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Reviews of Porta Romanos Hotel

4 out of 5
Porta Romanos Hotel
Turgut Özal Millet Cd, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 82 reviews" "
Rating 8 - Good. 13 out of 82 reviews" "
Rating 6 - Okay. 8 out of 82 reviews" "
Rating 4 - Poor. 4 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Surhya

Stayed 4 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 3 nights in Oct 2023

10/10 Excellent

M A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small but very tidy hotel with polite staff who is helpful. Though we checked in very late but staff was prepared and welcoming, helped us park the car and kept it few extra hours without charge. I booked this hotel for a family room after reading the excellent reviews and now providing excellent feedback myself.
Stayed 1 night in Sep 2023

8/10 Good

Kumru

Stayed 3 nights in Jul 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I stayed for just one night but I had a great experience. Staff were really nice and gave me complimentary tea upon arrival.
Stayed 1 night in Apr 2023

2/10 Terrible

Cecillia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
2 reception staffs (a fat boy and Serif (a night-shift guy) are very impolite and unhelpful, only 1 reception staff has good smile. In hot day, the room is too hot but air-conditioner turned off radiators turned on. In cold day, the room is cold radiator turned off. shower room has a lots of mold, toilet seat broken, room door has big gap and outside can see inside
Stayed 3 nights in Apr 2023

10/10 Excellent

Lina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice quiet hotel close to transportation
Response from Ramazan Tiryaki on 17 Jan 2023
Thank you very much for rate and comment :)Hope to host you again.

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and clean hotel
Staff were friendly Rooms clean Hotel location fantastic
Stayed 5 nights in Dec 2022
Response from Ramazan Tiryaki on 2 Jan 2023
Thank ou for your rate and the comment.Hope to host you again.

10/10 Excellent

Ferrari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
Very nice hotel freshly renovated, great clean rooms very close to all sight in the old town.
Stayed 1 night in Dec 2022
Response from Ramazan Tiryaki on 22 Dec 2022
Thank you for your comment and the rate.Hope to host you again.

10/10 Excellent

Almajeanu

Stayed 2 nights in Dec 2022
Response from Ramazan Tiryaki on 19 Dec 2022
Thank you for tghe rate.Hope to host you again.

6/10 Okay

Ismail

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Good experience
It was in a nice location near bus and tram, but they were not clear about the size of the room. It was much smaller than was expected, but it was fine. They refused late check out as the hotel was fully booked but overall it was a good experience that I recommend.
Stayed 6 nights in Nov 2022
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for choosing us.

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for choosing us.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located on the T1 tram line but is quite far from major Istanbul attractions. There is only one fairly small elevator, which often got crowded and took a while to arrive. The room was not ready at the stated check-in time. The room lacked noise insulation, making it difficult to have a relaxing stay. The bathroom was small and somewhat poorly designed with the door hitting the toilet when opened. Breakfast was average with a limited selection. Hotel staff had difficulty communicating in English. Therefore, even the basic requests required numerous explanations and reminders.
Stayed 2 nights in Nov 2022
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for choosing us.

10/10 Excellent

Grace

Stayed 1 night in Nov 2022
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for choosing us.

10/10 Excellent

Yakup

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean and staff members were absulately brilliant. Family friendly .
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for your comment and rate :)Hope to host you again...

10/10 Excellent

Besfort

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as well as the location were great. Room very clean and breakfast very fine.
Stayed 2 nights in Oct 2022
Response from Ramazan Tiryaki on 3 Dec 2022
Thank you for the rate and teh comment.Have a goo day.

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I've really enjoyed my staying at Porta Romanos Hotel, Mr. Ramazon the hotel manager was so accommodating and his staff was so wonderful and courteous. overall, it's been a very pleasant experience. I'll finitely stay there on my next trip. Thank you guys..
Stayed 5 nights in Sep 2022

10/10 Excellent

jose david urrego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how their personal was always Trying to make my stay happier and relax Something that I don’t enjoy it’s the city people smoke a lot cigarettes but that’s not the hotel fault
Stayed 4 nights in Sep 2022
Response from Ramazan Tiryaki on 13 Sep 2022
Thank you very much for your comment :)Hope to host you again.Warm greeting from istanbul.

