Strutture Best Western a Isola Stretch

“Not sure whose photos they used or how out of date they are- BUT RUN AWAY! This place is basically a rent by the hour with a landlord special want to be face lift pain job- AND the beds were SO SMALL! The "queen bed" was actually a full (we literally measured them) Rather than try to fix the issue they told me and I specifically quote so you can understand the audacity "you have no idea what you are talking about" The way I did not unpack a single bag stayed in the car and booked elsewhere...

“M”

“I booked the hotel and then canceled it. I called the front desk for the cancellation and they told me that they would cancel and refund with a penalty. Half month later, I noticed that I did not receive the refund. I called them and contacted Expedia. But, very surprisingly they said they would not refund anything. I explained again and again what happened and what the hotel had told me before. Finally they said ”