Thank you for your review.

Gayretimiz her misafirimizi memnun etmeye çalışmaktır. Ancak eksiklerimizi bizlerle paylaşırsanız bu konuda kendimizi geliştirebiliriz.

Thank you!

Teşekkür ederiz yeniden bekleriz.

Teşekkür ederiz.

Thank you so much!

Unfortunately, there is no building in the city center that cars or people cannot pass through. And our hotel is in the quietest 10% of all this crowd compared to other buildings. But life is truly difficult for sensitive ears and I am truly sorry about that. Our single economy room is smaller than all our other rooms. For this reason, it is economical and single-person. And of course it's not as exaggerated as it is. In this room, you can unpack your suitcase or use the toilet easily for one person. However, you should not expect as much width as standard rooms, so we state that the room is 8 square meters. You need to act according to your expectations when choosing this room. We have larger rooms available. However, our guest did not want to pay more and told us that this room would be enough for him. We gave him a larger room for 1 more week free of charge. Afterwards, since we did not have availability, he moved to his original room and this is the situation. Despite all our good intentions and gestures, he gave us 1 point even though we presented all the greatness information.

Thanks for your positive feedback ,See you next time

Dear Asif, You chose our room, as seen in the photos and the information in the descriptions, and you explain this choice as if you were surprised and stayed in a room you had never seen or known before. Our room fits 5 beds. Accommodates 5 people. A small room for what? The extra bed is portable and is there so that you can have an economical stay without renting an additional room. The fee for an additional bed is 750 TL for 3 days, but the extra room is 4500 TL for 3 days... Also, this is an economical and attic room. Of course, the ceiling is sloping for this reason.

If you let us know our shortcomings, we can strive to improve ourselves. We thank you.

Thank you for your point

Yorumunuz için teşekkür ederiz.

Thank you so much for your point

Thank you so much for your recemmended

Thank you very much for your kindly recommanded.

Değerlendirmeniz için teşekkür ederiz.

Thank you

Thank you for your point

Dear guest, we are sorry for your negative experience. However, upon your request, all of your luggage will be taken to your room on the day of your check-in. You didn't have any requests from us on the day you checked out. Since you are the one who does not want to have a dialogue with the reception on the day of check-out, our employees may not communicate in order not to disturb you. We can understand from the feedback of our other guests that the air conditioner in your room works without any problems. No broken or broken glass in the room. If you are having a problem, you should let us know. Also, you were given 5 free water bottles every day for being 5 people. I don't understand why you're commenting like this. Taxi rank is 1 minute away. Çemberlitaş tram stop is 7 minutes away and bus stop is 2 minutes away...

Thank you for your review.

Thank you for your positive comments, dear guest. However, I need to make a correction regarding the aging of the Facility. All facilities and rooms have been completely renovated 10 days before you enter our hotel. So you stayed in a room that was rebuilt 10 days ago. We would like to welcome you again.

Dear Behnan, unfortunately, there is no justification for you to give 1 point. For this reason, you preferred to exaggerate your problems. Our economy single room is rented as an annex building. This is included in the name of the room. There is a laundry underneath, yes, but these machines work 4-5 hours a day. Yes your room window faces the railway but the trains are not running. The train does not pass, so there is no train sound. I also know why you're making this comment. You have asked us for a free 1 night stay many times. We have informed you that this is not possible. And we didn't succumb to your blackmail to give us bad ratings. For this reason, it is very natural to give 1 point.

You have made a profit in your budget by choosing a small room. But you gave our hotel a low rating because you don't want to pay extra. This is a problem with you. I wish we could rate our customers and make choices based on customer score. Our labor is being exploited because of this unfair point system. And there are many people who use it to blackmail.

We are sorry for the low score. I wish you would have stated why. We strive to correct our shortcomings.

Thank you for your valuable contributions.

We are happy that you are satisfied with our hotel.Thank you very much for your good rating and comment.