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
Breakfast was not nice and we think it was from the breakfast served that made us all ill. Bedding was dirty, fridge never worked and key card would stop working every other use and would need to be reset. Also location wasn't very good as it was too far out from the tourist spots in istanbul but this was my fault for not researching correctly.
Stayed 4 nights in Aug 2022
Response from Ramazan Tiryaki on 20 Sep 2022
Thank you for choosing us for your accommodation in Istanbul.we continue to improve ourselves.Have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and beautiful hotel. The hotel is a little far from Sirceki, but the tram stop is a 5 minute walk.
Stayed 6 nights in Jul 2022
Response from Ramazan Tiryaki on 2 Aug 2022
Thank you for the rate :) Hope to host you again!

2/10 Terrible

veronica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They never communicated with me
Stayed 1 night in Jun 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2022
Response from Ramazan on 19 Jul 2022
Thank you for your message 💗

8/10 Good

Rubeena

Travelled with family
Liked: Staff & service
The breakfast tables could be cleaner. And the service personnel at breakfast should be more attentive. Food dropped on the floor is just left to be stepped on, tables not cleaned between clients. The staff at the reception and dinner in the evening are very helpful and attentive. A big thanks to them all!
Stayed 4 nights in Jun 2022
Response from Ramazan Tiryaki on 20 Jul 2022
Thank you for your comment dear :) Big greetings from istanbul.

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Islam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The only good thing about the hotel is the location, and a receptionist called Ramazan. Ramazan was very professional and very helpful from day one we arrived the hotel. Other than that the hotel was disappointing. The rooms are not comfortable, as they are not isolated at all, and you can clearly hear all what the people are talking about in the room next to yours. and it's so noisy at night when someone walks in to the floor of your room. The room itself, the beds are not restful at all, I was not even able to sleep in the first night because the springs of the mattress were letterly hitting my back , and had to request changing the room in next day, but unfortunately, the mattress of the new room was not much better. Also The towels smell and dont feel like they were cleaned good.
Stayed 6 nights in May 2022
Response from Ramazan on 15 Jun 2022
Thank you for your comment. We continue to work to improve our hotel. We wish you a nice day.

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a meticulously maintained hotel with very friendly staff. Location is also within couple of miles from grand bazaar & city center. Trams & buses at walking distance. My overall experience is very good
Stayed 6 nights in Mar 2022
Response from Ramazan on 4 May 2022
Thank for the rate and comement :) Habe a goo day!

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly . Parking is a little tricky but they have a valet. Room was big and clean.
Stayed 1 night in Apr 2022
Response from Ramazan on 4 May 2022
Thank you very much for the rate and comment! Hope to host you again :) Have a good day.

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good amenities and friendly staff! I would definitely recommend this hotel.
Stayed 3 nights in Apr 2022
Response from Ramazan on 19 Apr 2022
Thank you for the rate and comment 💓 Hope to host you again 💐

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great people, in a great location!
Stayed 4 nights in Apr 2022
Response from Ramazan on 24 Apr 2022
Thank you very much for the rate and comment :) Have a goo day!

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
All the hotel staff were so friendly and helpful.
Stayed 1 night in Apr 2022
Response from Ramazan on 13 Apr 2022
Dear Juan Carlos 💓 Thank you for the rate and comment 💓 Its great to know such a nice person like you are. Hope to host you again 💐 Have a good day 💓

8/10 Good

Sedki

Stayed 4 nights in Mar 2022

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 1 night in Apr 2022
Response from Ramazan on 4 May 2022
Thanks for the comement!

10/10 Excellent

Hasmik

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was very friendly and respectful. I loved breakfast which had a variety of options.
Stayed 2 nights in Mar 2022
Response from Ramazan on 23 Mar 2022
Dear Hasmik, thank you very much for your commen and the rate! Hope to host you again! Have a good day.

