Piscina all'aperto, ombrelloni da piscina, lettini

Recensioni per Novotel Hyderabad Convention Centre Hotel

5 out of 5
Novotel Hyderabad Convention Centre Hotel
Novotel & HICC Complex, (Adjacent to Hitec City), Hyderabad, Telangana

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 77 su 179 recensioni" "
Valutazione di 8 - Buono. 53 su 179 recensioni" "
Valutazione di 6 - Soddisfacente. 23 su 179 recensioni" "
Valutazione di 4 - Scarso. 12 su 179 recensioni" "
Valutazione di 2 - Terribile. 14 su 179 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff courteous manner has captivated me. Just the usual note: don't forget bottle of mosquito repellent to be enjoying outdoor.
Soggiorno di 5 notti ad aprile 2019
Risposta di Manish Dayya, il giorno 23 ott 2019
Dear Guest, Greetings from Hyderabad Convention Centre! We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, General Manager

10/10 Eccellente

Dieter, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo albergo, in zona tranquilla
Albergo comodo, bella piscina, con ottimo servizio macchina/autista
Soggiorno di 4 notti a febbraio 2018

10/10 Eccellente

Charan

Soggiorno di 3 notti ad aprile 2024
Risposta di Megha Shaw, il giorno 29 apr 2024
Dear Mr. Charan,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager

10/10 Eccellente

Meghana

Soggiorno di 1 notte a novembre 2023
Risposta di Megha Shaw, il giorno 7 dic 2023
Dear Ms. Meghana,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager

10/10 Eccellente

philippe

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Brillant customer service
Exceptional quality of the staff and the customer service! Thank you
Soggiorno di 4 notti a settembre 2023
Risposta di Megha Shaw, il giorno 19 set 2023
Dear Mr. Philippe,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager

10/10 Eccellente

hescience.ltd

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Megha Shaw, il giorno 12 set 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager

10/10 Eccellente

Venkata

Mi è piaciuto: Servizi
Good service
Soggiorno di 1 notte ad agosto 2023
Risposta di Megha Shaw, il giorno 31 ago 2023
Dear Mr. Venkata,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Megha ShawGuest Experience Manager

4/10 Scarso

Anita

Viaggio di lavoro
Just not what they used to be :(
Hotel needs to invest in in-room upgrades. Leaky faucets & old shower heads, leaky tea kettle. I had a very early morning departure & both desk people were crabby, rude, and generally dismissive. Also, hotel location is isolated on a 3km radius gated compound.
Soggiorno di 5 notti ad agosto 2023
Risposta di Megha Shaw, il giorno 30 ago 2023
Dear Ms. Anita, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Megha Shaw Guest Experience Manager

10/10 Eccellente

HYEONG-MIN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
만족합니다.
아주 편안하고 안락해서 만족합니다. 다만 시내로 이동을 위한 교통편이 있었으면 합니다.
Soggiorno di 1 notte ad agosto 2023
Risposta di Megha Shaw, il giorno 8 set 2023
Dear Mr. Hyeong,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Megha ShawGuest Experience Manager

6/10 Soddisfacente

Ravichandra

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bad maintenance
The bed springs are gone on one side completely
Soggiorno di 1 notte ad agosto 2023
Risposta di Megha Shaw, il giorno 30 ago 2023
Dear Mr. Ravichandra, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Megha Shaw Guest Experience Manager

2/10 Terribile

Takeomi

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Too Bad Hotel
今回出張で利用。 シャワーのお湯がぬるい。水圧が低い。 シングルベッドが小さすぎる。 バスタオルが汚れていた。汚れが落ちていなかった。 チェックイン後TVが壊れているのに気付き修理を依頼した。事前に壊れているのに何故気付かないのか? バスルームは髪の毛が残っていて本当に掃除をしたのか?? 早朝、深夜ともに外で大音量を流しうるさかった。止めるようにお願いしたが止めなかった。ここはホテルでありナイトクラブではない。 レストランで飲食をしてその場で支払ったがチェックアウト時にも請求してきた。いわゆる2重請求。いったい何位を考えているのか??? カスタマーサービスが全くできていない、スタッフの教育も全くされていない。 料金は高いがホテルとしてのサービスレベルは低い。 今後このホテルに泊まることは2度とない。
Soggiorno di 4 notti a giugno 2023
Risposta di General Manager, il giorno 3 ago 2023
Dear Guest, Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.We hope you will allow us another chance to welcome you back to Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. Warm Regards, Rubin CherianGeneral Manager - Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Jeffrey, Longview

