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Recensioni per La Quinta Inn by Wyndham Indianapolis Airport Lynhurst

2.5 out of 5
La Quinta Inn by Wyndham Indianapolis Airport Lynhurst
5316 West Southern Ave, Indianapolis, IN

Recensioni

5,2
Valutazione di 10 - Eccellente. 118 su 1003 recensioni" "
Valutazione di 8 - Buono. 148 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 189 su 1003 recensioni" "
Valutazione di 4 - Scarso. 221 su 1003 recensioni" "
Valutazione di 2 - Terribile. 327 su 1003 recensioni" "

5,0/10

Pulizia

6,2/10

Personale e servizio

4,8/10

Servizi

4,8/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Darren

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Sketchy. Didn’t feel like a family friendly place. Homeless outside the property wandering around. Not clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Darren, We regret to hear about your experience and appreciate your feedback. The safety and comfort of our guests are our top priorities. We encourage you to reach out to our management team to address your concerns further.

2/10 Terribile

Samantha

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place was disgusting. Everything was falling apart, the room was gross. The sheets were stained, the floor was sticky, the towels had stains. There was an outlet without a cover…it was bad. Staff was rude to me and my friends.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Samantha, We're sorry to hear about your experience. We value all guest feedback and will address these concerns internally for improvement. Any inconvenience caused is regrettable, and we will strive to ensure better stays for all guests moving forward.

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the location
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Ronald,We're delighted to hear that you enjoyed our hotel's convenient location. We strive to offer a prime spot for our guests to explore the area. Should you have any other feedback or requests for your next stay, please feel free to reach out to our team.

2/10 Terribile

Kensy

Non mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Kensy, We're sorry to hear about your experience. Please feel free to reach out to us directly so we can address any concerns you may have. Your satisfaction is our top priority.

8/10 Buono

Stiles E

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Stiles E,We are glad you enjoyed your stay with us! If you have any further feedback, please feel free to reach out to us so we can continue improving our services. We look forward to welcoming you back in the future.

2/10 Terribile

SARDOR

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello SARDOR, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to share any further details about your stay so we can address any concerns you may have. We value all guest feedback.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location. Service by staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello William,Thank you for sharing your feedback with us. We appreciate knowing your thoughts on the hotel's location and the service provided by our staff. Your comments help us continually improve our guest experience. We hope to welcome you back in the future to see the enhancements we make based on your input.

6/10 Soddisfacente

GAVIANH

Viaggio di lavoro
Great price, small issues like missing lights bulbs. Not enough lighting in parking lot. Broken window blinds.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello GAVIANH, We're sorry to hear about your experience and appreciate your feedback. We will address these areas for improvement accordingly to enhance our guest experience. Thank you for bringing this to our attention.

8/10 Buono

Lissa Nicole

Mi è piaciuto: Condizioni e dotazioni della struttura
Good and calm place to stay overnight. Recommend it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Lissa Nicole, We are pleased to hear that you enjoyed your stay with us and found our hotel to be a good and calm place. Thank you for recommending us. We look forward to welcoming you back in the future.

4/10 Scarso

Madison

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stained sheets on both beds, stains on chair in room as well. Very dirty looking, made us feel gross sleeping in beds
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Madison,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure a better guest experience in the future.

8/10 Buono

Amanda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was friendly. Good hotel for the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Amanda,We are pleased to hear that you found our staff friendly during your stay. It's great to know that you found value in our hotel. We appreciate your feedback and hope to welcome you back in the future.

4/10 Scarso

PHYLLIS

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very unprofessional staff. Poorly stocked breakfast. Poorly stocked towel supply. Ist room had no security lock on the door and various other non-working components of the room. Moved to second room. Better quality but still not fully functioning. Eclipse price gouging.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello PHYLLIS, We appreciate your feedback and regret to learn about your experience. Your comments will be shared with the team for further review. We strive to provide a seamless stay and will address the issues you mentioned accordingly. Thank you for bringing this to our attention.

