Aperto a pranzo e cena

Recensioni per Hotel De Mall

3 out of 5
Hotel De Mall
Opposite Army Squast Court, Aziz Bhatti Shaheed Road, Off The Mall, Rawalpindi, Punjab

Recensioni

2,0
Valutazione di 10 - Eccellente. 0 su 2 recensioni" "
Valutazione di 8 - Buono. 0 su 2 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 2 recensioni" "
Valutazione di 4 - Scarso. 0 su 2 recensioni" "
Valutazione di 2 - Terribile. 2 su 2 recensioni" "

2,0/10

Pulizia

2,0/10

Personale e servizio

2,0/10

Condizioni e dotazioni della struttura

2,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Tasleem

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I was absolutely shocked how the hotel looks totally duisgusted at the cleaning standard .room was stinking bathroom was filthy dirty bed sheets smell in the room from no where it looks like the pictures on google .was very very disappointment i paid 13,000 per night and couldn't even sleep in a peace .stay away from this hotel until they improve their standards .staff out side was very unprofessional they dont wear uniform basically this hotel looks its ending .
Soggiorno di 1 notte a ottobre 2021
Risposta di Yasir, il giorno 28 ott 2021
We appreciate the feedback from all the Guests and on the basis improve our services on daily basis, If there was any problem faced should be intimated immediately to Hotel Staff so that they may remedy all the complaints. First of all there is a Hotel Policy that we do not provide rooms to the Guests having address on the CNIC of the same area where the Hotel is located. We go out of our jurisdiction and provide you Room as the address on your CNIC was of the same area. There is no way that the bed sheets were dirty as it is cleaned on regular basis. We hope to provide better services every day.

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel refused to give me room as Expedia has not making payment to them. Very shameful for Expedia
Soggiorno di 1 notte a febbraio 2021