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First, this is a beautiful facility with incredible amenities and staffing. I added a room during our stay & accidentally booked it at the wrong Novotel. One of your staff helped me fix that reservation and set things straight. Amazing Employee!!
Soggiorno di 5 notti ad aprile 2023
Risposta di General Manager, il giorno 3 ago 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. It is always a beautiful experience to receive positive feedback's from our guests. We believe in Symphony of colors which come along with our guests beautiful smiles.We are thankful that you have appreciated our property and our service. Novotel Hyderabad Convention Centre Family is inspired by your review and keep up the same level of services throughout.Hope to see you again very soon!Warm Regards,Rubin CherianGeneral Manager- Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

8/10 Buono

Farhan

Soggiorno di 3 notti a febbraio 2023
Risposta di General Manager, il giorno 3 ago 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre. It is always a beautiful experience to receive positive feedback's from our guests. We believe in Symphony of colors which come along with our guests beautiful smiles.We are thankful that you have appreciated our property and our service. Novotel Hyderabad Convention Centre Family is inspired by your review and keep up the same level of services throughout.Hope to see you again very soon!Warm Regards,Rubin CherianGeneral Manager- Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

2/10 Terribile

Fnu

Soggiorno di 1 notte a febbraio 2023
Risposta di General Manager, il giorno 3 ago 2023
Dear Guest,We very much appreciate your comments regarding your experience at the Novotel Hyderabad Convention Centre.It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again to Novotel Hyderabad Convention Centre.in the near future.Yours sincerely,Rubin CherianGeneral Manager- Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Sridevi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and great staff
Soggiorno di 1 notte a febbraio 2023
Risposta di General Manager, il giorno 3 ago 2023
Dear Guest,We very much appreciate your comments regarding your experience at the Novotel Hyderabad Convention Centre.It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again to Novotel Hyderabad Convention Centre.in the near future.Yours sincerely,Rubin CherianGeneral Manager- Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

2/10 Terribile

Ashwin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi

8/10 Buono

ambrish

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
for convention best location
Soggiorno di 1 notte a novembre 2022
Risposta di Manuj Ralhan, il giorno 30 nov 2022
Dear Thank you so much for your rating. We thank you for your support and patronage and look forward to having more opportunities to be of service.Best Regards, Manuj RalhanDirector of Operations Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre.

10/10 Eccellente

Sudhanshu

Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Ramesh

Soggiorno di 1 notte a settembre 2022
Risposta di Manish Dayya, il giorno 1 ott 2022
Dear. Ramesh,We would like to thank you for taking the time to tell us about your experience following your recent visit at Novotel Hyderabad Convention Centre.We are pleased to read that you had an enjoyable stay in our hotel. It is very encouraging as our guest’s satisfaction is our first concern.I hope we will have the pleasure of welcoming you again soon in Novotel Hyderabad Convention Centre.Best Regards, Manish Dayya,General ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre

8/10 Buono

Paul William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall good experience
Soggiorno di 3 notti a settembre 2022
Risposta di Manish Dayya, il giorno 20 set 2022
Dear. Paul William,Thank you so much for your rating .We thank you for your support and patronage and look forward to having more opportunities to be of service.Best Regards, Manish Dayya,General ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre

4/10 Scarso

Zareena

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio
Soggiorno di 7 notti ad agosto 2022
Risposta di Manish Dayya, il giorno 26 ott 2022
Dear Guest,Thank you for choosing Novotel Hyderabad Convention Centre on your recent visit to Hyderabad.We deeply regret to learn that your overall experience did not meet your expectation. We hope you will give us another opportunity to serve you better in the future visits.We look forward to welcome you back soon.Best Regards

2/10 Terribile

CHANA

Soggiorno di 1 notte ad agosto 2022

2/10 Terribile

Ashish

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bathroom Toilet flush tank system was pathetic. There was no pressure to water. Once you flush you need to wait for minimum of 2 minutes to flush next time. we reported this issue to the hotel front desk reportedly they never acknowledged the problem. Very Bad.
Soggiorno di 3 notti ad agosto 2022
Risposta di Manish Dayya, il giorno 1 set 2022
Dear. Ashish,Greetings from Hyderabad Convention Centre!I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused youIt is always disappointing to learn that our systems and people failed to deliver on this occasion. I have personally taken up the issue with my team.Please be rest assured that we are taking the appropriate measures to address the problem and the same is being given highest priority.At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Manish Dayya,General ManagerNovotel Hyderabad Convention Centre & Hyderabad International Convention Centre.