2/10 Terribile

Stuart

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was dirty and wasn't cleaned during my stay there. I will never stay at a La Quinta again after seeing how they run their hotels.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Stuart, We appreciate your feedback and apologize for any inconvenience you experienced. It's important to us that guests have a clean and comfortable stay, and we will share your comments with our team for improvement. If you have any further concerns, please reach out to our management team directly for assistance.

4/10 Scarso

Seth

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overall, just a dirty poor quality hotel. The two front desk workers were nice and friendly though.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Seth,We appreciate your kind words about our front desk team. We value your feedback and will use it to improve our services for all guests in the future. Thank you for taking the time to share your experience with us.

2/10 Terribile

Isabella

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT STAY HERE! FILTHY DISGUSTING DIRTY!! Booked a deluxe 2 queen room...as soon as we walked into the room we were taken aback by the hot, musty, foul smell. We found hair all over the bedspreads & pillows. Phone/fridge/alarm clock looking like they've never been cleaned. Bathtub was disgusting! Toilet had urine, feces, pubic hair all over it, on the seat, on the cover, on the bowl. The window pane was too small for the frame, therfore leaving a 2-inch gap that you could stick your hand through straight to the outside (on the 1st floor, not safe!! Plus bugs/rain could enter.) Demanded new room immediately. Moved to new room on upper floor - SAME FILTH!!! Including urine/hair on toilet. Dried up bodily fluids on alarm clock & phone (which did not even work). Kleenex stuck to the door and in peephole. The creepiest hallways. Creepy workers popping their heads out of rooms to stare at us as we walked through the hallways. The actual neighborhood/area did not feel safe at all. We checked out of the 2nd room immediately as well. Demanded a full refund (which they said would take 5 days to process - ridiculous!). Upsetting! We had to scramble to find a new hotel room at the last minute, which we did thankfully, but it was 30 minutes N of this area - but we were so thankful the new city/hotel was safe & clean. Do NOT stay at this La Quinta Indy Airport. The grossest, most unsafe hotel I've ever encountered. Expedia should remove this from their list of options. ZERO STARS
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Isabella,We regret to hear about your experience at our hotel. Please be assured we take cleanliness and maintenance seriously, and we will share your feedback with our team for review. Your comfort and safety are our priorities, and we apologize for any inconvenience you faced. We appreciate your comments and will address the issues mentioned. Thank you for bringing this to our attention.

4/10 Scarso

Erin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Floors and toilets dirty when we checked in. Not confident in cleanliness of anything else. Other than the lobby, all other parts of the building were dark and shabby.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Erin, We appreciate your feedback and apologize for any inconvenience caused during your stay. We take all guest concerns seriously and will address this with our housekeeping team for immediate improvement. Our property's lighting is designed to create a cozy ambiance, although we understand this may not have been to your preference. Your comments will help us enhance our guest experience moving forward.

2/10 Terribile

Rajesh

Viaggio con la famiglia
Terrible hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Rajesh, We appreciate your feedback and regret to hear about your experience. If you would like to discuss further details or address any concerns, please feel free to contact our management team directly. Your comments are valuable in helping us improve our services for all guests.

4/10 Scarso

Sarah

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overpriced and dirty. Stained sheets, chipped paint, and overall uncomfortable conditions. Would never ever recommend this hotel, even if you are desperate.
Soggiorno di 1 notte ad aprile 2024
Risposta di M, il giorno 8 apr 2024
Thank you for your feedback

2/10 Terribile

Eric

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We checked in and the room stunk immediately when opening the door. The bedsheets were dirty and there was garbage on the floor. The bathroom was dirty. We asked the front staff to change rooms and the new room was no better. Still stunk still was dirty. We asked for a refund and they said they couldn't do it after 6:00 when we got there right at 6:00. We'll never go back. Was disgusting
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Eric, We regret to hear about your recent experience at our hotel. Our team always aims to provide a comfortable stay for our guests. We advise guests to address any concerns directly with our management team for further assistance. Your feedback is valuable to us as we continuously work to improve our services.

10/10 Eccellente

Courtney

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff, clean rooms, have room service options
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Courtney,We are delighted to hear that you found our staff accommodating, and the rooms clean during your stay. We are pleased to offer room service options for added convenience. Should you have any further feedback or inquiries, please do not hesitate to reach out to our management team directly.

