Gentile Ospite, Grazie per il tuo messaggio con feedback. Che fastidio leggere che la tua esperienza con il check-in non è stata del tutto soddisfacente. Ci scusiamo per questo! Lo affronterò sicuramente con il team perché e come è andato storto. Vi preghiamo di contattarci per condividere ulteriormente il vostro feedback. Cordiali saluti, Hannah Hamers Supervisore del front office Apollo Hotel IJmuiden

Dear guest, Thank you for your review and feedback! We will share this with the team. Looking forward to welcome you once again at the apollo hotel IJmuiden. With kind regards, Wendy Front office medewerkster Apollo Hotel IJmuiden

Dear Tess,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the breakfast during your stay.We are sorry to hear that you found the price for the room and parking to be higher than expected. We always aim to provide fair pricing for our services, and your comments are valuable to us in evaluating and adjusting our rates.Please note that room service is indeed available upon request, and we will ensure that this information is clearer for our guests in the future.We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved experience.Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach

Dear Soren,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We hope to welcome you again in the near future.Kind regards,Megan - Front Office

Dear Jacob,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We hope to welcome you again in the near future.Kind regards,Megan - Front Offifce

Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We hope to welcome you again in the near future.Kind regards,Lena - Front office

Thank you for sharing your experience! We are thrilled to hear that you had an absolutely fantastic stay with us. We are glad you enjoyed the awesome view. Our staff takes pride in providing amazing service, and it is wonderful to hear that they exceeded your expectations. We understand how frustrating it can be when staff members do not care, so we always strive to be attentive and efficient in resolving any issues that may arise. We are delighted that you enjoyed the food in the evening. We take great care in ensuring our meals are of high quality, and we appreciate your compliment. Even with a large group, we aim to maintain exceptional service. Finally, thank you for specifically mentioning the waiter who provided outstanding service. We will make sure to recognize his efforts. Thank you once again, and we hope to welcome you back soon.

Dear Anton, Thank you for leaving your review. It is great to read that you have enjoyed your stay with us. We are looking forward welcoming you again in the near future. With hospitable regards, Anna- Front Office

Beste M, Hartelijk dank voor het achterlaten van uw review. Wij vinden het fantastisch om te lezen dat u heeft genoten van uw gratis upgrade bij ons. Wij kijken ernaar uit u snel weer te mogen verwelkomen. Met gastvrije groet,Anna- Front Office

Dear Alan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel!

Dear Jorieke,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind regards,Megan - Front Office

Dear Guest,Thank you for this great review of our hotel. We are happy to see that you had a pleasant stay and hope to welcome you again in the near future.With hospitable regards,Jordy - Front Office

Dear Andreas, We sincerely apologize for the unfortunate experience you had upon your late arrival. It seems there was a miscommunication with our colleague at the reception, which led to unnecessary inconvenience and dissatisfaction. Please accept our deepest apologies for any frustration or confusion this may have caused.We strive to provide seamless and accommodating service to all our guests, especially after long journeys, and it's truly disheartening to hear that we fell short in this instance. Rest assured, we will address this issue with our team to prevent any similar occurrences in the future.We value your feedback and appreciate your patience during this challenging situation. We hope to have the opportunity to make it up to you in the near future with the exceptional service we are known for.With hospitable regards, Anna

Dear Guest,Thank you for the great review of our hotel. We are happy to see that you had a pleasant stay with us and hope to welcome you again in the future.With hospitable regards,Jordy - Front Office

Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Jordy - Front Office

Dear Michael,Thank you for the great review of our hotel.We are glad to read that you had a pleasant stay in our hotel and that you enjoyed our breakfast.With hospitable regards,Jordy - Front Office

Beste Bob, Hartelijk dank voor het achterlaten van uw review. Wat jammer om te horen dat mijn collega op dat moment u niet heeft geholpen met de bagage. Wij zullen uw feedback intern bespreken. Wij hopen u alsnog in de nabije toekomst te mogen verwelkomen. Met gastvrije groet,Anna

Beste May,Hartelijk dank voor uw lovende beoordeling over ons hotel.Wij zijn blij om te lezen dat u een prettig verblijf heeft gehad in IJmuiden en hopen u dan ook snel weer te mogen verwelkomen in ons hotel.Met gastvrije groet,Jordy - Front Office

