This was well managed when it was holiday inn. Now it is owned by the peerless group and it is a disaster. My room lock refused to open. I had to swipe in and out for 15 min each time before it opened. The toilet floods when having a bath and water flows into your room. I almost slipped and fell, not noticing the water accumulated in the bedroom. Food is just average. Walls and stairs are stained and smelly. Serious revamp needed.