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Recensioni per Long Beach Resort

4 out of 5
Long Beach Resort
Sahl Hashish, Hurghada, Red Sea Governorate

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 26 su 108 recensioni" "
Valutazione di 8 - Buono. 35 su 108 recensioni" "
Valutazione di 6 - Soddisfacente. 28 su 108 recensioni" "
Valutazione di 4 - Scarso. 11 su 108 recensioni" "
Valutazione di 2 - Terribile. 8 su 108 recensioni" "

8,0/10

Pulizia

7,6/10

Personale e servizio

8,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

eugenio, roma

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
buono per il sole e il mare......per il resto..
16 giorni ...ma.. manca organizzazione..per esempio "hiltonhonors silver card"..trattato come........turisti" primitivi" inesperti da paesi .".orientali."..che si abbuffano e ubriacano di birra,,,,ALL INCLUSIVE ,!! per fortuna erano pochi..causa terrorismo.altrimenti quando sono 4/500...e si caricano di banane, cornetti pizzette,arance, ecc..( all Inclusive..)scene non da hotel.. sicuramente...lascio a Voi il giudizio. il tutto evidenziato a responsabili....ma senza esito..!!!!! troppe salcicce,patate,polpette,peperoni,cipolla....buone (forse) per popolazioni baltiche... sperando che le cose possano migliorare poiché il mar rosso è sempre bello. da notare che eravamo 2 italiani 4 inglesi 4 tedeschi...il resto tutti...russi,ucraini ecc..--!! possiamo affermare..."...pecunia non oleat "..vecchio detto latino..------------- pensate che alla reception..ho fatto vedere la mia SILVER CARD HILTONHONORS...non la conoscevano...e alla domanda cosa é... ho dovuto spiegarne validità e vantaggi...!? no comment---- un cordiale saluto, buon lavoro --- da Roma, dott.prof.paladino eugenio e Signora. ---

8/10 Buono

Paolino, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Struttura bellissima e pulita cibo non eccezionale
Confermo le altre recensioni struttura bellissima con verde e piscine eccezionali non manca veramente niente unica pecca il cibo un Italiano si deve addattare ai cuochi egiziani che comunque la pasta non la sanno fare.Niente da dire sul berbecue sempre presente sia a cena che ha pranzo.

2/10 Terribile

carlo

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
evitate questo hilton
non pensavo che potesse esistere un hilton cosi dopo un giorno abbiamo cambiato pagando ans spese un altro hotel

8/10 Buono

jillian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 10 notti a ottobre 2021

2/10 Terribile

Viaggiatore verificato

Soggiorno di 5 notti a marzo 2021

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad aprile 2018

6/10 Soddisfacente

Viaggiatore verificato

Decent
Decent stay, food was okay. Was hoping the restroom would be in better shape. The food was all inclusive which was fantastic, but didn't change much from day to day
Soggiorno di 3 notti ad agosto 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Preis/ Leistung sind klasse! Toller Kurzurlaub - jederzeit wieder!
Soggiorno di 5 notti a giugno 2018

10/10 Eccellente

Ramy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice vacation
I enjoyed staying here, evey thing was perfect food, location and stuff , just need more renovation for the furniture Special thanks for receptionists Stayed May 2018
Soggiorno di 5 notti a maggio 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
great value
Not the most luxurious experience but the value is unbeatable. you will love your stay if you set your expectation for basic service (knowing how much you paid for your all inclusive). highly recommended for its long, quiet and exclusive beach with access to coral reefs. pools are nice. food is average but plentiful, and the buffet slightly changed every day. equipment rental was also very cheap. The newly refurbed rooms are good. the first room we were checked in was apparently used by a heavy smoker and smelled like cigarettes, make sure you ask for a non-smoking room. sometimes you need to haggle with reception for better service/better room. speak to management if necessary and all will be resolved.

