Ville a Huizhou

“小管家體貼，微信我們各樣旅遊的資料，提醒我們有甜點和早餐時間。房間整潔”

“We stayed at this hotel for one night in early May. The panoramic sea view was truly stunning, but the room rate was understandably a bit high. Also, the shower head in the bathroom needs repair. That said, the room was very clean, and the staff were extremely helpful. I don’t have the “Meituan” smartphone app, but I needed to buy some medicines—so the staff were willing to assist me with that. I especially liked the music amplifier installed in the hotel room, which added a great atmosphere to...

“*”

“Central AC of the rooms was turned off, so my room was 27 degrees celsius. After going to front desk to ask to be switched on, I was offered a fan. Not what we would expect from a Sheraton Resort experience... After a complaint to corporate guest services, I had my room changed to one that had individual AC. I had the problem solved, but had to go through corporate. Such a shame, because the hotel view of the reservoir is stunning. They are clearly facing lack of customers, so it seems that...

“客房整潔，職員貼心，環境優美。”