We were waiting for your good rating and comment from you. If we are not satisfied, we will definitely try to make you satisfied when you play again. have a nice day.

We are happy that you are satisfied with our hotel.Thank you very much for your good rating and comment.

dear Andres You are doing us an injustice with this comment and evaluation.Your reservation has been made for a double room.But you came to the hotel and asked for a room with 2 separate beds, so we gave you a room with a separate bed for your satisfaction.As a favor to you, we have made your room even more comfortable.Your reservation was actually a room with a double bed.You requested a room with 2 separate beds at the entrance to the Hotel and we gave you a better room than the one in your reservation.for your satisfaction.We also allowed you to check out 3 hours late on the day you checked out. Normally the check-out time on all our websites is 11:00.But as a favor to you, we let you go at 13:30, considering your satisfaction.How did you write this review without a twinge of conscience, after all the kindness and attention you received?And if you didn't like our hotel, how come you stayed 6 nights in a hotel you didn't like? Please don't lie because you don't like it and don't leave bad comments or points.

We are happy that you are satisfied with our hotel.Thank you very much for your good rating and comment.

You made a reservation for 2 people and came here for 4 people. We gave you a double room and you wanted to stay for 4 people. Although we do not have a room for 4 people, you defrauded the system and made a reservation for 2 people and you wanted to stay for 4 people. And here you talked in front of us, you applied it to another hotel and they didn't accept you either. However, we offered you a free refund, thinking that you had good intentions and made a mistake. And we couldn't give our room to someone else after you, so we suffered a loss. And now you want to do harm once again with this false, hateful comment. What is our fault here? You are the ones trying to scam us.

Thank you very much for your kind and positive comment. We are always waiting to host you.

Thank you for your valuable comments. However, you can see in the photos that we have rooms with shower cabins. Please choose a room according to your needs.

Thank you for your valuable comments.

Thank you for your valuable comments.

Hizmetimizden memnun kalmanıza sevindik ancak kendi tercih ettiğiniz oda hakkında ne yazıkki yanılıyorsunuz. Kontrol ettik ve yanlışlık bulunmuyor 12 metrekare bilgisi yazılı sitede. 17 metrekarelik bir odaya rezerve yapmamışsınız. 4,5 metrekarelik bir odamız bulunmuyor. Otelimizin personel odası bile minimum 10 metrekaredir.

We are glad that you are satisfied with our hotel and our services. We look forward to welcoming you again.

Thank you very much for your positive comment. We always want to host.

Hello. We have given you the room you chose in the photo. Our room is a little smaller than the other rooms, but we have many guests staying without any problems. You have stayed in this room for 3 nights. And you gave this room 1 point. Frankly, I would not stay in a hotel that I gave 1 point for even 1 hour if it is not an hour of the night. However, you stayed in a room that you gave 1 point for 3 days. Then you didn't rate the true value of our room...

Thank you for choosing Galley Hotel.

There is 1 room in our facility, which is very small. It is our single economy room. Our other rooms are in standard sizes and comfortable.

We apologize for the noise. We warn other guests not to make loud noises.

You chose this room yourself by looking at the pictures on the internet and it is a budget room. We have all the information about the room on the Internet, you choose them yourself. You made a reservation after seeing it. You cannot leave a bad comment about the room you have chosen with information .This is disrespectful.

Hallo Fatih, Sie haben ein Zimmer für 4 Personen reserviert. Und Sie haben für ein 4-Personen-Bett bezahlt. Sie haben 2 Doppelbetten gekauft. Die Zustellbettgebühren für die 5. Person werden bei der Online-Buchung angezeigt. Sie haben sich nicht entschieden, ein Zustellbett zu kaufen, als Sie hierher kamen. Unser Hotel verfügt über Einrichtungen zu diesem Thema. Sie haben sich jedoch nicht dafür entschieden, sie auszunutzen.

Thank you so much for your kindly review

Puanınız için çok teşekkür ederiz.