4/10 Scarso

Brandi

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Place was dirty, upgrades are needed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Brandi, We appreciate your feedback and will share your comments with our team for improvements. Thank you for bringing this to our attention.

2/10 Terribile

Cathy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Manager, il giorno 3 apr 2024
Hello Cathy, We apologize for any shortcomings during your stay. Please feel free to share your feedback with us directly so we can address any concerns. We value your input and strive to improve our guest experience.

6/10 Soddisfacente

Sarah

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property received good reviews so I was willing to take a chance. I think they are doing the best they can with the facility, but the rooms are rundown and dirty (at least ours was). Everything smelled Like smoke and there were stains on the linens. We had a late flight and didn’t arrive until 11:30 pm. Had we arrived sooner, I would have found a different hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Sarah,We appreciate your feedback and apologize for the experience you encountered. We take cleanliness seriously and regret if the room did not meet your expectations. Rest assured, we will address your concerns with our team for improvement. Thank you for bringing this to our attention, our guests' comfort is important to us.

10/10 Eccellente

Sherry

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Sherry,We're delighted to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Eccellente

Florentino

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Florentino,We are thrilled to hear that you had a wonderful experience with us! Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

8/10 Buono

Amanda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was really nice.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Amanda,We appreciate your kind words about our staff and are delighted to hear they made your stay memorable. We strive to provide exceptional service to all our guests. Should you have any further feedback or require assistance, please feel free to reach out to our management. Thank you for choosing our hotel.

10/10 Eccellente

Oluwasijibomi

ok
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Oluwasijibomi,We appreciate your feedback and regret to learn about the inconveniences you experienced during your stay. Your comments have been duly noted for further evaluation and improvement. Thank you for sharing your concerns with us.

6/10 Soddisfacente

Dena

Non mi è piaciuto: Personale e servizio
Was close to airport
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Dena, We appreciate you choosing our hotel for its convenient location near the airport. Your feedback is valuable as we strive to offer a comfortable stay for all our guests. Feel free to contact our management team for any further assistance regarding your recent visit. Thank you for sharing your experience with us.

4/10 Scarso

Dary

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Dary,We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback to help us improve, please reach out to us directly. We hope to welcome you back in the future for a better stay.

2/10 Terribile

Justin

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
HEALTH CODE VIOLATION***** Was told i couldn't check in until 315 over the room still being cleaned upon checking into the room the room was filthy which is an under statement pulled down the blankets on the bed to inspect and had dirty sheets with crusty stuff and pubes. Place should be shut down. I am beyond mortified at the conditions of this room and the staffs unwillingness to help or even apologize. PLEASE do yourself a favor and do not use this hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Justin, We apologize for the inconvenience during your stay and take your feedback seriously. For any concerns about cleanliness, we encourage guests to reach out to our management directly for swift resolution. Your experience does not reflect our usual standards, and we appreciate your feedback for improvement.

2/10 Terribile

Wendy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Wendy,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues. Hope to welcome you back in the future for an improved experience.

4/10 Scarso

ASHLEY

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia
We were on three rooms before we found one that was marginally clean. The first room had lipstick stains on the shower wall and used towels, room hadn't been vacuumed. Second room had makeup stains on the pillows and staining on the sheets and plastic bags covering the smoke detectors. Third room has one bed out of two that did not have stained sheets.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 18 mar 2024
Hello ASHLEY, We appreciate you bringing this to our attention. We encourage guests to notify us of any concerns during their stay for immediate resolution. Our team values hygiene standards and will address this matter accordingly. Your feedback helps us improve our services for future guests.

10/10 Eccellente

Jorge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Seguridad
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Jorge,We take our guests' safety seriously and have measures in place to ensure a secure stay. Should you have any concerns, please reach out to our management for further assistance.

10/10 Eccellente

Jorge

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
Hello Jorge,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

4/10 Scarso

Krystle, Crystal River

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Krystle, We appreciate you choosing to stay with us and hope your overall experience was pleasant. If there were any specific areas that did not meet your expectations, please reach out to us directly so we can address them accordingly. Your feedback helps us improve our services for future guests.