10/10 Eccellente

Srini, Columbia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent and clean
Soggiorno di 1 notte a luglio 2022
Risposta di Manish Dayya, il giorno 21 lug 2022
Dear. Sirini, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Kiran Kumar

Soggiorno di 1 notte a giugno 2022
Risposta di Manish Dayya, il giorno 11 lug 2022
Dear. Mr. Kiran, Thank you so much for your rating. We thank you for your support and patronage and look forward to having more opportunities to be of service. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

2/10 Terribile

sai

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a maggio 2022
Risposta di Manish Dayya, il giorno 26 ott 2022
Dear Guest,Thank you for choosing Novotel Hyderabad Convention Centre on your recent visit to Hyderabad.We deeply regret to learn that your experience did not meet your expectation.We request you to provide us with another opportunity to regain your sentiments and make your stay memorable in future.We look forward to welcome yo back soon.Best Regards

8/10 Buono

Venkata

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice rooms, including a bath tub. Clean facilities, friendly staff, great room service.
Soggiorno di 4 notti a maggio 2022
Risposta di Manish Dayya, il giorno 22 giu 2022
Dear Mr. Venkata, Greetings from Hyderabad Convention Centre! We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Satya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was great. Overall well satisfied with the stay.
Soggiorno di 1 notte a maggio 2022
Risposta di Manish Dayya - General Manager, il giorno 9 mag 2022
Dear Mr. Satya, Thank you for choosing Novotel Hyderabad Convention Centre. We are pleased to learn that you enjoyed the delectable breakfast and overall service. We look forward to welcome you back soon.

6/10 Soddisfacente

HARIKRISHNA

Soggiorno di 1 notte ad aprile 2022

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2022
Risposta di Manish Dayya - General Manager, il giorno 4 mag 2022
Dear Guest, Thank you for rating us on your recent stay with us at Novotel Hyderabad Convention Centre. We regret to learn that you were not satisfied with your stay. May we request you to share any specific feedback for us to take any necessary action and ensure that we enhance your experience on your future stays.

6/10 Soddisfacente

anwesh

Mi è piaciuto: Servizi
Soggiorno di 27 notti a marzo 2022

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property. I will recommend it to others.
Soggiorno di 7 notti a marzo 2022
Risposta di Manish Dayya, il giorno 16 mar 2022
Dear Mr. John, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

8/10 Buono

Kambhampaty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A bit set back but very quiet and nice
Soggiorno di 3 notti a marzo 2022
Risposta di Manish Dayya, il giorno 26 mar 2022
Dear Kambhampaty, Thank you for sharing you rating and valuable feedback. We are delighted to learn that you had a comfortable stay with us and we look forward to welcome you back soon for many more memorable stay. Best Regards,

10/10 Eccellente

Chandrababu

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2022
Risposta di Manish Dayya, il giorno 26 feb 2022
Dear Mr. Chandrababu , It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

4/10 Scarso

Ajay

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not so great stay
Chechen took Almost an hour. Room is not great. There is no hair dryer in the room. Tub is low grade. They kept only 1 big and one small which I did not expect.
Soggiorno di 1 notte a gennaio 2022
Risposta di Manish Dayya, il giorno 31 gen 2022
Dear Mr. Ajay, I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused to you. It is always disappointing to learn that we failed to deliver on this occasion. May we request you to please spare a few moments of your valuable time and share specific feedback on h6182-fo4@accor.com which will enable us to enhance your overall experience in future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention

10/10 Eccellente

Rahul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di Manish Dayya, il giorno 31 gen 2022
Dear Mr. Rahul, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

G NIKHILESH

Soggiorno di 3 notti a dicembre 2021
Risposta di Manish Dayya, il giorno 15 dic 2021
Dear Mr. Nikhilesh, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Shivaji

