Hotel con piscina a Hurworth-on-Tees

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more”

“The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊”

“I arrived and the receptionist was nowhere to be found. I waiting’s 5-10 minutes then wandered around looking for staff. Found a kitchen team member who went to find someone. Waited another 5 minutes. Got checked in. Room was cold. Missed dinner due to delays. Shower started lovely and warm, within seconds of stepping in became cold. Had to suffer a cold shower. No hairdryer in the room. Checked out. Mentioned the issues. Receptionist was totally unbothered. Breakfast was nice. A very...

“L'hotel si presenta bene, è ben tenuto, sembra tutto abbastanza nuovo ed è pulito. Tuttavia se dovessi tornare proverei un'altro hotel, in questo c'è lo stretto necessario ma non c'è aria condizionata, frigo bar e nella mia stanza le lampadine del bagno erano quasi tutte rotte, ne funzionava una sola. Evidente stato di mancanza di cura nell'accoglienza degli ospiti.”

“Pleasant stay. Breakfast could be better”