8/10 Buono

Ibrahim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

AMR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Rob

Not a 5 star room
They have five star amenities but our suite was not a five star suite. It was outdated and had a 1980’s motif

6/10 Soddisfacente

Ahmed

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Average but not bad
Outdated rooms, very poor wifi in the lobby, you must park your car in the parking which is out of the hotel entrance, food is average and the desserts are the same everyday during lunch or dinner, pool animation activities are held only in the big pool which the water are cold. And my recommendation to shift it to the heated pool which peoples are using more, no marketing flyers or menus in the rooms (nothing say that it's a Hilton hotel). Hilton marketing standards should be the same in all hilton brands, during c/out the FO refused to put my HH loyalty card as I booked through another online channel while when making the reservation I found better rates @hotels.com than hilton.com (which should not be). special thanks for the HK who was cleaning our room daily.

8/10 Buono

Hussein

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
فندق منتهيه صلاحياته لايستحق الاربع نجوم او اقل
الخدمه سيئة جداً والنشاطات شبه معدومه الاماكن العامه من مسابح الى بارات الى مطاعم تحتاج متابعه ونظافه الفندق لايستحق اكثر من اربعة نجوم او اقل لا انصح بالاقامه فيه

6/10 Soddisfacente

Alper Hamdi

Non mi è piaciuto: Pulizia e comfort della camera
No need to stay there
We stayed with friends a day at Hilton. The hotel is spread in a vast area. Our building number was 95 which was so far to the restaurant and beach area. Room was old furnished and the bed was so old worn. Breakfast quality was poor. I wouldn't recommend to stay there.
Soggiorno di 1 notte a dicembre 2017

2/10 Terribile

monica , sweden

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rude staff, broken furniture, no towels in the room... it can be a long list. Choose another hotel.
Soggiorno di 1 notte a settembre 2017

2/10 Terribile

CHUNXI

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
最差的希尔顿酒店！
Soggiorno di 1 notte a settembre 2017

6/10 Soddisfacente

Ashraf, Los Angeles

Mi è piaciuto: Pulizia e personale e servizio
Ok hotel. Beach is far and not good for swimming
Bad experience. I had a all inclusive reservation and the staff argued with us as we have breakfast only. I took us around 2 to three hours to resolve this issue. And the wi Fi was very very bad.
Soggiorno di 7 notti ad agosto 2017

6/10 Soddisfacente

Ahmed, Egypt

Not bad stay
Bathroom is bad not Hilton related Nice staff Breakfast is also not related to hilton Privacy for rooms is excellent
Soggiorno di 4 notti a luglio 2017

2/10 Terribile

Ash, Harrow

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
There is hope
Bought an excursion from the hotel rep. I was ill informed on what was to come. Terrible experience
Soggiorno di 7 notti a maggio 2017

10/10 Eccellente

nina, London

Mi è piaciuto: Pulizia e personale e servizio
Nice hotel.staff are Amazing
We had a wonderful time at the Hulton hurgharda staff are very friendly and very helpful They will go out there way to help you . food was great.The only thing that let's the hotel down is the furnishings they need to be updated. Very clean hotel. pool areas are beautiful, beach is beautiful .we also when on the ships curse for the day to paradise island had an amazing day.i would like to thank all the staff at the hotel for there help.
paradise island

8/10 Buono

sadi, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good Experience x
Stayed at Hilton long Beach - Hotel was amazing itself and the location was fab. Little disappointed with the bathrooms but overll all it was good expreinced to stay there. staff is very good and kind. Hurghada is nice place to visit and you feel good. there is no security issues or any problem which alot of ppl said when i booked the holidays. i would recommend anyone looking to go there. you will enjoy
Risposta di Waleed, il giorno 15 mar 2017
Dear Sadi, Thank you for choosing to stay with us, its a pleasure to know you had a good experience at our beautiful resort. Please accept our sincere apologies for any disappointment caused, kindly rest assured your feedback is taken into consideration for further improvement. Once again, thank you for your positive opinion and for recommending our resort to everyone you know. Looking forward to welcoming you again soon. Kind regards Management

