Piscina all'aperto

Recensioni per Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd

2.5 out of 5

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 471 su 796 recensioni" "
Valutazione di 8 - Buono. 189 su 796 recensioni" "
Valutazione di 6 - Soddisfacente. 70 su 796 recensioni" "
Valutazione di 4 - Scarso. 35 su 796 recensioni" "
Valutazione di 2 - Terribile. 31 su 796 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Chester

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager, il giorno 14 mag 2024
Dear Chester,We are happy to hear that you had a great time during your stay with us. Making every guest feel at home and at ease is our main objective. Upon hearing this, we feel reassured that we have accomplished our goal and are inspired to keep working hard to ensure that every visitor has a wonderful experience. We hope to have you visit us once more soon!Sincerely, Hotel Manager

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Employees polite and knowledgeable
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 13 mag 2024
Dear John,We're delighted to hear that our employees provided you with polite and knowledgeable service during your stay. Ensuring our guests feel welcomed and well-informed is a top priority. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

8/10 Buono

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 10 mag 2024
Dear Kevin,Thank you for taking the time to review our hotel and giving us a rating of 4 out of 5. We appreciate your positive feedback and are delighted to hear that you had a satisfactory experience during your stay. We value your business and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

Chris, Winter Haven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel remodel makes the hotel brand new. I see the update was continuing as we were there. We did notice one thing. The cost of saving on the floor panels will come back to bite you. The floor strips are already cracking in the room we were in. I would guess the other rooms are the same or getting ready to crack and chip. A cushioning should have been laid on the floor before the floor sheeting was installed to prevent this issue. All and all a great place to stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Chris,Thank you for your perfect rating and for sharing your detailed feedback with us! We're delighted to hear that you enjoyed the newly remodeled hotel. We appreciate your observation regarding the floor panels and apologize for any inconvenience caused by the cracking. Your suggestion regarding cushioning is valuable, and we'll certainly consider it for future improvements. We're glad you had a great overall experience and hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is under a small renewal step, but was very organized. I congratulate the staff 👏👏👏
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Jose,Thank you for your perfect rating and kind words! We're delighted to hear that you appreciated our efforts during our renewal process. Your recognition of our staff's hard work means a lot to us. We'll continue to strive for excellence and look forward to welcoming you back for an even better experience in the future!Sincerely, Hotel Manager

8/10 Buono

Mariluz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 9 apr 2024
Dear Mariluz,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager

4/10 Scarso

Olga

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
You can not use the restroom inside the room. It does not even flush urine. In the shower, it does not get hot. The knob does let you turn it all the way, so it does not allow it to get hot. The pillows are as hard as a rock, it’s like they put cement in it. Speaking about breakfast, where is the biscuits and gravy at? It is a high star hotel, and we pay so much, but no good food. FYI, the walls are paper thin and you can hear your neighbor breathing/ sneezing/every word out of their mouth.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 2 apr 2024
Dear Olga,We sincerely apologize for the multiple issues you experienced during your stay. Rest assured, your concerns regarding the restroom, shower temperature, pillow comfort, breakfast selection, and soundproofing have been noted and will be addressed with the utmost urgency. Your feedback is invaluable to us as we strive to improve our services and facilities. We apologize for falling short of your expectations and appreciate your patience and understanding.Sincerely, Hotel Manager

10/10 Eccellente

Richard

Viaggio di gruppo
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Second time staying here in the past two years and it has been great both times.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 18 mar 2024
Dear Richard,We greatly appreciate your continued patronage and your wonderful feedback! It's fantastic to hear that you've enjoyed your stays with us and that we've consistently met your expectations. Thank you for choosing to stay with us again, and we look forward to welcoming you back for many more great experiences in the future!Sincerely, Hotel Manager

6/10 Soddisfacente

Audrey

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The door to our hotel room was hard to open and close. Other than that, This was a nice hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 14 mar 2024
Dear Audrey,Thank you for your feedback. We're glad to hear that overall you enjoyed your stay at our hotel. We apologize for the inconvenience caused by the difficulty in opening and closing the door to your room. We'll ensure that our maintenance team addresses this issue promptly. We appreciate your comments and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