10/10 Excellent

Ziyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Manager
Stayed 1 night in Mar 2022
Response from Ramazan on 15 Mar 2022
Thank you for the rate and comment 💓 Hope to host you again 💐

10/10 Excellent

TIHOMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2022
Response from Ramazan on 10 Mar 2022
Thank you for the rate and comment 💓

10/10 Excellent

Najah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming staff.
Stayed 1 night in Feb 2022
Response from Ramazan on 15 Mar 2022
Hello Dear! Thank you for the rate and comment 💓

10/10 Excellent

Lina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق هادي ونطيف وقريب من المواصلات وطاقم العمل ودود جداً
Stayed 3 nights in Dec 2021
Response from Ramazan Tiryaki on 11 Jan 2022
Thank you for the rate and the comment! Ramazan.

10/10 Excellent

Lina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet and cozy. Staff are very friendly. One of the advantages is that its very close to the metro station that can take you to all the attractions around istanbul. Really recommend.
Stayed 2 nights in Dec 2021
Response from Ramazan Tiryaki on 11 Jan 2022
Thank you for the rate and the comment! Ramazan.

10/10 Excellent

Hamed

Stayed 10 nights in Dec 2021
Response from Ramazan Tiryaki on 11 Jan 2022
Thank you for the rate and the comment! Ramazan.

10/10 Excellent

ALAA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
العاملين بالمكان وخاصة الموجود بالريسبشن
Stayed 1 night in Dec 2021
Response from Ramazan Tiryaki on 11 Jan 2022
Thank you for the rate and the comment!

10/10 Excellent

Yasseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ramazan Tiryaki on 19 Nov 2021
Thank you for you 10 points! Warm greeting from istanbul.

10/10 Excellent

Cynthia, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very charming hotel and the staff is amazing.
Stayed 7 nights in Nov 2021
Response from Ramazan Tiryaki on 19 Nov 2021
Hello dear Cynthia,Thanks for your comment. Hope to host you again! Best regards

6/10 Okay

NURDAN AYDIN

Stayed 2 nights in Nov 2023

8/10 Good

Ismail Haj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danke
Stayed 6 nights in Oct 2023

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

FATIH

Stayed 5 nights in Aug 2023

6/10 Okay

Salih

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Optisch schaut das Hotel toll aus und hat eine top Lage. Das Personal ist sehr nett und Lösungsorientiert. Leider hatten wir Kakerlaken im Zimmer die anscheinend aus dem Abfluss kommen, wir haben ein neues Zimmer bekommen da gab es eine Klappe am Abfluss so dass keine Tiere ins Zimmer gelangen konnten.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar. Personal muy atento.

6/10 Okay

Rupali

Travelled with family
Manager and day time staff was super friendly, helpful, and knowledgeable. However, same was not the case for the front desk staff at night. They couldn't answer some basic questions like the ETA of the driver who was taking us to the airport. This hotel was decently clean, furnished as serviced but by no means a 4 star rating hotel as identified in the listing. Walls between rooms are quite thin so could hear people on other side but noise during sleeping hours (after 10:30) is minimal. It was quite exasperating to shower because the shower head holder was loose and kept spinning and tipping down due to a loose screw in the holder. In hindsight I could've easily identified this issue myself but would expect this problem to be identified well in advance considering the staff would've known during cleaning and the fact that the screw had loosened over time. For reference, the showers have handheld shower heads that are propped up on a holder to also act as an overhead shower head. Tram is nearby (4 minutes walk) and runs regularly so there's little to no wait time to get on. It generally took us 30 minutes to get from hotel to Sultanahmet by tram.
Stayed 4 nights in Feb 2023

8/10 Good

MEHMET KAAN

Stayed 1 night in Jan 2023
Response from Ramazan Tiryaki on 2 Feb 2023
İstanbul'daki konaklamanızda bizi tercih ettiğiniz için teşekkür ederiz.