Ville a Huizhou

“景色好美，但酒店有點舊了，火舞表現很好看。但其他服務和配套去不到五星酒店及這個價錢。”

“The WiFi was nonexistent except in the lobby right next to the desk. The hotel was pretty but the location is so out of the way. There is construction going on all around it. These conditions were less than ideal for a foreigner visiting for the first time. I ended up checking out on the same day and finding a hotel in the city. ”

“酒店的室外泳池和海景确实不错，是为数不多的亮点，但除此之外，整体体验与其五星级定位有明显差距。 首先，硬件设施较为一般，例如房间电视几乎无法正常观看，体验较差。服务方面问题更为突出，整体水准明显不达标，员工服务意识和专业性都不足，很难让人感受到五星级酒店应有的品质。 入住过程尤其令人不满意。我预订的是海景双床房，但最初却被安排到单床房；第一次投诉后被更换到 partial sea view 房型，依然与预订不符；直到再次投诉，才最终入住到正确的房型。整个过程反复折腾，耗费时间也影响了入住心情。此外，大堂经理当时承诺赠送下午茶作为补偿，但最终并未兑现，这一点非常减分，也让人对酒店的服务承诺产生质疑。 餐饮方面同样不尽如人意。无论是早餐还是晚餐，价格都偏高，但菜品选择少、口味也较一般，性价比很低。餐厅服务更是比较混乱，服务人员专业度不足，甚至给人一种临时工在服务的感觉。 总体来看，这家酒店在景观上尚有优势，但无论是硬件、服务还是餐饮，都难以匹配五星级酒店的标准，整体体验令人失望。”

“The front desk service was excellent, and the accommodation was very convenient for travel. The transportation was also very safe.”

“건물이 지어진지 얼마안돼서 깨끗하고 조식 종류도 다양해서 좋았어요. 세면대에서 세수하는데 ㄲ ㅜ린 냄새가 좀 나서 그것만 빼면 에어컨도 빵빵하니 좋았습니다.”