4/10 Scarso

frank

Non mi è piaciuto: Condizioni e dotazioni della struttura
disappointing all inclusive
we were aware from previous reviews that this place was a little tired. what I wasn't prepared for was the difficulty in getting a drink on the all inclusive tariff! a nice (but smoky) bar was available but you had to be out from 7 in the evening, meaning you had to sit in reception and ask the (often only) waiter to go into the bar and get you a drink. the aqua bar was ok, tired but decent service, but dreary piped music deterred us from staying long. the last resort was the nightclub, which insisted in servicing beer and other drinks in tiny plastic cups!
Risposta di Amani, il giorno 11 mar 2017
Thank you Frank for your recent visit to the Hilton Hurghada Long Beach Resort and for your review; we sincerely apologize for your disappointing experience with us. We appreciate your positive comments about our beach facility, kindly rest assured that we continually make every effort to maintain our property and attempt to keep all our areas clean and in working order. As a four-star property, we endeavour to deliver the exemplary Hilton standard of service and experience to all our guests; we will evaluate points mentioned in your feedback moving forward as we work to more effectively address the needs of our guests. I do hope that this experience will not deter you from visiting the Hilton Hurghada Long Beach in the future. Should you be considering such a visit, I would greatly upgrade your accommodation with complimentary VIP treatment and demonstrate to you that what happened in your case is not typical of Hilton Long Beach level of customer service. Best regards Management

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tolles Resort für Familien
Wir waren im Februar dort und hatten sehr gutes Wetter, tagsüber über 20 Grad, nachmittags allerdings sehr windig. Zimmer und Hotel sind völlig ok, das Essen gut und das Personal sehr hilfsbereit.

8/10 Buono

Mouss, Paris

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Hôtel agréable, proximité mer
Nous y avons séjourné une semaine début Février à 6 personnes. Séjour reposant et agréablement surpris par l'accueil et la disponibilité du personnel. De grands espaces, notamment à la plage qui longe cet hôtel. 3 restaurants à disposition et des coins bar éparpillés un peu partout dans l'hôtel qui permet de boire et manger à toute heure. Les températures ont également été au Rendez-vous, 24 à 27 degrés. Excursions à faire absolument, Quad dans le désert + plongée et visite des îles alentours. Nous y retournerons avec plaisir.
Piscine Hôtel

8/10 Buono

OLEG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Hayley, manchester, england

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice hotel on the beach
Friendly check in staff. We got up graded with our room so were very pleased. We travelled as a family, 2 adults, 2 daughters aged 8 and 5. Room cleaned daily. Plenty of sunbed space and on the beach. Food ok but not great selection for anyone who a bit fussy. Always fresh pasta. Not great bar choice. Bar in lobby stopped all inclusive drinks at 7pm so you then have to go to only other bar which was always cold. Overall nice hotel, very friendly and helpful staff.

6/10 Soddisfacente

Cagri, Istanbul

Mi è piaciuto: Personale e servizio
Old Hotel with good staff
We stayed there for 5 nights (28.12.2016 - 02.01.2017). Two young coples. The hotel has a big area. Some of the rooms are very far away from the main building, where you have nearly all the facilities. Be careful with the room location ib the check in time. Below pros and cons: Cons: The all inclusive food had an avarage quality. Local drinks were terrible. The snacks and drinks near the pool were not good. There was a heated pool. The hotel is far away from the city center (nearly 20 km) There is no shuttle servşce from the hotel to the city center. The only options is taxi service Hotel's taxi service is more than double price than the ordinary taxis in the city. Pros: The furnitures in the room were old but still comfortable. The coral reefs near the hotel were rich. I strongly recommend you the tours operated by Zidane's company. We took the tour to red sea and it was superb. The sea itself is like a giant aquarium. The tour company owner Zidane is a very cool man and he has good staff in his tours. The safari tour to the desert was again very good. We arranged a tour to cairo with Rusalka Tour. It was good and cheap ( The bus took us at around 01:00 o'clock and we drove to cairo for 6 hours. We went to the museum, pyramids, papyrus shop and parfume shop. We were at around 00:30 in hotel back)