Lieber Patrick,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Beste Sabina, Hartelijk dank voor het achterlaten van uw review en uw beoordeling van 4/5 sterren. Wij vinden het fijn om te lezen dat het hotel u is bevallen. Wat jammer dat u wat teleurgesteld bent in de omgeving. Voor leuke tips in de buurt kunt u altijd terecht bij de receptie. Wij hopen u in de nabije toekomst weer te mogen verwelkomen. Met gastvrije groet, Anna

Lieber Gast,Vielen Dank für diese positive Bewertung unseres Hotels. Wir freuen uns zu lesen, dass Sie einen so angenehmen Aufenthalt in IJmuiden hatten.Wir danken Ihnen für Ihr Kommen und hoffen, Sie in Zukunft wieder in IJmuiden begrüßen zu dürfen.Mit gastfreundlichen Grüßen,Jordy - Front Office

Dear George,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Megan - Front Office

Beste Gijs, Hartelijk dank voor het achterlaten van uw review. Wij vinden het fantastisch om te lezen dat u een fijn verblijf heeft gehad. Wij kijken ernaar uit u snel weer te mogen verwelkomen. Met gastvrije groet, Anna

Goodafternoon,Thank you for your great review about your stay. And thank you for your feedback, we will share this with the relevant department.We hope to welcome you again in the near futureKind regards,Megan - Front Office

Beste Karine,Hartelijk dank voor het achterlaten van uw review. Wij vinden het fantastisch om te horen dat u heeft genoten van uw verblijf in het Leonardo Hotel IJmuiden. Wij kijken ernaar uit u snel weer te mogen verwelkomen. Met gastvrije groet, AnnaFront Office

Vielen Dank für Ihre tolle Bewertung. Wir hoffen, Sie wieder begrüßen zu dürfen.Mit freundlichen GrüßeJulittafront office

Dear Mr. Gaurav, Thank you for the 5/5 star rating! It is great to read that you have enjoyed your stay with us. We hope to welcome you again in the near future. With hospitable regards, Anna

Goodmorning,Thank you for your great review. We're glad you enjoyed your stay!Kind regards,Megan - Front Office

Dear Guesr,Thank you for your review. We are happu to see that you had a nice stay with us and hope to welcome you soon again in IJmuiden.With hospitable regards,Jordy - Front Office

Dear Nikolas,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,JulittaFront office

Dear Nina,Thank you for your great review!We hope to see you again soon!kind regards,Julitta Front office

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear David,Thank you for your great review of our hotel. We hope we can welcome you another time in our hotel.With hospitable regards,Team Leonardo Hotel IJmuiden

Dear Inge,Thank you for the great review of our hotel! We are glad that you enjoyed your stay.We hope to welcome you again in the near future.Sincerely,

Dear Jae,Thank you so much for sharing your experience with us online! It is great to read that you have enjoyed your stay at the Leonardo Hotel IJmuiden Seaport Beach. Your feedback will be shared with the team. We hope to welcome you again in the near future ! With hospitable regards,AnnaFront Office

Thank you!

Beste Astrid,Bedankt voor uw lovende beoordeling over ons hotel! We zijn blij dat u heeft genoten van uw verblijf.Wij hopen u snel weer te mogen verwelkomen.

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Megan - Front Office

Dear Andreas, Thank you for leaving your review! It is great to read that you have enjoyed your stay with us. We hope to welcome you again in the near future. With hospitable regards, Anna

Dear Petra,Thank you very much for the nice review.We do hope to welcome you back soon in IJmuiden.Kind Regards,

Dear Seevaratnam, Thank you for leaving your review. We are sorry to read that the room was not properly cleaned. If there are any issues during your stay, than never hesitate to contact the reception, so we can fix the issue for you. We hope that you will give us a second chance in the near future. So we can show that this was a 1 time mistake. We do apologize for the inconvenience. With hospitable regards, Anna

Dear Alan, Thank you for leaving your review! It is great to read that you have enjoyed your stay with us. With hospitable regards, Anna

Thank you!

Dear Yasser,How nice to hear you enjoyed your stay with us! Thank you for your nice comment!We hope to welcome you again soon.Kind regards, Laura - Front Office

Dear Mr Yasser, thank you for leaving your review. We hope to welcome you again in the near future. With hospitable regards, Anna

Beste Nanko,Bedankt voor het achterlaten van deze review!Wat fantastisch dat u heeft genoten van uw verblijf.Wij kijken ernaar uit om u in de toekomst te mogen verwelkomen!Met gastvrije groet,Marissa Front Office