8/10 Buono

Migdalia

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 24 feb 2024
Dear Migdalia,Thank you for your review and for choosing to stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall. We are always striving to improve, so if there is anything specific that we could have done better to earn a 5-star rating from you, please let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit.Sincerely, Hotel Manager

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Servizi
Easy to get to. Staff very friendly.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 19 feb 2024
Dear Karen,We're thrilled to hear that you found our location convenient and our staff friendly during your stay! Providing excellent service and a welcoming atmosphere are top priorities for us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 15 feb 2024
Dear Guest,Thank you for your 8/10 rating. We appreciate your feedback and are glad to hear that you had a positive experience at our hotel. We always strive to provide the best possible service to our guests. If there's anything specific that we can improve upon, please let us know. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

phillip, Florence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 4 feb 2024
Dear Phillip,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Eccellente

Eleonora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 2 feb 2024
Dear Eleonora,Thank you for choosing to stay with us! We're delighted to hear that your experience, from check-in to departure, exceeded your expectations. Providing outstanding service and hospitality is our top priority, and we can't wait to welcome you back for another exceptional stay. Your kind words motivate us to continue delivering memorable experiences.Sincerely, Hotel Manager

10/10 Eccellente

Marcela

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I love it
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 29 gen 2024
Dear Marcela,Hello! We're thrilled to hear that you loved your experience with us! Your satisfaction and enjoyment are our top priorities, and we're glad that we were able to exceed your expectations. Thank you for your positive feedback and for choosing our hotel. We appreciate your business and look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 Buono

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The laundry room was closed which was disappointing. Room comfortable and clean.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 24 gen 2024
Dear Michelle,We appreciate your understanding regarding the closure of the laundry room, and we apologize for any inconvenience. It's great to hear that you found your room comfortable and clean. Your feedback is valuable, and we'll work to ensure a more consistent experience in the future. If your travels bring you back, we look forward to providing you with an even more satisfactory stay. Thank you for your understanding.Sincerely, Hotel Manager

8/10 Buono

Diana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
None
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Diana,Thank you for your rating. We appreciate your feedback. If there are specific aspects that stood out or areas where we can improve, please let us know. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Stephen,Thank you for your incredibly generous ten-star rating! We are truly honored and thrilled to hear that you had such an exceptional experience during your stay with us. It's guests like you who inspire us to continuously strive for excellence and deliver outstanding service. Your feedback motivates our team to maintain the highest standards and provide memorable stays for all our guests. We look forward to welcoming you back in the future and ensuring your next visit is equally remarkable.Sincerely, Hotel Manager

10/10 Eccellente

David

Viaggio con la famiglia
Good value for money. Liked the breakfast and hot tub by the pool too.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Nice
One night to see a Jags game . Perfect
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Richard,Thank you for the perfect rating! We're thrilled to hear that your one-night stay was just what you needed to enjoy the Jags game. Your positive feedback is much appreciated, and we hope to welcome you back for another great experience.Sincerely, Hotel Manager

10/10 Eccellente

Cornelius

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Cornelius,Thank you for clarifying! We appreciate your perfect rating of 10 out of 10. We're thrilled to hear that you had an exceptional experience during your stay. Providing top-notch service and accommodations is our goal, and we're glad that we met your expectations. If there's anything else we can do to make your next stay even better, please let us know. We value your feedback and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

6/10 Soddisfacente

Amber

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property was being renovated. Wasn't the cleanest property. Bathroom could've been cleaner. Sink drained very slow. The room floor had several soft spots. Smelled stuffy.
Risposta di Hotel Manager, il giorno 1 gen 2024
Dear Amber,We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the ongoing renovations and cleanliness issues. Your comments are invaluable as we work to address these concerns promptly and improve our accommodations. We hope to have the opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The door chain was missing and the building was under rennovation. Definitely not worth the price under those conditions.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Paul,We sincerely apologize for the inconvenience you faced during your stay. Your feedback about the missing door chain and ongoing renovations is valuable to us, and we're actively addressing these issues. We understand your disappointment and appreciate your understanding. We hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 Eccellente

