Eccellente
Timothy
Viaggio di lavoro
22 mag 2023
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The shower in my room had not been cleaned. There was a used bar of soap still there.
Timothy
Soggiorno di 2 notti a maggio 2023
Risposta di LaWanda , il giorno 22 mag 2023
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
julia
21 mag 2023
Mi è piaciuto: Pulizia e comfort della camera
julia
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 22 mag 2023
Dear Julia,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Clayton
15 mag 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clayton
Soggiorno di 2 notti a maggio 2023
Risposta di LaWanda , il giorno 5 giu 2023
Dear Clayton,On behalf of the entire hotel team, I want to thank you for sharing about recent visit ..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Justin
11 mag 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location, good food spots close by. Property itself needs a little TLC on ceilings on 3rd floor.
Justin
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 15 mag 2023
Dear Justin,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Monique
Viaggio con la famiglia
9 mag 2023
Mi è piaciuto: Pulizia
Monique
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 15 mag 2023
Dear Monique,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
Angela
Viaggio con la famiglia
8 mag 2023
Mi è piaciuto: Pulizia e comfort della camera
Angela
Soggiorno di 1 notte a maggio 2023
Risposta di LaWanda , il giorno 15 mag 2023
Dear Angela, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Eccellente
jerry
Viaggio con la famiglia
30 apr 2023
Mi è piaciuto: Pulizia e comfort della camera
Beds still creak. They were redone several years ago and have creaked since then. Tubs need to be updated to showers. Thanks for still having closets.
jerry
Soggiorno di 1 notte ad aprile 2023
Risposta di LaWanda , il giorno 1 mag 2023
Dear JerryI recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit . Your concerns has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.