8/10 Buono

Amanda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price is really good with this hotel. The staff is kind. It's not a bad hotel at all.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Amanda,We're delighted to hear you found our hotel to be great value for your stay and our staff to be friendly. We always strive to offer a positive experience for our guests. Your feedback is appreciated, and we hope to welcome you back in the future.

2/10 Terribile

Matt

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place was lame.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Matt, We're sorry to hear you didn't enjoy your stay. Your feedback is important, and we'll share it with our team for improvements. Thank you for bringing this to our attention.

10/10 Eccellente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really enjoyed my stay
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Ashley,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 Soddisfacente

Paula

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was ok
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Paula, We appreciate you taking the time to share your feedback with us. Your insights are invaluable in helping us improve our services for all guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Soddisfacente

Joe

Mi è piaciuto: Personale e servizio
Breakfast is nasty and old.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Joe, We regret to hear about your experience with the breakfast. Your feedback is important for us to improve our services. We recommend reaching out to our management team directly to further discuss your concerns.

2/10 Terribile

Christian

Soggiorno di 4 notti a febbraio 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Christian,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We aim to address all guest issues promptly and ensure a high level of satisfaction.

2/10 Terribile

??

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello ??,We apologize for any inconveniences during your stay. Please don't hesitate to contact us to discuss your experience further. Hope to welcome you back for an improved stay.

6/10 Soddisfacente

Oluwasijibomi

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Hello Oluwasijibomi, We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience overall. Please feel free to contact us directly with any specific feedback you may have from your recent visit so we can address any concerns. We value your input and are always looking for ways to improve our services for our guests.

10/10 Eccellente

Craig

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean safe price and friendly staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Craig,We're delighted to hear you found our hotel clean, safe, and our staff friendly. Your positive feedback is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 Terribile

Jamani

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was horrible They have have bed bugs saw one on my bed went to the front desk and they couldn’t accommodate me. They wouldn’t even switch me rooms or anything so I left. Still waiting on my refund from the hotel. Never got to talk to a manager yet but I am going to call everyday until I get my money back. Also still waiting on my deposit money back as well. DONT STAY HERE
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Jamani, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 Soddisfacente

Tiffany

Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Tiffany,We appreciate you choosing our hotel for your stay. Should you have any concerns or suggestions, please don't hesitate to contact us directly. We hope to welcome you back in the future for an improved experience.

4/10 Scarso

Clarissa

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
was not clean at all
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 19 feb 2024
Hello Clarissa, We appreciate your feedback and apologize for any inconvenience caused during your stay. Guest satisfaction is a top priority for us, and we will address this with our team for improvement. Thank you for bringing this to our attention.

6/10 Soddisfacente

Anthony, Bensenville

Mi è piaciuto: Pulizia e personale e servizio
Stayed one night. The place looks decent it’s good enough to stay i had no issues here. If you’re looking for fancy don’t stay here. If you’re okay with a decent place and price to put your head down stay. Your not buying it your just staying short term.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello Anthony,We appreciate your feedback on your recent stay. We strive to offer a comfortable and affordable option for our guests. We understand that our hotel may not be suited for those seeking a luxurious experience. Thank you for choosing to stay with us.

2/10 Terribile

Bruce

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Broken glass all over the parking lot from the various break ins to other cars. Room smelled like weed after I checked in. I really considered leaving and probably should have. After waking up this morning; I walked into the bathroom and found a roach on the floor...avoid this place.
Risposta di Manager, il giorno 17 feb 2024
Hello Bruce,We appreciate you taking the time to share your feedback with us. Your concerns will be addressed to ensure a more pleasant stay for future guests. We apologize for any inconvenience you experienced and hope you will consider reaching out to management directly to discuss your stay in more detail.

8/10 Buono

Carlos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simple and clean .
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Carlos,We appreciate your feedback on the simplicity and cleanliness of our establishment. Should you have any other comments or concerns, please feel free to reach out to our management team directly. Your input is valuable to us as we continuously strive to improve our guest experience.