Cheryl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly front desk clerk!
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Cheryl,Thank you for highlighting our friendly front desk clerk! We're delighted to hear that our team member made a positive impression on your stay. Providing exceptional service is our priority, and we appreciate your recognition. We look forward to welcoming you back for another enjoyable experience at our hotel- Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd.Sincerely, Hotel Manager

4/10 Scarso

erin

Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Erin,We appreciate you taking the time to provide feedback on your recent stay. We apologize for not meeting your expectations, and we would like to understand more about the aspects that led to your rating. Your insights are valuable, and we are committed to addressing any concerns you may have had. Please contact us directly to discuss your experience in detail.Sincerely, Hotel Manager

10/10 Eccellente

Ivan Gildardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy buena opcion en Jacksonville a buen precio
Buena ubicacion, excelente lugar, ameno, limpio y buen servicio, recomendable.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Ivan Gildardo,We appreciate your glowing review! Delighted to hear you found our location convenient, enjoyed the excellent ambiance, and experienced pleasant, clean surroundings with good service. Recommendations like yours make our efforts worthwhile. Thank you for choosing us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel Manager

8/10 Buono

Jose E

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gaven a queen bed room with a handicap room
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Jose E,Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed your stay and appreciate your 8/10 rating. Providing a queen bed room with a handicap option is our commitment to accommodating diverse needs. If you have any specific comments or suggestions for improvement, we'd love to hear them. Looking forward to welcoming you back.Sincerely, Hotel Manager

10/10 Eccellente

Jael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk start are very sweet😊
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 9 gen 2024
Dear Jael,Thank you for your kind words! We're delighted to hear that our front desk staff made a positive impression on your stay. We strive to provide a warm and welcoming experience for our guests. If there's anything else you'd like to share or if there's anything we can do to make your stay even better, please feel free to let us know. We appreciate your feedback and look forward to serving you again.Sincerely, Hotel Manager

8/10 Buono

Christina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 12 gen 2024
Dear Christina,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Buono

Jose E

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Hotel undergoing somre remodelations and not as clean and room is soemwhat damage and not in good shape
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 12 gen 2024
Dear Jose E,I want to personally apologize for the experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. Looking forward to seeing you back again.Sincerely, Hotel Manager

8/10 Buono

Christopher

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 2 gen 2024
Dear Christopher,Thank you for rating your stay with us 4 out of 5! We appreciate your feedback and are glad to hear that you had a positive experience overall. We strive to provide excellent service and will continue to work hard to meet and exceed your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Clifton

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 12 gen 2024
Dear Clifton,Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with us and that we were able to exceed your expectations. Providing exceptional service is our top priority, and your feedback helps us ensure that we are meeting our goals. We truly appreciate you taking the time to leave us a review, and it means a lot to our team. Thank you again, and we look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Wendy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Melanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very pleasant from the front desk to the housekeepers and breakfast staff.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome stay
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Tracey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful stay!
Beautiful hotel in a nice quiet area! Check in was quick and friendly! Room was beautiful and clean! This hotel has a hot tub which we really enjoyed! Quiet and relaxing! Breakfast was so good! Huge layout with scrambled eggs, sausage, waffles, bagels, raisin bread, oatmeal with all the toppings, cools juices and delicious hot coffee with all the creamers! Check out with nice and smooth!
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Jesse

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Christopher

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
This hotel was under construction for our stay. While I can understand that, there is no reason why it smelled like a wet area that has not been cleaned and we had mold in our room.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

David

Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Judy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Valarie

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Extra clean
Even though they were under renovation, the hotel was extra clean.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

LInda

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Brian

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Kathy

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Marianne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, nice breakfast, clean and comfortable.
Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Juan

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Servizi
The place was good.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Carol

Soggiorno di 1 notte a settembre 2023

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable, clean.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Esther

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
X
Soggiorno di 1 notte a settembre 2023