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disappointing
- The food was virtually the same every day and poor quality. They offered a different meat but then the salads, sides and desserts were always the same. This was additionally frustrating because some of our party did not eat meat so for every meal they just ate the sides. Pasta was offered but again, one sauce which was the same every day and the pasta was overcooked. - The dining rooms lacked atmosphere and character, feeling more like a cafeteria. The service was mostly friendly but staff were poorly trained. The Podium restaurant was never full but we were told we could not book because it was full?!? - The rooms and accommodation buildings were in need of renovation with worn furniture and mold in the bathrooms; however, the cleaning staff were friendly and did their best. - There were two bars, both of which permitted smoking so we didn't spend time in either of them. Being December we could only be in our room after dinner because it was too cold to be outdoors. One bar opened onto the main lobby, which therefore also smelled of smoke. - The wifi was very poor and could not cope with more than a few people connecting at one time. - On several days there were simply no towels for us to use for the pool/beach. - Vendors constantly approached us at the poolside trying to sell tour packages and water sports, which got to be annoying. - Overall a disappointing experience with staff trained to follow rules instead of thinking of solutions. We would not go back.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent, and every thing was good goodfacilities

6/10 Soddisfacente

Petra, Frankfurt

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Schön gelegene Anlage, aber kein Hilton Standard
Die öffentlichen Bereiche des Hotels sind sehr gut in Schuss. Die Zimmer sind geräumig, die Anlage sehr schön. Die Zimmer sind schön geschnitten, aber abgewohnt, Renovierungsarbeiten schlecht oder notdürftig durchgeführt. Nachdem wir uns über die ersten Zimmer beschwerten, wurden uns neue Zimmer 816 und 817 zugewiesen. Wir können sagen, dass das Servicepersonal alles gegeben hat, um uns zufriedenzustellen. Die Zimmer waren stets gut geputzt, und der Service war super. Aber der allgemeine Eindruck der Zimmer war nicht schön. Wie wir dann erfuhren, werden diese Zimmer in Kürze einer Renovierung unterzogen. All-inclusive können wir nicht empfehlen. Das Essen ist gut, große Auswahl, aber das Buffet wiederholt sich ständig, es gibt keine große Abwechslung. Die lokalen Getränke sind an bestimmten Stellen zu bestimmten Uhrzeiten inklusive. Da wir die Frankfurter Hilton Hotels kennen, hatten wir einen anderen Standard der Zimmer und Verpflegung erwartet.

8/10 Buono

Al, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent management , Best location
Excellent management , Best location Excellent management: They really care guest comments and feedback and try their best to satisfy their customer , very professional !!! Best Location : Quite and calm , far away from city , however you can reach city by very cheap taxi, Nice beach with their own snorkelling dock

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Flott beliggenhet ved stranden.
Veldig bra renhold, litt slitt, men fine områder, hage, strand mm.

6/10 Soddisfacente

esam

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
6
كان منتجع جميل ولاكن الوجبات ضعيفة جدا ولم ترتقي بالمستوي المطلوب

8/10 Buono

hassan, egypt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
متعة الاقامه
اقامه جيده واستمتعت كثيرابحمامات السباحه والشاطيئ

6/10 Soddisfacente

Rania, IA

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
nice hotel
Nice hotel, great location, rooms are nice spacious, very clean, bathrooms need renovations, staff Mostly very friendly & helpful. The food was good but needs more varieties, animation team made a nice atmosphere by the pool and at night, the manager was v helpful ( having a security issue and needed to change my room), he and the accompanying team acted properly and fast, providing a new great room, changing security codes for the previous room.

