Hello Sara,Thank you for the time you took on writing your review. We will take your comments into account to improve your experience on your next visit. We hope you allow us to serve you again very soon!

Hello Verónica,We're sorry for the inconveniences and external factors that ruined your stay. We offer you an honest apology as part of all the Mayan Monkey staff. We'll keep working on our no-noise policy after midnight. We appreciate your comments and review so we can give the best stay possible.

Hola Marcos, gracias por tus comentarios

Hola YannickEsperamos que tu estadia haya sido de la mejor experiencia.Estamos trabajando en los errores que tenemos.

Hola YannickEsperamos que tu estancia haya sido buena.

Hello.Thanks for making your comment. We apologize for the situation that occurred, we try to improve security measures every day and everything so that guests feel safe.

Gracias por tu comentario, esperamos hayas disfrutado tu estancia

Sentimos que no haya sido la mejor experiencia, estaremos pendientes para mejorar nuestro servicio

Sentimos que tu experiencia no haya sido la mejor

Gracias por compartir tu buena experiencia con nosotros

Sentimos que tu estancia no fuera la mejor, estaremos pendientes de mejorar nuestras experiencias

thanks for your comments

Hi justin thanks for your comments, we are improving in everything to give a better service

Hola Sandra, gracias por tus comentarios, iremos mejorando en cada punto para brindar una mejor experiencia

Hi Sebastion thanks for your coments. we will improve this to give a better experience and service

Hola, thank you so much for the review, for us its very important to know how the experience of our guess was. We hope to see you soon again here, and get more experiences.

Lamentamos que tu estadía no haya sido de lo mejor, usualmente no se tiene ningún detalle con el personal en la recepción pues se ofrece toda la información que el huésped requiere, estamos seguros de que se debe tratar de un mal entendido, de cualquier forma, en el hotel trabajamos duro para mejorar el servicio dia con dia.

Hola Mario, muchas gracias por tu comentario y muchas mas por tu visita.

Hola Elia

Lamentamos que tu visita no haya sido como lo esperabas, te invitamos a volver en algún momento para que podamos mejorar contigo y los siguientes huéspedes que tengamos, agradecemos tu visita y tu opinión es muy valiosa para nosotros.

thanks for your comments Kim!

Hi Heidi, we are so sorry about the bad experience durying your staying with us.

Thanks for your comments Flavio!

Thanks for your comments Jessica

Gracias por tus comentarios Rodrigo

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon

Thank you for your feedback, we want you feel at home with a good service, we hope you see you soon