Soggiorno di 1 notte a dicembre 2021
Risposta di Manish Dayya, il giorno 26 ott 2022
Dear Guest,Thank you for choosing Novotel Hyderabad Convention Centre on your recent visit to Hyderabad.We are elated to learn that you had a fantastic stay.We look forward to welcome yo back soon for many more memorable experiences.Best Regards

8/10 Buono

Venkataramana

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property location is good.
Soggiorno di 2 notti a dicembre 2021
Risposta di Manish Dayya, il giorno 15 dic 2021
Dear Mr. Venkataramana, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Jayalakshmi

Soggiorno di 1 notte a novembre 2021
Risposta di Manish Dayya, il giorno 15 dic 2021
Dear Ms. Jayalakshmi, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

2/10 Terribile

Shabir

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2021
Risposta di Manish Dayya, il giorno 26 ott 2022
Dear Guest,Thank you for choosing Novotel Hyderabad Convention Centre on your recent visit to Hyderabad.We deeply regret to learn that your experience did not meet your expectation.We request you to provide us with another opportunity to regain your sentiments and make your stay memorable in future.We look forward to welcome yo back soon.Best Regards

10/10 Eccellente

srinivasa

Soggiorno di 6 notti a novembre 2021

10/10 Eccellente

Tulika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An extreme
Soggiorno di 8 notti ad agosto 2021
Risposta di Manish Dayya, il giorno 18 set 2021
Dear Ms. Tulika, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointed....
Disappointing experience. 1. Room matress is so soft that you will sink and end up having stiff back next morning. 2. Bed makes terrible screeching noise everytime roll or get out of bed. 3. Restaurant food, especially outdoor coffee counter and dosa counters are terrible. You will get warm beverages even aftet your request for hot coffee. 4. Overall food taste and arrangement is below average and tasteless except that everything is damn spicy.... Overall our two night stay was disappointing....
Soggiorno di 2 notti ad agosto 2021
Risposta di Manish Dayya, il giorno 30 ago 2021
Dear Mr. Murali, Greetings from Hyderabad Convention Centre! I regret that your overall experience did not meet your expectations, please allow me to express my sincerest apologies for the inconvenience caused you. It is always disappointing to learn that our systems and people failed to deliver on this occasion. Please be rest assured that we will take appropriate measures to address the problem highlighted and the same is being given highest priority. At Novotel, we strive to provide an environment of superior care and service experience for every guest, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Ruthwik

Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 18 set 2021
Dear Mr. Ruthwik, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Shrirang

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable stay.. typical of Novotel. Thanks!
Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 30 ago 2021
Dear Mr. Shrirang, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

10/10 Eccellente

Dr.Saniya

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
More breakfast varieties would be great
Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 18 set 2021
Dear Dr Saniya, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. Thank you so much for your generous rating, your feedback regarding breakfast is duly noted for necessary steps to be taken. We look forward to welcome you in near future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

6/10 Soddisfacente

Vasudeva Reddy

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 30 ago 2021
Dear Mr. Reddy, It has been our pleasure to welcome you at Novotel Hyderabad Convention Centre and we thank you for sharing feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Help to increase room size of standard rooms
Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 15 ago 2021
Dear Guest , Thank you for sharing your valuable feedback, would like to bring it to your kind attention, the standard rooms are same size, however we have options of suite rooms available in bigger size, for your comfort. At Novotel, we strive to provide care and service experience for every guest. It is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
OK, but needs to improve more!! My observations * I noticed dust on the doors at start and till vacate... Needs to be vacuumed well.... * the system is poor and not up to the 5star dynamic.... Because, for recharge of my room key card I have gone to the reception, hotel staff immediately came to me and recharged the key card and gave to me.... OK, but the room didn't open.... By the time floor manager is coming and I asked him immediately he gave another key card !! Otherwise, I have to go reception again and come back.... *i have seen other customers are also discussing such type of complaints at the reception/ lobby.....
Soggiorno di 1 notte ad agosto 2021
Risposta di Manish Dayya, il giorno 15 ago 2021
Dear Guest , Thank you for the feedback and we regret for the inconvenience caused. Due to guest safety and privacy protocols, without confirming the guest name new room key is not allotted. However your feedback is well noted for necessary steps to be taken. At Novotel, we strive to provide care and service experience for every guest. It is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Manish Dayya, General Manager Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre