Hotel a Isola di Lady

“Disappointing Experience – Misleading Information and Poor Customer Service Before booking, my wife and I called the hotel to ask about leaving our car there during our 10-day trip to Kansas City. We were specifically told parking would be free. We also asked about the airport shuttle and were told it operated 24 hours a day, but no one mentioned it only ran once per hour, which was extremely inconvenient. Based on this information, we booked the hotel. However, upon arrival, we were informed...

“Già al tuo arrivo nella hall ti sembra di entrare in un albergo di grado molto superiore: l’arredamento raffinato, i grandi spazi, la doppia presenza alla reception. La camera, frutto di un upgrade proposto da loro via e-mail , era ampia, arredata in modo elegante con salotto e cucina dotata di frigo grande. Unici piccoli nei: la mancanza di attaccapanni, di luggage rack e di carta Scottex in cucina. Il personale è stato molto gentile e molto utile è la presenza di bar e di una cucina sempre...

“No Wi-Fi at the 4th floor ! The connection was really bad at that floor ”

“Everything is good”

“Good clean room”

“The room I stayed in was a King Bed with sofa. The room was very large and comfortable. This room had a real shower head with good pressure. The breakfast is good, scrambled eggs and link sausage we the best. They have an elevator and Ice of floor 4 and 2. Parking is shared with a Black Angus restaurant, so it look full at first. Located down town and walking distance to many bars and restaurants.”

“Thanks the best”

“Ottimo e veloce check in. Camera confortevole. Pulizia perfetta.”