8/10 Buono

Roy, Göteborg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotell med möjligheter
Läget kommer att fälla avgörandet den dagen oroligheterna i Egypten vänder. Hotellet har potential att bli attraktivt. Maten bör "europiseras" för att locka oss i Norden

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not at Hilton standards
OK hotel for a 4 star. Would expect more in comfort for a Hilton property. No heating in the rooms (and in winter days it does get cold!!). Food: poor quality! Service at the reception and room cleaning: great. In the restuarant: rude.

8/10 Buono

Tina, England

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good

4/10 Scarso

Rénat, Annecy

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
un peut isolé
un peut loin du centre ville personnel sympa restaurant pas très bien

10/10 Eccellente

Fodor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

JAIME, Lorena, SP, Brazil.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
EXCEPCIONAL RESORT HOTEL. ALTAMENTE RECOMENDADO.
Excelente Hotel Resort. Funcionários muito capacitados, sempre simpáticos e prontos para atender. A estrutura do Resort é excepcional. Tudo muito bem conservado e limpo. No resort tem de tudo, excelente piscina, recreação, discoteca, diversos restaurante, excelente praia com toda infraestrutura.

10/10 Eccellente

Eva, Danmark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
et billigt hotel med en rigtig høj kvalitet. masser af ting at lave på hotellet.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hat seine besten Jahre hinter sich!
Wer's groß mag mit viel Programm und mehr von Masse als von Klasse hält... Vor 20 Jahren sicherlich eine tolle Anlage, verkommt aber leider immer mehr; der Strand ist hässlich. Allerdings im Verhältnis sehr günstig und daher ein ausgezeichnetes Preisleistungsverhältnis

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Sehr schöne Anlage in guter Lage
Das schlechteste Hotel, welches ich bis jetzt in Ägypten besucht habe. Essen mangelhaft, Service mangelhaft. Das Personal versucht permanent Zusatzleistungen zu verkaufen, welche eigentlich in einem All inklusive Paket enthalten sein müssten. Die Animation sowie die lästigen Schnorchel-, Foto- und Safariverkäufer sind nur darauf aus Touristinen ab zu schleppen. Es fehlt jegliche Distanz und Respekt vor Urlaubern. Ein abendliches, gemütliches Zusammensitzen ist aufgrund der Räumlichkeiten nicht möglich. Positiv in Erinnerung sind mir wenige Angestellte geblieben, die stets versucht haben, das Unvermögen ihrer Kollegen zu kompensieren. Unterm Strich. ... NIE WIEDER HILTON LONG BEACH

6/10 Soddisfacente

Tina

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Schöne Anlage/ schlechtes essen
Wir mussten 2 mal das Zimmer wechseln. Es gibt renovierte und alte Zimmer. Es wird täglich versucht Cocktails zu verkaufen und Bier ebenso Veranstaltungen . Sehr schade bei all inclusive. Das Essen bietet keine Abwechslung. Animationsprogramm am Abend sehr langweilig. Ab 23 Uhr ist nix mehr los in dem Hotel .. die Anlage an sich ist total schön . Es gibt einen Steg an welchem man super schnorcheln kann . Alles sehr weitläufig was Viel Ruhe bietet.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Ist wie jedes Massentourismus hotel aber mit bonus
Sei deutsch mit aller hoffligkeit und du bist König im hotel. besonders zu erwähnen ist das 98% Russen sind. Essen im Podium ist der brüller. ....und für alle deutschen frei ....jeden abend.

6/10 Soddisfacente

david, england

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Good location, nice pools and beach area
Staff very friendly and helpful but hotel is now very shabby with paint peeling everywhere, curtains ripped, furniture rickety and door lock temperamental Shisha bar and podium restaurant are excellent Food in main restaurants is ok but nothing special